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TOURISM. PETER ROBINSON MICHAEL LÜCK STEPHEN L. J. SMITH. 9. Visitor Attractions. Learning Objectives. To understand the importance of attractions for the tourism industry To describe and classify different types of attractions
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TOURISM PETER ROBINSON MICHAEL LÜCK STEPHEN L. J. SMITH
9 Visitor Attractions
Learning Objectives • To understand the importance of attractions for the tourism industry • To describe and classify different types of attractions • To understand different ownership and management of different types of attractions • To appreciate the role of events as attraction
Classification • Four main types (Swarbrooke, 2002) 1. Features within the natural environment 2. Human-made buildings, structures and sites that were designed for a purpose other than attracting visitors, such as religious worship, but which now attract substantial numbers of visitors who use them as leisure amenities 3. Human-made buildings, structures and sites that are designed to attract visitors and are purpose- built to accommodate their needs, such as theme parks 4. Special events
Classification • Another frequent typology is based on • Natural features • Man-made features • Cultural features • Any combination of these three
LOCAL MARKET OWNERSHIP BUILT PRODUCT resource, catering, interpretation, retailing, events, conferences, activities PAID FREE INTERNATIONAL NATIONAL NATURAL REGIONALMARKET Classification (Leask, 2003, p. 7)
Ownership • Public • Central government • Government agencies • Local authorities • State industries • Voluntary organizations • Charitable trusts • Private clubs and associations • Private • Individuals and partnerships • Private companies • Corporations
Attraction Attributes(Weaver and Lawton, 2010) • Ownership and orientation • Spatial configuration • Authenticity • Scarcity • Status • Carrying capacity • Accessibility • Market • Context
Non-purpose-built Attractions • Created for different purpose, but evolved into an attraction • Churches (e.g. Notre Dame in Paris) • Shopping malls (e.g. West Edmonton Mall, Canada) • Factories (e.g. Coca Cola in Atlanta) • Industrial sites (e.g. Waihi Gold Mine, New Zealand) • Modern buildings (e.g. Sydney Opera House) • Superstructures (e.g. Golden Gate Bridge in San Francisco)
World Heritage • Identified and declared by the United Nations Educational, Scientific and Cultural Organization (UNESCO) • Three categories • Outstanding natural heritage • Outstanding cultural heritage • Outstanding natural and cultural heritage
World Heritage • Issues/challenges • Managing access (access versus conservation) • ‘Edutainment’ • Ownership
Events as Attraction • MICE (Meetings, Incentives, Conferences, Events) • Event types • Festivals • Tournaments • Other
Events as Attraction • Mega-events • Legacies • Opportunities • Infrastructure improvements • Community involvement/development
Visitor Interpretation • Various techniques • Signs and plates • Audio tours • Video screenings • Guidebooks/brochures • Personal interpretation (by tour guide) • The role of the Tourist Information Centre
References • Leask, A. (2003) The nature and purpose of visitor attarctions. In: Fyall, A., Garrod, B. and Leask, A. (eds) Managing Visitor Attractions: New Directions. Elsevier Butterworth-Heinemann, Amsterdam, pp. 5–15. • Swarbrooke, J. (2002) The Development & Management of Visitor Attractions, 2nd edn. Butterworth Heinemann, Oxford, UK. • Weaver, D. and Lawton, L. (2010) Tourism Management, 4th edn. Wiley and Sons, Milton, Australia.