TeleLearning Models and Strategies

1. Ed-Media 2000 - Montreal, June 29 TeleLearning Models and Strategies Dr Gilbert Paquette http://licef.teluq.uquebec.ca/gp Centre de recherche LICEF-CIRTA Télé-université

2. Signets 1972: Fondation de la Télé-université 1973: Formation en ligne des enseignants (LOGO) 1975: Cours Plato, systèmes auteurs,…. 1986: Groupe sur les outils intelligents dans l’apprentissage 1987: Groupe Micro-Intel Inc 1992: LICEF, Centre de recherche de la Télé-université 1995: AGD, MOT, Campus virtuel 1998: MISA 3.0, Explora - Centres virtuels d’apprentissage 1999: Implantations/transfert: TELUQ, Hydro, Eduplus, Corporations professionnelles, Technomédia, Bell Canada, Canal Savoir

3. 1- Megatrends and ISD Exponential growth of information Knowledge Management Networks, Distributed Learning Multi-agents Systems Construction of Higher-order skills Diversity of Models and Transitions Paradigm shift Expertise Information Expert Learner Rumors Learner Learner Learner

4. Classroom A New ISD Effort is Needed 10% 7% 32% • Exponential growth of information increases training needs • US training expenses 1997: 58,6 billions $US • Distance learning expenses in 2000: 10-25 billions $US • Knowledge Management entails knowledge intensive training • “Nano-seconds development” is imposed by competition 6% 5% 6% 27% 7% Tech Classes Multimedia CBT EPSS WBT TV Training Kits « The Corporate University: Learning Tools for Success », 1998 Design methodologies are put aside to accelerate delivery

5. 2- Distributed Learning Models Distributed classroom High-tech classroom Hypermedia self-training Learner Learner Trainer Learner Learner Trainer Server Server Learners Learner Learner Performance support Community of practice On-line teaching Learner Learner Learner Learner Learner Learner Task Task Trainer Server Server Learner Learner Learner Server Learner

6. Virtual Learning Centers http://www.licef.teluq.uquebec.ca/exploraDemo

7. 2 1 Accessing a course

8. Multiple Mediaand Ressources

9. Different Actor’s Environments http://www.licef.teluq.uquebec.ca/exploraDemo

10. Virtual Learning Centre Organization’s User’s Bank Organization’s Resource Bank Actor’s environments Web Site Web Site Web Site Reusable Learning Materials An Open Architecture http://www.licef.teluq.uquebec.ca/exploraDemo

11. Larger set of decisions What kind of TeleLearning model? Anywhere, anytime, anyplace, anybody? What kind of interactivity, collaboration? Predefined multi-path or learner-constructed scenarios? Which actors, what roles, what resources? Multimedia or pluri-media materials? How to manage resources? Interoperability and scalability? How to take in account techno-diversity? Reusability, Sustainability, Affordability? ?

12. Instructional Engineering Knowledge Model Instructional Design Delivery Design Materials Design Selection of resources Production Actors Environments Web site and Learning materials Integration and delivery 3- Instructional Engineering

13. SYSTEM DESIGN METHODOLOGIES Instructional Design Instructional Engineering Information Systems Engineering Knowledge Engineering Basis for the MISA Methodology

14. A Telelearning system is an information system, a complex array of software tools, digitized documents and communication services, more diversified than in the past Artisanal construction of web based materials is insufficient. Software engineering approaches should be applied to the design of telelearning systems Information System’s Approach

15. Instructional Engineering Method MISA 4.0 Phase 2 - Phase 3 - Phase 5 - Phase 6 - Phase 4 - Preliminary analysis Architecture folder Production and Final delivery folder Design folder folder validation folder Phase 1 - Problem definition 212 folder 610 Knowledge 410 310 Knowledge and model 210 DC Learning Learning unit comptency Knowledge instrument content management modeling 100 content 214 principles Organization’s Target training system competencies 320 222 Instructional Learning events 620 scenarios 420 102 network Actors and group DP 220 Learning Training management Instructional 322 instruments objectives principles 224 Learning properties Learning units activities properties properties 104 432 430 List of PRODUCTION Target 630 Media learning OF THE populations Learning system 230 330 elements materials MATERIALS and ressource DM Media Development management development infrastructure 434 432 Models principles Source TESTS of materials documents 106 Actual situation 540 444 440 Assessment 240 Tools and Delivery 640 planning Delivery 340 telecom models Maintenance principles 108 DD Delivery and quality 542 Reference planning 242 management 446 442 Revision documentss Cost-benefit Services and Actors and folder analysis locations materials

16. Define 410 k. models 214 of instruments 310 212 A Define I I properties of I 420 activities A I 220 320 Define Define properties of 322 Instructional instructional A instruments scenarios scenarios A C S Construct 222 430 list of Activities I materials I I Resources Construct 230 440 delivery 240 Productions models Links ID Task representation

17. DD -222 DD -224 Cours Inf-5100 Les représentations logiques UA-3 UA-1 UA-6 Travaux 1-2-3 UA-2 UA-4 Travaux 6-7 Travaux 4-5 UA-3 UA-5 UA-7 Design Documents Systematic documentation Objects typologies Actors roles and environnement Models: Knowledge, Scenarios Materials, Delivery Process

