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2018 UNC System Employee Engagement Survey Summary of Results Division of Academic Affairs

This document provides an overview of the 2018 UNC System Employee Engagement Survey, including key findings, trends, and next steps for action planning. The goal is to focus on recruitment, retention, and development of a talented and diverse workforce. The survey methodology, response rates, benchmarks, and top and bottom statements are also included. Integration of results with strategic initiatives and future survey cycles are outlined.

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2018 UNC System Employee Engagement Survey Summary of Results Division of Academic Affairs

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  1. 2018 UNC System Employee Engagement Survey Summary of Results Division of Academic Affairs

  2. Overview of Engagement Survey Project & Survey Instrument • Key Findings & Trends • Next Steps/Action Planning • Key highlights

  3. Goal: • The University will systematically focus on recruitment, retention, and development of the most talented and diverse workforce possible at all levels over the next five years. • Metric: • Create an implementation plan (including the details of proposed data collection and metrics) to systematically measure — at all levels — engagement, retention, succession planning, and investment in professional development in order to promote System-wide improvements in these areas. • Employee Engagement • UNC Strategic Plan – human capital

  4. Three Survey Cycles • First - 2018 • Second - 2020 • Third - 2022 • 2018 - Setting the Baseline • Establish targeted goals for incremental improvement in 2020/22 • Determine relationships to other HR metrics • Background

  5. Survey overview Methodology Online survey administered: January 29 – February 19, 2018 Response Rates 2018 System Wide Overall Response Rate: 22,659/45,299 – 50% Benchmarks 2017 Great Colleges Honor Roll 2017 Carnegie 2017 Public Institutions 2017 Enrollment Size 2017 Southeast Region 2018 UNC Core Population Aggregate 60Survey statements on a 5-point agreement scale 17Benefits Satisfaction Questions on a 5-point satisfaction scale 2 Open-ended questions 16 Demographic Questions 1 Multi-select question

  6. UNC System Avg Participation WCU Participation Rate 50% 55% UNC System Avg Positive Rating WCU Avg Positive Rating 68% 63% Participation Rates and Positive Engagement Ratings with Benchmarks

  7. response rate

  8. Overall Satisfaction rating

  9. Faculty satisfaction rating (by appointment type)

  10. Faculty satisfaction rating (by tenure status)

  11. Top ten statements Statements are sorted by highest positive response

  12. Top ten statements Statements are sorted by highest positive response

  13. Bottom ten statements Statements are sorted by lowest positive response

  14. Bottom Ten Statements Statements are sorted by lowest positive response

  15. Diversity, equity & inclusion

  16. Senior leadership

  17. Fall 2018: Continued Rollout of Results to Campus Community • Fall 2018/Spring 2019: Integration of Results with Related Strategic Initiatives • Jan/Feb 2020: Second Survey Launched (Follow-up Surveys will be Administered in 2020 and 2022) • What’s next

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