“Is this a dagger I see before me”

1. “Is this a dagger I see before me” A Lesson in Public Safety

2. Presenters • Major C. Scott Coverstone – James Madison University Police Department • Sgt. Peggy Campbell – James Madison University Police Department

3. General Safety Tips • Develop your own Safety Plan • Make yourself a hard target • Be aware of your surroundings • Use well lit and well traveled areas • Trust your instincts • Developing a defensive mindset • Use common sense • Be responsible • Advise authorities when something looks or feels suspicious

4. Secure Personal Property • Keep your office doors locked • Don’t leave property unattended • Secure bike to bike rack • Keep cars locked & valuables out of sight

5. Vehicle Safety • Approaching your vehicle • Looking under car • Checking back seat • Keys in hand • Keys as a weapon • Keep car doors locked and valuables out of sight.

6. Reporting An Incident • Call local police or security. • Information needed • What is problem? • Description of suspect/victim. • When did it happen? • Where did it happen? • Your name and phone number

7. Physical Self Defense • What skills do you have? • Verbalization • Yelling vs. screaming • Decision to Resist • Defensive Mindset • Proportionate to attack • Physical techniques

8. Rape Aggression DefensePrograms • Basic Physical Defense • Advanced Self Defense • RAD for Men • r.a.d.KIDS • www.jmu.edu/pubsafety • www.rad-systems.com

9. Emergency Procedures

10. Safety Measures • Key access to main office & individual offices • Buddy system – if you are meeting with someone late, try and have someone else in the office. • If office is every re-furbished, install doors with windows on the private offices. • Options • Design of office • Daily routine

11. What Can You Do? • A fire breaks out • Intrusion alarms • Medical Emergency • Customer in work area becomes verbally abusive • A co-worker is physically assaulted • Receive threatening e-mails/phone call/messages • Bomb threat is received • Hostile Intruder

12. Fire Alarms LEAVE

13. Fire Alarms • When the fire alarm sounds, evacuate the building. • If a fire breaks out and the alarm is not sounding, pull the fire alarm. • What is the closest exit to your office? • Secondary exit? • Have a meeting place outside for employees. • Have designated person meet with fire officials.

14. Fire Alarms • If safe, dial local 911 or security to report the fire. • Become familiar with locations of pull stations and fire extinguishers. • Have designated person to secure sensitive areas of the office.

15. Intrusion Alarms • Physical security • Personal security • Perimeter activated • Panic alarms • Established response procedure • Code words • Meet responder outside structure • Keep contact list updated • Change reset codes

16. Medical Emergency • Call 911 • Dispatcher will need certain information • Type of emergency • Conscious/breathing • Age/M or F • Location • AED

17. Verbally Abusive Customer • Panic buttons • If you overhear abusive language, have a coded answer to get help • “Yes, we can do that later today.” CALL POLICE • “No, I’ll re-schedule that to do later.” I’M OK. • Remain Calm • Listen

18. Someone is Physically Assaulted • VICTIM • If you can escape assault, lock yourself in an office and call police – x6911 • Think safety first – What are my escape routes? • Play the “What if?” game • Develop a plan of action • Take a self defense class

19. Someone is Physically Assaulted • WITNESS • Call Police or Security • Dispatcher will need certain information • Is the assault in progress? • If assailant has left, direction of travel • Description of assailant/clothing • Weapon involved? • Does victim need medical attention? • Nature of injuries

20. Someone is Physically Assaulted • WITNESS • How can I help my co-worker escape? • Are you physically able to help your co-worker?

21. Reduce the Risk of Termination Violence • Take the threat of violence seriously • Plan carefully so nothing is left to chance • Treat people fairly, and most of the time they will react accordingly • Collect keys and deactivate access cards and network accounts immediately

22. Threats Threats Intimidation

23. Threatening E-mails • DO NOT DELETE E-MAIL • Print out the e-mail • Call Law Enforcement immediately

24. Threatening Phone Calls/Messages • Do not delete messages • Report immediately to local security/police • On D-term phones, record numbers & letters that are displayed • Record date & time of call, what was said.

25. Bomb Threat by Phone • Remain calm and make every effort to talk with the caller • Ask questions like • When will it go off? • What is the location of the bomb? Building/area • Record numbers & letters that appear on d-term screen. • Record date and time of call. What was said by the caller.

26. Hostile Intruder Inside a Building • Remain calm, do not engage the intruder. • If safely possible, try to escape the area quickly and quietly. • If attempting to escape, do not carry cell phones or objects in your hands. As you move through open areas, keep your hands elevated with open palms visible, especially if encountering responding law enforcement officers. Follow all the instructions officers may give you. • If you cannot safely exit the building, seek shelter in a room where the doors can be locked or barricaded securely. • Close and lock windows, lower blinds, remain out of sight and turn off lights.

27. Hostile Intruder Inside a Building • Once secured inside, take cover behind concrete walls, thick desks, filing cabinets, away from windows and doors. • Remain quiet, turn off cell phone ringers. • Only one person from the room call Police and tell then where the intruder is and the condition of others with you. Follow their instructions. If you cannot speak, leave the line open so the dispatcher can hear what is going on. • Assist others if they are injured. • Do not respond to any unfamiliar voice commands until you can be sure that they are coming from a police officer. • Do not open the door until you can be positive that it is a police officer or a recognized public safety official coming to help you.

28. Hostile Intruder on Campus Grounds • Run away from the threat if you can. • Do not run in a straight line. • Keep obstacles between you and the intruder to block the view of the intruder while you are running. • If you decide to hide, chose solid objects, can you be found there and is it a good spot to remain hidden. • If you are caught in the open and others around you have been injured, you may choose to play injured/dead. • Obey all commends from the police

29. Campus Emergency Communications Plan • Madison ALERT – campus horn & PA system • JMU radio AM1610 broadcasts • JMU web page at www.jmu.edu • Blast e-mail to “___@jmu.edu • Connect-ED: Text Messages to registered users • Faculty & Staff register through J-ESS • Students register through e-campus • Building Coordinators • ORL Hall Directors & Resident Advisors • Interdepartmental & Building phone trees • Emergency FAX notifications to JMU Departments • Police Loudspeakers & PA systems • Thorguard System “RED ALERT” horn • Local Media/Campus TV/Radio Broadcasts

30. Comprehensive Safety Plan • 4600 page living document • Over 400 agencies worldwide are using JMU’s as a model plan • Available on the Department’s web page

31. James Madison University Department of Police and Public Safety 821 South Main Street – MSC 6810 Harrisonburg, VA 22807 Emergency: 540-568-6911 (Or just 6911from any on campus phone) Non-Emergency/Escorts: 540-568-6913 Alternate Emergency: 540-442-6911 (If campus phone lines are not working) Fax: 540-568-3308 www.jmu.edu/pubsafety