HCA 375 expert tutor/ indigohelp

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2. HCA 375 expert tutor/ indigohelp HCA 375 Entire Course HCA 375 Week 1 DQ 1 Management versus Leadership • HCA 375 Week 1 DQ 1 Management versus Leadership • HCA 375 Week 1 DQ 2 Implementation and Barriers • HCA 375 Week 2 DQ 1 Measurement • HCA 375 Week 2 DQ 2 Quality and Outcomes • HCA 375 Week 2 Assignment Customer Satisfaction and Quality Care • HCA 375 Week 3 DQ 1 Teamwork in Health Care • Management versus Leadership • After completing this week’s reading answer the following questions: • a. What role does management play in continuous quality improvement? • b. How is managing different from leading?

3. HCA 375 expert tutor/ indigohelp HCA 375 Week 1 DQ 2 Implementation and Barriers HCA 375 Week 2 Assignment Customer Satisfaction and Quality Care • Select one of the following organizations and the associated quality improvement initiative: • a. The Joint Commission National Patient Safety Goals • b. Centers for Medicare & Medicaid Services Never Events • Describe the overarching goal of the initiative. Describe key strategies this organization has recommended to improve quality in the healthcare setting. • Customer Satisfaction and Quality Care • In this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality.

4. HCA 375 expert tutor/ indigohelp HCA 375 Week 2 DQ 1 Measurement HCA 375 Week 2 DQ 2 Quality and Outcomes • Measurement • According to Berwick 1996, “measurement is only a handmaiden to improvement but improvement cannot act without it” Sollecito& Johnson, p.78. • Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position. • Quality and Outcomes • According to Sollecito& Johnson it is more meaningful to analyze outcomes data, as opposed to structures and processes, because improving outcomes is the end goal of health care services. • After viewing the “Defining Quality”: Aiming For a Better Health Care System video, develop a description of quality as it relates to health care; then answer the following questions:

5. HCA 375 expert tutor/ indigohelp HCA 375 Week 3 Assignment High-Performance Teams HCA 375 Week 3 DQ 1 Teamwork in Health Care • High-Performance Teams • The health care team is at the “sharp end” of service delivery. Members of the health care team are most qualified to analyze problems, generate solutions, and implement and evaluate change. Teamwork is vital to the success of the health care system. Health care administrators must know how to form highly functioning health care teams. • Consider the following scenario: • Teamwork in Health Care • According to Sollecito& Johnson 2013, healthcare organizations have moved away from focusing on technical expertise to focusing on clinical teams that focus on patients’ needs and organizational systems thinking.After completing this week’s reading, answer the following questions:a. Why are organizations focusing on teamwork as opposed to skill acquisition?

6. HCA 375 expert tutor/ indigohelp HCA 375 Week 3 DQ 2 The Impact of Nursing HCA 375 Week 4 DQ 1 Medical Errors • The Impact of Nursing • After completing this week’s reading, consider the following statement: • Never before has nursing been so important to a health care organization. Nurses are responsible for upholding the public’s trust as well as their health care organization’s reputation and its financial viability. • Medical Errors • According to Sollecito& Johnson 2013, “Organizations do not suddenly start making mistakes. They tend to slide imperceptibly into a set of conditions that produce medical errors” p. 327. After completing this week’s reading discuss this concept as it relates to quality patient outcomes. Answer the following questions:

7. HCA 375 expert tutor/ indigohelp HCA 375 Week 4 DQ 2 Disclosure and Litigation HCA 375 Week 5 Assignment Research Paper (Value-Based Purchasing) • Disclosure and Litigation • Complete the week’s reading and view the Safe Patient Project video about Linda: Katy,TX, then answer the following questions: • a. What was the errors in the case presented in the video? • b. Why do you think the errors happened? What might the contributing factors be in this situation? • Value-Based Purchasing • The Center for Medicare and Medicaid Services C.M.S. began phasing in its value-based purchasing program in 2007.Value based purchasing links payment directly to the quality of care provided. It is one strategy being used by C.M.S. to transform the current payment system by rewarding providers for delivering high quality, efficient clinical care.

8. HCA 375 expert tutor/ indigohelp HCA 375 Week 5 DQ 1 Quality Improvement Organizations HCA 375 Week 5 DQ 2 Accreditation • Quality Improvement Organizations Q.I.O.s • After completing this week’s reading, answer the following questions: • a. What is the role and function of the Quality Improvement Organization program? • b. In your opinion, has the quality of health care received by Medicare beneficiaries improved or declined over time as a result of the QIO program? • Accreditation • Accreditation is a formal process wherein a health care organization is deemed credible by an external organization. Standards of practice are used to assess the credibility. According to Sollecito& Johnson 2013, health care professionals, “have been known to be skeptical about the purpose, value, and benefits [of accreditation]”. After completing the week’s reading, answer the following questions:

9. HCA 375 expert tutor/ indigohelp HCS 310 Week 4 Discussion Questions • What are your thoughts on universal health insurance? • Who is going to pay for the baby boomer explosion when the Medicare trust fund is insolvent?

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