Cognitive Walkthrough Leader Responsibilities

1. Cognitive WalkthroughLeader Responsibilities • Planning the evaluation method • Developing two tasks to be performed by each group member (Evaluator) • Meeting with evaluators to discuss tasks, responsibilities, when and where to perform walkthrough, use of Nielsen’s severity rating scale • Performing a walkthrough for each task and creating a task analysis to use as benchmarks for comparison to Evaluator walkthroughs. This includes: • time taken to complete each task • feelings/emotions experienced • problems and errors found and causes for these problems and errors • severity rating of each problem or error found • success and failure stories as applicable

2. Cognitive Walkthrough Evaluator Responsibilities • Meet with the Leader and brainstorm on broad tasks to perform in a given interface. Follow the procedures outlined by the Leader. • Perform each task individually in the given interface • Identify potential problems and errors in the given interface • Use Nielsen’s severity rating scale to rate each of the problems and errors found and describe briefly the causes of these problems and errors • Provide solutions for solving the problems and errors found based on interface design/usability theories and principles learned in class. • Document the feelings and emotions experienced during the process thinking of how target users may feel during the process • Write one success and one failure story as applicable • Meet with the Leader to discuss the findings, reach a consensus on the problems and errors found and their severity ratings, among other things • Generate a usability report as a team

3. Group 3 Members • Lauren Long, Evaluator • Cataloger, Transylvania Co. Library, Brevard, NC • ITRL Student • JULIE FORKNER, • Evaluator • Director, E.G. Fisher Public Library • Athens, TN • ITRL Student • SUSAN MACRELLIS, • Leader • Director, • East Ridge City Library • Chattanooga, TN • ITRL Student • MARILYN PONTIUS • Evaluator • Branch Manager, • Hancock War Memorial • Branch Library • Washington Co, MD • ITRL Student • ANGELA GLOWCHESKI,Evaluator • Information Specialist, Lumpkin Co. Public Library Dahlonega, GA • ITRL Student