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4.5 OneOs Downloading Software Upgrade

4.5 OneOs Downloading Software Upgrade. Software upgrade - Loading a New OneOs Image. 5 steps: 1. Check for free volume on the flash memory (Note: In the flash memory there is a space for 2 OneOs images. => when testing a new sw image you can keep the old image loaded in the flash)

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4.5 OneOs Downloading Software Upgrade

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  1. 4.5 OneOs DownloadingSoftware Upgrade

  2. Software upgrade - Loading a New OneOs Image • 5 steps: 1. Check for free volume on the flash memory (Note: In the flash memory there is a space for 2 OneOs images. => when testing a new sw image you can keep the old image loaded in the flash) 2. Download a new sw image file 3. Check the new sw image file integrity 4. Rename the sw image file name 5. Reboot

  3. CLI Administration Commands OneOs> help commands cat- Display contents of a file cd- Change working directory clear- Reset functions copy - Copy a file date- Print/set the date devs- List or change all system-known devices format- Format the flash ls - List files mkdir- Create directory mv- Move file (you can use this command to rename a file) pwd- Print curent working directory serial-port - Change serial port caracteristics rm- Remove (Delete) a file show- Show running system information system- System settings time- Print/set the time user- User configuration who- Display users currently logged in

  4. 1. Checking Flash Memory Space • Before downloading the new OneOs image check available flash size. Minimum required free flash space = 6 MBytes OneOs>show device status flash : (check the last two lines of displayed output) : available space: 3024896 bytes max avail. contig space: 1722368 bytes OneOs> Note: If there is not enough of free space, one of the OneOs binaries must be removed ( command « rm ») from the flash memory ( /BSA/binaries/ )

  5. 2. Software file download (1/2) • Read the bsaBoot.inf file to see the current image location and name: • OneOs> cd BSA • OneOs> cat bsaBoot.inf • flash:/BSA/binaries/OneOs (software image/binary) • flash:/BSA/config/bsaStart.cfg(configuration file) Note: “bsaBoot.inf” text file is a definition of: a) which software binary (image with OneOs operating system) is loaded during boot process b) which configuration file is loaded during boot process • Move to the right folder: OneOs> cd /BSA/binaries Note: Directory /BSA/binaries is used for storing software binaries ( images with OneOs operating system). Normally there is enough space for 2 images.

  6. 2. Software file download (2/2) OneOs> ftp 10.10.10.11(FTP Server IP address) username:oneadmin (login to FTP Server) password:oneadmin OneOs(ftp session)> cd <ONEOS_directory> OneOs(ftp session)> get ONEOS1-VOIP-H323-V3.6R10E15.ZZZ OneOs(ftp session)> OneOs(ftp session)> bye OneOs> • Log in to an external FTP server and load the new image : Note: Using the command “get” you will load required OneOs image from the external FTP server. After loading the image you will check integrity and rename it using command “mv” - see next slides.

  7. 3. Verification of Software Integrity • Verify loaded image for integrity : CLI> show soft-file info [<path>/]<filename> CLI> show soft-file info ONEOS1-VOIP-H323-V3.6R10E15.ZZZ one200-COLT>sh soft-file info OneOs Binary file informations : file name = /BSA/binaries/OneOs software version = ONEOS1-VOIP_H323-V3.6R10E14 software creation date = 19/04/07 18:17:57 file size = 6360069 (0x610C05) header checksum = 0x8B3BA334 computed checksum = 0x8B3BA334 target device = One30/50/60/200 file is OK CLI> CLI> verify soft-file [<path>/]<filename> CLI> verify soft-file NewOneOs file is OK CLI>

  8. 4. Rename and 5. Reboot OneOs> mv OneOs OneOs_OLD OneOs> mv ONEOS1-VOIP-H323-V3.6R10E15.ZZZ OneOs OneOs> reboot Do you want to save the running configuration ? (Y/N) Do you want to reboot ? (Y/N) • Rename the old and new OneOs images and reboot the ONE device : • Note: • - To display available files use command : “ls” • Using the command “mv” you rename the old image “OneOs” to a new name : “OneOs_OLD” • Using the command “mv” you rename the new image “ONEOS1-VOIP-H3236V3.6R10E14.ZZZ” • to a new name : “OneOs”. • Image “OneOs” will be loaded after reboot. (see the definition in “/BSA/bsaBoot.inf” file)

