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This article explores the impact of culture on the NHS, focusing on inclusion and leadership strategies for collective success. It discusses key drivers, recommendations, and the need for positive demonstration of behaviors. The text emphasizes wise leadership, shared goals, and the importance of a sense of connection. It advocates for a shift towards a solutions-focused, accountable, and emotionally reflective approach. The conclusion highlights the significance of behaviors in shaping organizational culture.
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Leadership • Empowerment of staff to be solutions focused • ‘Do what it takes’ to deliver the best Vs • Fractured relationships & Inner circles • High turnover of leaders
Learned Helplessness • Normalisation of poor behaviours
Leadership Intentional Culture Positive Demonstration of Signature Behaviours • Accountability • Measures People Strategy
Leadership Knowledge Emotion Reflection
Link to Inclusion? Common set of behaviours Wise leaders Shared and Common Goals Collective Achievement
So what needs to be done? • Collective Achievement • Sense of Connection
Conclusion • We know culture plays a part • Systems and processes only get you so far • Behaviours before measures • Don’t feed the entitlement beast!