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Evolved Communication Jan Bohult

Evolved Communication Jan Bohult. Head of Business Communication Product Area Core & IMS, Business Unit Networks. Ericsson References. BCS 23. MMTEL 32. IMS 91. LTE 38. BCS: 23 Contracts for commercial use. Market drivers for unified communication. Enterprise key area for many operators

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Evolved Communication Jan Bohult

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  1. Evolved Communication Jan Bohult Head of Business Communication Product Area Core & IMS, Business Unit Networks

  2. Ericsson References BCS 23 MMTEL 32 IMS 91 LTE 38 BCS: 23 Contracts for commercial use

  3. Market drivers for unified communication Enterprise key area for many operators • Grow service revenue, build brand and capturing more of the ICT spend Approach to work is changing • Changing lifestyles mean more enterprises will support flexible working and deploy UC Consumer Communication behavior propagating into enterprise Digital natives are entering the workforce changing expectations on • workplace infrastructure, requiring consumer technologies at work Green ITis becoming a hot topic • Green IT has emerged as a hot issue driving investments in web/video conferencing • and unified communication Mobility is becoming more important • Mobility becoming more important from a productivity and cost savings point of view and will drive investments. Business communications moving towards as-a-Service • Enterprises looking for opex rather than capex model, also to avoid risks in technology investments and complexity .

  4. Voice & Video Presence Messaging Security QoS Control Reach Emergency call Charging Lawful Intercept IMS ValuesA reliable and cost effective delivery machine Differentiated services and applications Interoperability Connect Interoperability Connect Any device, any access, seamless transition

  5. Service API´s IM Chat Video Share Video Conf Voice Service Detection File- transfer Presence Video Calls Deploy one converged core network - Robust, reliable and cost-efficient xDSL Fibre Cable HSPA LTE Any device, any access, seamless transition Serve MULTIPLE SEGMENTS with one network BusinessUsers Consumers Multiple Identities Service Interoperability Unified Communication Consumer Services Contact Center

  6. Rogers – 1 number Classic US, Japan, Korea – VoLTE • 3 Commercial launches to date Mobile Deutsche Telecom – Business 1 NumberTalk, Text, Video and more • DeutschlandLAN – Converged enterprise services Fixed 1234 Service evolution – happening today Tele 2 – Roaming app Orange – HD Voice • Tele2 ”+46” make and receive calls over WiFi when abroad • Can be used for coverage as well • Orange launched since 2009 • HD traffic doubling month by month • Globally available in 41 networks HD voice 50 7000 300 3400 Frequency [Hz] EricssonIMS Spain – JOYN (RCS) Visual Communications • RCS-e Launched Q2, 2012 • Will evolve into RCS5

  7. Contact Center integration with IMSOngoing project Customer profile EMEA Service Provider Services Directory assistance Carrier pre-selection Genesys 500 seats Inbound voice SIP Server, Media Server iWS IMS project Design phase Ericsson IMS core Telco inter-connection Billing integration Other integration examples

  8. VoLTE and RCS5 • Service convergence between LTE, 3G, 2G, WiFi, Fixed etc • Multiservice • Voice • Video • Messaging • Sharing • File transfer Future IMS-based Services – Examples

  9. Future IMS-based Services – Examples VoLTE and RCS5 Video conferencing - HDVC • Service convergence between LTE, 3G, 2G, WiFi, Fixed etc • Multiservice • Voice • Video • Messaging • Sharing • File transfer

  10. VoLTE and RCS5 Enterprise • Service convergence between LTE, 3G, 2G, WiFi, Fixed etc • Multiservice • Voice • Video • Messaging • Sharing • File transfer • IMS (MRS, PGM, SBG) Future IMS-based Services – Examples Video conferencing - HDVC

  11. VoLTE and RCS5 Enterprise • Service convergence between LTE, 3G, 2G, WiFi, Fixed etc • Multiservice • Voice • Video • Messaging • Sharing • File transfer • IMS (MRS, PGM, SBG) Future IMS-based Services – Examples Video conferencing - HDVC Web Front-ends +

  12. Summary • Cost benefits by utilize common core network to manage expanding needs of traffic • Utilize standards for evolved consumer services and Business communication, innovate on top and in steps (Unified Communication, Contact Centers, …) • Use a flexible platform to launch services and utilize key telecom assets: • Broad reach, reliability, trust and QoS all the way • Leverage on a community with billions of individuals and millions of enterprise customers Platform

  13. Q&A

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