  9. 4.5 Trouble Shooting Show Statistics Commands Event Filters System Logging Capture Tool Debug Tool Troubleshooting Commands

  10. Show Interface Statistics • For “IP” interfaces CLI> show interface <type><unit> CLI> show interface fastethernet 0/0 FastEthernet 0/0 is up, line protocol is down Flags: (0x8023) BROADCAST MULTICAST ARP, interface index is 101 Encapsulation: Ethernet v2, MTU 1500 bytes Hardware address is 00:12:ef:20:03:04, ARP timeout 7200 sec Internet address is 192.168.0.10/24, broadcast address is 192.168.0.255 Duplex unknown, Output queuing strategy: fifo, output queue length/depth 0/126 IN: 0 packets, 0 bytes, 0 non-unicast packets 0 unknown protocols, 0 errors, 0 queue drops OUT: 1 packets, 60 bytes, 0 non-unicast packets 0 errors, 0 collisions, 0 queue drops CLI> CLI> show interfaces atm 0.1 CLI> show interfaces loopback 1

  11. Show Interface Statistics • For “no IP” interfaces CLI> show adsl --- Configuration of the ADSL Line --- Type annex configured : GDMT (ADSL.ANNEX-A) Modem software version : 0220 Modem state : Modem in Showtime Upstream Bitrate Fast : 0 kbps Downstream Bitrate Fast : 0 kbps Upstream Bitrate Interleaved : 160 kbps Downstream Bitrate Interleaved : 608 kbps Downstream Noise Margin : 29 dB Upstream Noise Margin : 31 dB Downstream Transmit Power : 1 dB Upstream Transmit Power : 12 dB Downstream Attenuation : 1 dB Upstream Attenuation : 3 dB . . . . . . . . . . Power-on Lastread Rx cells count : 0000000111 0000000111 Tx cells count : 0000000016 0000000016 Rx overrun cells count : 0000000000 0000000000 Rx HEC error cells count : 0000000000 0000000000 Idle cell errors : 0000000000 0000000000 Type annex : GDMT (ADSL.ANNEX-A) Up-Down counter : 0 Showtime duration : 0d 0h 0m 58s CLI> show serial 0/0 CLI> show gshdsl

  12. Show Protocol Statistics CLI> show statistics pvc pppoa 0 PPPoA PVC Statistics of ATM interface 0 PVC Pppoa Statistics : vcd = 1, vpi = 8, vci = 35, vcn = LCP Statistics : PPP LCP: OPEN Local MRU: 1500, Remote MRU: 1500 tx packets : 19, tx bytes : 232 rx packets : 18, rx bytes : 220 packets rx > max size : 0 packets rx < min size : 0 tx packets Config Req : 4, rx packets Config Req : 1 tx packets Config Acq : 1, rx packets Config Acq : 3 tx packets Config Nak : 0, rx packets Config Nak : 0 tx packets Config Rej : 0, rx packets Config Rej : 0 tx packets Termination Req: 0, rx packets Termination Req: 0 tx packets Termination Acq: 0, rx packets Termination Acq: 0 tx packets Code Rej : 0, rx packets Code Rej : 0 tx packets Protocol Rej : 0, rx packets Protocol Rej : 0 tx packets Echo Req : 7, rx packets Echo Req : 7 tx packets Echo Rep : 7, rx packets Echo Rep : 7 tx packets Discard Req : 0, rx packets Discard Req : 0 tx packets Identification : 0, rx packets Identification : 0 tx packets Time remaining : 0, rx packets Time remaining : 0 NCP Statistics : PPP IPCP: OPEN local address is 20.19.1.4 (ip unnumbered) remote Addr is 20.19.1.3 dns server configured : 220.6.2.201, 220.6.2.100 tx packets : 3, tx bytes : 108 rx packets : 3, rx bytes : 84 packets rx > max size : 0 packets rx < min size : 0 Time for establishing PPP connection 20.18 seconds Time since established PPP connection 75.22 seconds CLI>

  13. Show Protocol Statistics CLI> show statistics serial 0/0 Statistics for interface serial 0/0 : X25 encapsulation Statistics for LINK LEVEL LAYER (LAPB) . . . . . . . . . . . . Statistics for PACKET LAYER . . . . . . . . . . . . CLI> CLI> show statistics ? authentication - Display authentication statistics connect - Show connection statistics frame-relay - Show frame relay statistics frfiwf - Show all connection statistics ima - Show ima statistics isdn - Show statistics isdn pstn - show pstn statistics pvc - Show pvc statistics radius - Show RADIUS statistics serial - Show statistics serial interface tacacs - Display TACACS+ statistics xot - XOT statistics CLI>

