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Vehicle Service Information:

Vehicle Service Information:. “Fixed right the first time!”. Vehicle Service Information:. “ The Plan for today ” Classroom activity: Background information Lab: Student activities Wrap-up: “What have we learned”. Vehicle Identification Number. Top of dashboard cover

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Vehicle Service Information:

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  1. Vehicle Service Information: “Fixed right the first time!”

  2. Vehicle Service Information: “The Plan for today” • Classroom activity: Background information • Lab: Student activities • Wrap-up: “What have we learned”

  3. Vehicle Identification Number • Top of dashboard cover • Drivers’ side ‘B’-post • Floor in front of drivers seat • Engine compartment bulkhead

  4. Engine and emissions information • Vehicle Emissions Control Information Label • Located under the hood.

  5. Engine number

  6. Vehicle Owner’s Manual • Info for new owner’s ‘first-drive’ • Helpful to confirm systems normal operation

  7. Manufacturer Service Manuals • Specific to a vehicle • Designed to be used by dealership technicians

  8. General service and repair information Intended for the ‘do-it-yourselfer’ ‘Generic’ Service Manuals

  9. Professional trade magazines • Intended for the automotive repair professional • Contains unbiased information

  10. Electronic Service Manuals • DVD or CD-ROM electronic format • Allows for storing large amounts of information

  11. Web-based Service Manuals Subscription allows downloading of service information- pdf format

  12. Technical Service Bulletins • Field repair information not in Service Manuals • Also contains campaign and recall information

  13. Hot-Line services • Provides information and help for unique service and repair needs • These groups have vast data bases of information available.

  14. Wrap-up: What have we learned? Vehicle information • Vehicle Identification Number (VIN) • Vehicle Emissions Control Information label (VECI label) • Engine numbers

  15. Wrap-up: What have we learned? Vehicle service information sources • Owner’s Manual • Professional trade magazines • Service Manuals • Technical Service Bulletins (TSB’s) • Hot-Line services

  16. Wrap-up: What have we learned? Good service information helps support “fixed right first time!”

  17. ASE certification • 8 component group areas • Vehicle service information applies to all 8 areas • Certification provides credibility for today’s professional technicians

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