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A Partner’s Story:

A Partner’s Story:. Using Integration to Grow Your Business. Patrick Lannigan VP Marketing, Strategic Information Technology Ltd. January 27, 2010. Who is Strategic Information Technology (SIT)?. 4 of the 6 largest financial institutions in Canada use Portfolio Plus.

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A Partner’s Story:

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  1. A Partner’s Story: Using Integration to Grow Your Business Patrick Lannigan VP Marketing, Strategic Information Technology Ltd. January 27, 2010

  2. Who is Strategic Information Technology (SIT)? • 4 of the 6 largest financialinstitutions in Canada usePortfolio Plus • Approaching 140 employees • Support staff is from banking industry • Stouffville, ON, Canada

  3. Established 1988 • Privately Owned

  4. New Words

  5. Liquidity Crisis liquidity crisis

  6. app for that

  7. Portfolio Plus – Your Core Solution IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture Liquidity

  8. Implementations (Oct 2008 to Oct 2009)

  9. ½ Billion Dollars in 45 Days

  10. Target Markets

  11. Specsavers: 1300 Stores and Growing 1 in 4 UK Eyeglass Wearers Purchase Eyeglasses at Specsavers 900,000 Direct Debit Customers

  12. Two Progress Guys go into a Bar

  13. Manulife: Facts • Funds under management: $421 Billion • Market Cap $32 Billion

  14. Manulife Bank of Canada 1993 Manulife Bankof Canada Regional Trust Co. Huronia Trust Co. Cabot Trust Co.

  15. Financial Advisors Financial Advisors Financial Advisors Manulife Bank of Canada 1994

  16. Mortgage A Mortgage B Mortgage C 7 yr 5.3% 7 yr 5.25% 7 yr 5.15% Manulife Bank Challenge: Differentiation • No differentiation for financial products • Need products geared to higher wealth customers

  17. Manulife Bank: Solution • Development of Manulife One product • Geared to sophisticated consumers • Save thousands of $$ for mortgages • Multiple accounts, multiple interest rates, combined • SIT developed software

  18. Manulife Bank $16 Billion Assets 2001 2006 2007 2008 2009

  19. Portfolio Plus – Your Core Solution IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  20. The Demand for Web Banking Skyrockets

  21. Portfolio Plus – Your Core Solution IVR POS/ATM Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  22. Manulife Bank: Challenge • Multiple days to approve new Manulife One Account • Appraisal of Property • Credit Check • Paper Forms 2 Days

  23. Manulife Bank: Solution 20 Minutes

  24. Solution: Portfolio Plus & Sonic

  25. Loan and Mortgage Module IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture Agriculture Loans

  26. Investments Module IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Registered Products RRSP (Self directed, Non Self Directed, Locked In) Income Paying Plans (RIF, LIF, LRIF) Marketable Securities Agent Management Tax Free Savings Account (TFSA) Progress Software Architecture RESP/FESP RDSP

  27. Term Deposits Module IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Non-Redeemable Redeemable Cashable Step-Rate Index-Linked Annuity Deposits Agent Management Progress Software Architecture

  28. Retail Module IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Chequing Savings Unsecured Line of Credit Secured Line of Credit / HELOC Segregated Line of Credit Teller Drawers Tiered Interest Custom Fees Progress Software Architecture

  29. Universal Gateway IVR POS/ATM XML Web Access Interfaces Switches Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  30. Specsavers: Direct Debit Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  31. Custom Loan Origination 3rd Party Loan Origination Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  32. Connectivity to “Middle Office” Middle Office Universal Gateway Loans/Mortgages Investments Term Deposits Retail Accounting Progress Software Architecture

  33. Open Banking with Portfolio Plus Open Banking Interface Investments Retail Accounting Loans Terms

  34. Peer-to-Peer (P2P) Lending

  35. SOA Example: add_client() add_client() User Transaction Open Banking Interface Message <NewClient><fname>Patrick</fname><lname>Lannigan</lname><addr1>98 Karma</addr1><city>Markham</city></NewClient> User Web Server

  36. CloudPotential PythonRubyPerlPHP FundServCANNEXRolerDoxim ComputerTalkEverlinkMetavante UK WebSphereC#JMS.NET Amazon S3Amazon E2GoogleAppSalesforce Open Banking with Portfolio Plus Open Banking Interface Investments Retail Accounting Loans Terms

  37. Big Bank (or Big Company) Big Bank

  38. Key Recommendations • Open Application • Rationalize API • Concentrate then Integrate

  39. Questions? patrickl@stratinfotech.com Patrick Lannigan VP Marketing Strategic Information Technology January 27, 2010

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