  14. Troubleshoot verbosity level • 3 different levels of verbosity info/traces: • Level 1: Information • Level 2: Event • Level 3: Debug / Traces

  15. Event Function Logging • Events for interfaces and protocols can be sent to: • console • Telnet • log file into the file system • SNMP traps • Syslog • Filters must be defined to specify: • event family: • admin, ip, sys (interface drivers), vox (voice protocols), wan • an output device (console or log file): • LOG for log file output (RAMDISK:/event1.log) • MEM for memory buffers (can be displayed in the Telnet client) • SHOW for console output on the console port • SYSLOG to send traces to syslog servers • TRAP to send as SNMP traces

  16. Functions for Event Logging • Event logging configuration:

  17. Functions for Event Logging • Event logging configuration:

  18. Functions for Event Logging • Event logging configuration:

  19. Functions for Event Logging • Event logging configuration:

  20. Event Example

  21. ‘Event’ Example CLI> event filter add vox voip all mem CLI> monitor events 00:13:44.092 Info vox voip controlplan 3 Incoming call on voip id: 0, calling: 141870024, called: 9001, call-id: 8. 00:13:44.093 Info vox voip controlplan 3 Outgoing call on local port: 5/0, calling: 141870024, called: 9001, call-id: 8. 00:13:44.305 Info vox voip controlplan 3 Alert received, call-id: 8. 00:13:44.320 Info vox voip userplan 3 VoIP RTP transmission started, coder: G729, call-id: 8. 00:13:44.420 Info vox voip userplan 3 VoIP RTP reception started, coder: G729,call-id: 8. 00:13:45.456 Info vox voip controlplan 3 Call connected, call-id: 8. 00:13:48.200 Info vox voip userplan 3 VoIP RTP transmission stopped, coder: G729, call-id: 8. 00:13:48.200 Info vox voip userplan 3 VoIP RTP reception stopped, coder: G729,call-id: 8. 00:13:48.201 Info vox voip controlplan 3 Call Disconnection received on voip id: 0, cause: (16)[Normal call clearing], call-id: 8.

  22. Event management • 1. Add an event filter • 2. Event filter display • 3. Remove an event filter • 4. Remove all event filters

  23. System Logging Another type of logging is the system logging, more intended to IP protocols and functions. It works along with any ‘debug <…>’ command. Redirection of traces: CLI> configure terminal CLI(configure)> logging buffered debug console file syslog buffered: stored in device memory. Use the command «monitor trace» to view the buffered traces console: the traces are output on the console interface file: the traces are recorded under ramdisk:/trace1.log and ramdisk:/trace2.log (circular) syslog: the traces are send to a syslog server. CLI(configure)> show logging To view the buffered logs.

  24. System Logging System logging defines where debug and traces should be redirected to, and the associated severity level : • System logging defines the severity level of traces

  25. Events redirected to telnet session • 1. Event filter definition: • 2. Event redirection to telnet session:

  26. Debug Function • CLI> debug sip L….. • CLI> debug isdn L….. • : • Sample Activate rip event traces • OneOs>debug ip rip events • 12:42:01.679: RIP: sending v2 RESPONSE to 224.0.0.9 via Ethernet0 (192.1.1.1) • 12:42:11.088: RIP: received v2 RESPONSE from 192.1.1.2 on Ethernet 0 • OneOs>no debug ip rip events • Activate rip database traces • OneOs>debug ip rip database • 16:40:41.871: RIP-DB: adding route to 194.1.1.0/24 through 192.1.1.2 • 16:43:41.799: RIP-DB: changing metric to 16 for route 194.1.1.0/24 through 192.1.1.2 • 16:45:41.799: RIP-DB: deleting route to 194.1.1.0/24 through 192.1.1.2 • OneOs>no debug ip rip database

  27. Debug / traces redirected to Telnet session • 1. Debug or/and trace definition: • 2. Traces buffering: • 3. Traces redirected to Telnet session:

