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  1. EDEN 2007 Conference, Naples, June 15th 2007

  2. Researching student mobility in a digital worldJeff Haywood & Denise Haywood, Edinburgh University, UK, Sue Timmis, Angela Joyce & Jasper Tredgold, Bristol Univ., UK, Aune Valk, Tartu University, Estonia, Cesare Zanca, Siena University, Italy, Anthony Baldry, Pavia University, Italy, Steven Verjans & Nicola Mrose, Katholieke Universiteit Leuven, BE, Isabel Perez, Granada University, Spain, Louwarnoud van der Duim, Groningen University, Netherlands,Matti Lappaleinen, Turku University, Finland, Axelle Devaux, Coimbra Group, Brussels, Belgium EDEN 2007 Conference, Naples, June 15th 2007

  3. European Developments in Higher EducationEducation & Training 2010Bologna ProcessEuropean Higher Education Area / Research AreaECTSDiploma SupplementErasmus Programme etc EDEN 2007 Conference, Naples, June 15th 2007

  4. EDEN 2007 Conference, Naples, June 15th 2007 http://www.iupui.edu/~icic/images/MOF%20outside%20group%20work.JPG

  5. Existing digital university processes • Learning and teaching with technology; • Digital libraries (e-journals, e-books, online databases & help); • Integration of digital databases holding staff, student and course records; • Portals as single channels of access to digital resources; • Email as the major/dominant channel of communications; • Single/reduced sign-on to authenticated systems (portal, email, library); • Secure off-campus access to restricted digital resources (VPN, proxy); • Websites as the major/dominant channel for information provision. EDEN 2007 Conference, Naples, June 15th 2007

  6. EDEN 2007 Conference, Naples, June 15th 2007

  7. The digital student Uses: Laptop/PC/internet frequently & from a variety of locations Lots of digital information sources, possibly preferentially to physical Chat, email, sms, social network software (friendster, myspace) Likes/expects: Fast & seamless services Universities to be online & reliably accessible BUT! EDEN 2007 Conference, Naples, June 15th 2007

  8. Sometimes it’s easier to get into a SL lecture than to get access to a computer at your host university EDEN 2007 Conference, Naples, June 15th 2007

  9. Interview fragment (when we can get the technology to work for us) EDEN 2007 Conference, Naples, June 15th 2007

  10. There is now also an increasing emphasis on virtual mobility in education (ie taking courses from another university (country) by distance learning methods, esp digital – e-learning) eLearning Programme “Development of existing instruments in particular those concerning virtual mobility as a complement and reinforcement for physical mobility (virtual Erasmus); recognition and validation schemes (based on ECTS); information and guidance services, and any other synergies between virtual and traditional models.” EDEN 2007 Conference, Naples, June 15th 2007

  11. physical mobility = a proxy for virtual mobility Little virtual mobility at present in European traditional universities and so special cases = special efforts Digital identities, access, facilities, services all affect most on-campus (traditional) students Transfer between universities raises challenges to universities to give visiting students fast & automatic digital rights/routes/support If we do not (cannot) automate & simplify our services to traditional visiting students, virtual mobility will be difficult to implement EDEN 2007 Conference, Naples, June 15th 2007

  12. We need a great deal of operational fine-tuning EDEN 2007 Conference, Naples, June 15th 2007

  13. Research methodology – triangulation of sources • Desk research and case studies - Find the right questions • Student perspective: • Interviews  Identify right issues • Survey: online, prizes to win  2400 responses • University perspective: • Survey: online, multiple people in 1 uni  55 responses • Staff interviews: explore reasons for some of the findings • Pilots: testing some possible enhancements to the virtual experience, and their organisational consequences • Seminars: getting feedback on intermediate results EDEN 2007 Conference, Naples, June 15th 2007

  14. Topics & themes • Before, during & after exchange period • Student perspective: • Access to digital services & support • IT (access to computers), library, e-learning • Access to home services while abroad • Continued access to host service when back home • University perspective: • Libraries, ICT provisions, Student records/Registry, International Offices and e-learning • Specific services for outgoing & incoming students? EDEN 2007 Conference, Naples, June 15th 2007

  15. Topics of pilots • Quality of information about the host university • Assessing and attenuating digital culture shock • Exchanging and transferring e-learning materials between universities • Feasibility of a European course information database • Feasibility of using Shibboleth for digital identity sharing • Providing advice and support to outgoing students EDEN 2007 Conference, Naples, June 15th 2007

  16. Outcomes of research • Research results published • Recommendations formulated • Practical checklists for all relevant stakeholders • Published by www.scrolla.ac.uk (Summaries available) • Available as (online) publication at http://www.victorious-project.org/ EDEN 2007 Conference, Naples, June 15th 2007

  17. The free moving student? EDEN 2007 Conference, Naples, June 15th 2007

  18. Results from student perspective • Digital culture shock: moving between • highly integrated online services • less integrated online services • “None at all: completely out of touch with modern technology! Everything was paper forms.” • “The information online to which I have had access were all relative to the previous academic year, the most part of it were mistakes” • “I did use them but only the last month when I finally got my account ” EDEN 2007 Conference, Naples, June 15th 2007

  19. Results from student perspective • Information provision is weak • Hard to find – Mainly in local language only • Insufficient focus on needs of visiting students • No or limited peer network for visitors • Resourcefulness is needed • Internet cafés for access to PC and Internet • Use services of home university (library access, etc.) • Sharing of passwords EDEN 2007 Conference, Naples, June 15th 2007

  20. Results from university perspective • Business processes directed at on-campus students • Physical presence needed for many services • Particularly libraries • International offices not very concerned with digital services • More services for incoming than for outgoing student • “Out of sight, out of mind?” • Access to distant learning materials not obvious • Awareness is rising EDEN 2007 Conference, Naples, June 15th 2007

  21. Recommendations • For universities • Providing good, structured, up-to-date info is ‘easy’ • Easier enrollment and registration needed • Specific training and support for digital provisions • Collaboration across bureaucratic borders • For students and their associations • More wide-thinking in planning visits / virtual participation • Seriously consider everything that might go wrong (It will !) • Collect and share experiences and solutions EDEN 2007 Conference, Naples, June 15th 2007

  22. Recommendations • For European, national & regional agencies • Provide single search for course/programme information • Single digital identity system(s) for students / staff • e.g. high-level (national) federations for Shibboleth • Easier Internet access (e.. EduROAM) • Help remove digital barriers EDEN 2007 Conference, Naples, June 15th 2007

  23. Follow-up project http://vm-base.europace.org/ EDEN 2007 Conference, Naples, June 15th 2007

  24. EXPECTED OUTPUTS: • Orientation guidelines for students • Codes of good practice in designing pre-selection tests for students • Blue print for preliminary courses for students preparing for a physical Erasmus exchange • Guidelines on assessment and evaluation tools • A study on a Virtual Alumni Association for Erasmus students • A manual on ‘good-practices in e-coaching’ • A manual with validated procedures and recommendations for blended mobility activities at institutional, network and European level EDEN 2007 Conference, Naples, June 15th 2007

  25. Let’s try to make the (virtual) exchange visit more agreeable and decrease the (digital) culture shock EDEN 2007 Conference, Naples, June 15th 2007

  26. Positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. EDEN 2007 Conference, Naples, June 15th 2007 Herm Albright

  27. EDEN 2007 Conference, Naples, June 15th 2007 www.slideshare.net/sverjans http://www.victorious-project.org/

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