Welcome to Stein Mart New Vendor Orientation

1. Welcome to Stein MartNew Vendor Orientation Session 6 – Business Recovery Charges

2. Index: What is a BRC? What infractions result in incurring a BRC and what are the corresponding charges? How will I know if I incurred a BRC? What can I do if I have questions or believe the BRC has been issued in error? Let’s Get Started !!

3. What is a BRC? BRC – stands for Business Recovery Charge Like most other retailers, Stein Mart has a number of business requirements which are aimed at reducing costs and improving the overall efficiency of the supply chain. If these requirements are not met, Stein Mart incurs additional unanticipated costs as we receive and process freight. In an effort to recover these costs, Stein Mart has instituted a process where a predetermined Business Recovery Charge will be generated and issued to the vendor as a result of the non-compliant shipment. Our vendors can prevent the additional costs incurred, both by themselves and Stein Mart, by ensuring all shipments are compliant with Stein Mart’s business requirements.

4. Business Recovery Charges Late Shipment - 10% of the total cost of product shipped after the “Not After Date” as indicated on the 850 EDI Purchase Order Early Shipment – 5% of the total cost of the product shipped before the “Not Before Date” as indicated on the 850 EDI Purchase Order Missing/Invalid GS1-128 Label - $5.00 per carton incurred on each carton with a Missing or Invalid GS1-128 Label. To ensure labels meet Stein Mart’s formatting requirements , we recommend your labels be tested by Bar Code Graphics. ASN Missing – $5.00 per carton incurred on each carton received for which Stein Mart has not received an error free ASN. Please remember - if your ASNs contain errors, they will be rejected and an error notification will be sent to the email address you provide within the ASN. The vendor is responsible for ensuring the address provided is accurate, monitored, and able to receive email (No SPAM Filter). Receipt of a 997, Functional Acknowledgement, does not indicate your ASN has been received without error.

5. Business Recovery Charges Actual SKU Qty More/Less Than ASN Qty - $5.00 per carton on each carton for which the contents do not exactly match the SKUs and quantities listed on the ASN. Late ASN – $3.00 per carton on each carton for which the ASN was not received by 11:00 am (EST) the business day following freight pickup. Inaccurate ASN - $1.00 per carton on each carton shipped with inaccurate information listed on the ASN header (for example – incorrect freight pick up date listed in the DTM segment). Missing/Inaccurate BOL listed on ASN – $1.00 per carton ($250.00 Maximum) on all cartons for which the BOL is not listed (or listed incorrectly) in the REF*BM segment. Missing/Incorrect POS Tickets – $.40 per ticket for all units shipped without tickets when the 850 EDI purchase order indicates ticketing is required. The vendor is responsible for reviewing the 850 EDI PO to ensure it accurately reflects their agreement.

6. Business Recovery Charges Missing / Incorrect Hangers - $.50 per hanger on each unit shipped without hangers or shipped with hangers which do not match the hanger code indicated on the 850 EDI purchase order. Please remember effective January 29th, 2012 Stein Mart requires black hangers in compliance with the new VICS Standard. Hangers Seeded – $.30 per unit on each hanger which is seeded in the carton when the 850 EDI purchase order indicates the product should be shipped on hangers. Routing Violation – Full Freight plus 20% - with a minimum charge of $40.00 is incurred for all shipments made which do not comply with the routing instructions detailed on the vendor compliance website which can be found at http://vendors.steinmart.com. Inaccurate/Incomplete Truckload Booking Request – $150.00 per occurrence – Stein Mart requires all shipments over 10,000 lbs or 750 cube be routed through steinmart@landstarmail.com . All booking requests must be accurate and complete.

7. Business Recovery Charges Incorrect Truckload Booking Information - $350.00 minimum up to Full Freight are incurred for changes to the truckload requests after transportation services have been secured Truckload Requests not Submitted – Freight + 20% of Freight expense incurred when shipment exceeds 10,000 lbs or 750 cube and no truckload request was submitted Truckload Request Submitted less than 72 hours– $350.00 per occurrence incurred when less than 72 hours notification is given before the freight available date. Missing authorization code in UPS Reference Field #1 –Store Direct - $150.00 per PO – All direct to store shipments must be authorized. Once approved an authorization code will be issued. This code must be listed in Reference Field #1 of the UPS label. Small Shipments – Full Freight plus 20% of Freight Costs incurred upon failure to notify transportation@steinmart.com for total shipments less than 150 lbs or 10 cartons.

8. How will I know if I incurred a BRC? If a violation to one of Stein Mart’s business requirements has occurred the vendor will receive a violation notification email. Please ensure you provide , monitor, and maintain a valid email address to vendorcompliance@steinmart.com What can I do if I believe the BRC has been issued in error? If for any reason you believe a BRC has been issued in error, you may contact vendorcompliance@steinmart.com

9. Resources Available to Answer Your Questions Stein Mart’s Vendor Website: http://vendors.steinmart.com provides detailed information on all of Stein Mart’s vendor requirements. Email Addresses: vendorcompliance@steinmart.com– Answers your questions regarding Stein Mart vendor requirements . Transportation@steinmart.com – Answers your questions regarding Stein Mart’s routing and shipping requirements . vendorservices@steinmart.com– Answers questions regarding invoicing and payment.

10. Thank You for attending this New Vendor Orientation webinar !!