  28. Analysing Input/Output Traffic • Decoding packets at the physical interface level: • capture ATM traffic on a specific pvc • atm-capture <vpi> <vci> verbose <verbosity> […] • serial-capture vxx0 verbose <verbosity> […] • Decoding IP packet: • debug ip packet { in | out } [<acl>][exclude-telnet] • ‘Capture tool’: • Enables to filter and decode only specified flows on an interface • Captured packets can be stored in a *.cap file (comprehensive decoding using Ethereal or Wireshark)

  29. ATM Capture • ATM-capture mode: example

  30. Capture • Capture mode • filter specifies captured traffic / <ESC> stops the capture mode • example:

  31. CLI > capture CLI(capture)> filter all CLI(capture)> attach 1 atm 0.1 CLI(capture)> exit CLI> monitor capture 1 verbose 3 file capture.cap CLI> copy capture.cap1 tftp://<serveur>/<path>/<name> Analysing Input/Output Traffic • ‘Capture’ configuration example: • Upload file:

  32. Capture on Ethereal Here, we can see all details of RIP updates. Sharp precision, deep protocol analysis.

  33. Troubleshooting Tools • Ping • source/dest. IP, few TOS values, packet length, frequency • Trace-Route (‘traceroute’ networks) • List of traversed network nodes to check routing configuration and to detect discontinuity points • Extended ping (‘xping’ command) • Ping with many configurable characteristics (source, DF-bit, TOS, …) • Provides also extended statistics (jitter, …)  ‘monitor xping’

  34. Ping • CLI> ping <target> [<source_address>] • CLI> ping 220.13.1.3 20.13.0.10 • Type escape sequence to abort • Sending 5 100-byte ICMP echos to 10.191.250.2 from 20.13.0.10,timeout is 3 seconds: • !!!!! • Success rate is 100 percent (5/5), round-trip min/avg/max = 3/4/8 ms • CLI> • CLI>ping -t 220.13.1.3 ? • <source> - Source address to use • -l - Size of packet used for ping • -n - Number of packets used for ping • -v - Type of service : [no-tos], low-delay, throughput, reliability, min-cost • -f - Set don't fragment flag • -w - timeout in seconds to wait for each reply

  35. Traceroute List of traversed network nodes from source to destination: CLI> traceroute <target> [<source_address>] Example: CLI> traceroute 220.13.1.3 20.13.0.10 Type escape sequence to abort. Tracing the route to 220.13.1.3 from 20.13.0.10 1 20.13.1.3 2 msec * 2 msec CLI> This options are available: CLI>traceroute -t 220.13.1.3 ? <source> - Source address to use -l - Packet size -i - Time to live -v - Type of service : [no-tos], low-delay, throughput, reliability,min-cost -f - Set don't fragment flag -w - timeout in seconds to wait for each reply

  36. Xping (eXtended Ping) • XPING • the xping allows to initiate several ping sessions to several destinations. • the output are round-trip-delay (min, max, average) jitter and loss • CLI> xping <session_name> • CLI(xping)> ? • activate - activate a xping session • address - destination IP address • data-size - data size of icmp packet • deactivate - stop the session • exit - exit xping mode • df-flag - set the DF flag of outgoing packets • dsfield - DSCP value • frequency - frequency (interval in seconds). • probe-count - nr of sent packets per ping • show - show the xping session • source - IP source address • timeout - Time out. • <cr> • CLI(xping)>

  37. Xping • Activate a xping session: • CLI(xping)> activate Statistics in real time : CLI> monitor xping Destination Source Freq. Tx Tmin Tavg Tmax Address Address Pings (sec) Rx (ms) (ms) (ms) ------------------------------------------------------------------------------ * enabled: dns1 jitter: 6.05 ms 2.73 5.82 7.55 84.103.237.142 81.185.33.162 1 1570 19 28 39 157 1570 Loss rate: 0.00% * enabled: dns2 jitter: 0.53 ms 0.35 0.43 0.57 86.64.145.142 81.185.33.162 10 8 55 57 62 8 8 Loss rate: 0.00% [Esc]-Exit. • Remove a xping session: • CLI> no xping <session_name>

  38. The Ultimate Tech. Support Command • The ‘show tech-sup’ command is an useful command that shows many interesting information for OneAccess support engineers: OneOs> show tech-sup[paging] • So, including a ‘show tech-sup’ in a Trouble Ticket never hurts and is often more efficient than explanations. • Also, it is often helpful to call this command two times, so that OneAccess can observe which counters gets incremented (and which one are not)

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