18. Knowledge-Based ISD The actual emphasis on knowledge management recognizes the importance of knowledge and higher order skills, as opposed to simple data or information acquisition • Knowledge engineering can support central tasks of ISD methods : content, activities, media and delivery processes

19. ADISA and MOT Support Tools

20. Multi-Agent view A Telelearning system at delivery time is a multi-agent society (modularity, sociability, distribution of control, message propagation) • An ISD method should identify clearly the actors , their roles and their interactions, together with the tools and resources that should compose their environment

21. Information Production Assistance Collaboration Assistance Self-management Interaction Spaces & Agents TRAINERS INFORMERS (SME’s) LEARNERS MANAGERS DESIGNERS

22. Process Based Learning Scenarios JUST IN TIME INFORMATION JUST IN CASE INFORMATION EVALUATE SYNTHETIZE ANALYZE APPLY UNDERSTAND MEMORIZE Process-based learning scenarios help guide information search and the construction of new knowledge

23. Simulate a process Design a process Generic and Specific Skills First level skills Second level skills Third level skills Pay attention Identify Receive Integrate Memorize Illustrate Instantiate/refine Discriminate Make explicit Transpose/translate Reproduce Use Apply Simulate Deduce Classify Analyze Predict Diagnose Produce/create Repair Induce Synthesize Plan Model/Build Evaluate Initiate/Influence Self-manage Self-control Self-adapt/Control

24. Design a Simulate a process process A A Competency: skill applied to knowledge Search for information on the Internet Resulting info Search I/P I/P subject C Open a I/P browser and a C C search engine C Identify interesting information I/P Transfer information in P Request a text editor P refinement I/P principles Web sites R Build a Refine the search request request I/P I/P I/P Execute the Request I/P request

25. Information on the process Activity #1 Open a browser I/P Activity Report and a search engin C I/P Activity #2 Choose a Subject I/P subject Find next applicable procedure Activity #7 I/P Report on your search process Activity #3 Build a first Activity #4 search request on Execute a the subject search request P I/P I/P I/P Information on what is a Request request I/P I/P I/P Activity #6 Transfer Activity #5 Find next applicable procedure Web sites interesting Refine the first I/P I/P identified information in a text request editor Competency-based Learning Scenarios Choose a simulation case Assemble execution trace Execute next applicable procedure

26. 4- Principles for TeleLearning Design 1- Self-Management and MetaCognition 2- Information Processing 3- Significant Collaboration 4- Personalized Assistance

27. Self-management of learning

28. Self-Management principles • Principle 1 - Competency and goal based scenarios • Principle 2 - Knowledge related to skills • Principle 3 - Open and adaptable learning scenarios • Principle 4 - Learning scenarios built upon a skill’s generic process • Principle 5 - Tools to support self-management (and metacognition)

29. Information Availability

30. Information Processing • Principle 6 - Rich and diversified information resources • Principle 7 - Dynamic information resources (MM and courseware can help) • Principle 8 - Process-based scenarios guiding information search • Principle 9 - Search, annotation, and rebuilding tools • Principle 10 - Production tools adapted to generic tasks

31. Learner Collaboration

32. Significant Collaboration • Principle 11 - Collaborative and individual activities sustaining one another • Principle 12 - Collaboration adapted to the generic process in a learning unit • Principle 13 - Coordinated synchronous and asynchronous interactions • Principle 14 - Management tools for coordination by peer learners

33. Assistance from facilitators

34. Personalized Assistance • Principle 15 - Sparse assistance, mainly at the learner’s initiative • Principle 16 - Timely, based on principles ruling the generic processes • Principle 17 - Heuristic and methodological guidance • Principle 18 - Multiple facilitators

35. Support to peer collaboration Multiple assistance Individual learner Individual learner Support to information processing Tutor validating Client (a learner) Computarized search advisor Annotation tool R Search Engine R R Tutor validating R Ideator R Project leader FAQ from content expert R Team of writers Access to content expert R Tutor coaching Collaborative text editor R Learning Event Scenario Building Search for useful information Validate text Sketch and P and send Revise text send the evaluation document plan I/P I/P Distribute Preliminary I/P I/P writing I/P text assignments I/P Information Document I/P I/P base plan Validation Integrate File Work plan sections I/P P I/P Consult writing Write the Norms and methods and document's methods I/P I/P norms sections

36. In summary…. More systematic, structured and visual ISD Knowledge engineering to support higher order knowledge and skills acquisition Definition of multi-agent systems for useful interactions Support to self-management of learning scenarios and environments Integrate multiple assistance agents: co-learners, SMEs, coaches, managers, FAQ, Intelligent Help Systems...

37. Distance Education Distance Education Closer & Interactive Education … Wherever We Are

38. Ed-Media 2000, Montreal June 28 TeleLearning Models and Strategies Dr Gilbert Paquette http://licef.teluq.uquebec.ca/gp Centre de recherche LICEF Télé-université