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Understanding Student feedback in the Quality Assurance Process Shane Kelly,

Understanding Student feedback in the Quality Assurance Process Shane Kelly, President, Union of Students In Ireland. Key areas of focus. What does QA mean to the average student? Why student participation Tokenism Vs’ Partnership Challenges facing the Quality movement

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Understanding Student feedback in the Quality Assurance Process Shane Kelly,

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  1. Understanding Student feedback in the Quality Assurance Process Shane Kelly, President, Union of Students In Ireland

  2. Key areas of focus • What does QA mean to the average student? • Why student participation • Tokenism Vs’ Partnership • Challenges facing the Quality movement • How do we improve engagement

  3. What does Quality Assurance mean to the average Student ?

  4. Absolutely nothing

  5. Why student participation • Student as an Information provider • Feedback • Student as an Actor • Taking the lead in problem solving and designing feedback • Student as a Expert • By definition, students are experts on their own learning experience • Student as a Partner • Authentic and constructive dialogue

  6. Tokenism Vs’ Partnership

  7. Challenges facing the Quality movement • Improving engagement with student population • Increasing supports for students in the QA process • Champions of Quality • Across the board buy in to the quality agenda

  8. Involvement of students in the Quality process • Opportunity • Class representative • Course feedback forms • Programme Boards • Programme review panels • Intuitional review panels • Academic council • Governing Body • Attendance • Feedback • Engagement

  9. How do we improve engagement • Colleges and universities support the development of students as co-creators of their education and learning environment • Greater support for students • Institutions, particularly at course level engage with students to obtain constructive feedback. • Students should be involved in the decision-making about their curricula , teaching and learning, and all aspects of the student experience. • Students should be to central the quality agenda • Follow through

  10. Thank you

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