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The National Information Sharing Consortium Special Topic Discussion “Canada-U.S. Enhanced Resiliency Experiment (CAUSE

The National Information Sharing Consortium Special Topic Discussion “Canada-U.S. Enhanced Resiliency Experiment (CAUSE II)” June 20, 2013. Why We’re Here. Learn about CAUSE II: CAUSE II objectives, principles , and participants ;

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The National Information Sharing Consortium Special Topic Discussion “Canada-U.S. Enhanced Resiliency Experiment (CAUSE

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  1. The National Information Sharing Consortium Special Topic Discussion “Canada-U.S. Enhanced Resiliency Experiment (CAUSE II)” June 20, 2013

  2. Why We’re Here • Learn about CAUSE II: • CAUSE II objectives, principles, and participants; • Experiment data collection, technologies, experiment scenarios, and information sharing workflows; and • After action observations and CAUSE III.

  3. CAUSE II Jack Pagotto, Head, Multi-Agency Crisis Management Science and Technology, Canada Centre for Security Science (CSS) General DefenceResearch and Development Dr. David Boyd, Director, Office of Interoperability and Compatibility, First Responders Group (FRG), Science and Technology Directorate (S&T), U.S. Department of Homeland Security (DHS) Philip Dawe, Portfolio Manager, Emergency Management and Disaster Resilience, Canada CSS General DefenceResearch and Development Darrell O'Donnell, Special Advisor to Canada CSS, Multi-Agency Situational Awareness System (MASAS) National Implementation Team Alana Buck, Planning and Research Associate, Maine Emergency Management Agency Joel Thomas, CAUSE II Project Manager (Contractor), FRG, S&T, DHS

  4. Canada - U.S. Resiliency Experiment II (CAUSE II)

  5. Agenda • Introduction CAUSE Objectives/Principles • Experiment Video • Approach & Methodology • Scenarios 1 & 2 Information Flows • Demonstration of CA/US Information Sharing • Results & Recommendations • Next Steps

  6. Dr. David BoydDirector, Office of Interoperability and Compatibility, First Responders Group, Science and Technology Directorate, U.S. Department of Homeland Security

  7. Cross Border Collaboration Beyond the Border - Action Plan on Perimeter Security... December 2011 Page 25: “The second working group will focus on cross-border interoperability as a means of harmonizing cross-border emergency communications efforts. It will pursue activities that promote the harmonization of the Canadian Multi-Agency Situational Awareness System with the United States Integrated Public Alert and Warning System to enable sharing of alert, warning, and incident informationto improve response coordination during binational disasters.”

  8. Interoperability Continuum

  9. Jack PagottoHead, Multi-Agency Crisis Management Science and Technology, Canada Center for Security Science (CSS) General Defence Research and Development

  10. CAUSE 2 Objectives • Conduct a scenario-based, technology experiment between Canada and the US to demonstrate the capability to enhance situational awareness between nations during a cross-border emergency event. • Demonstrate the value of Federal Science and Technology investments with and for the response community. • Evaluate the integration of MASAS, IPAWS-OPEN, and Virtual USA; and identify technological and operational challenges and gaps, as well as emerging technological trends. 

  11. CAUSE Resiliency Principles • Keep it simple • Experiment = Technologically Enhanced Situational Awareness improves resiliency • Emerging Operational Technologies only • Federal Funding for systems engineering/ integration to bridge cross-border systems • Leave behind = • Cross-border trusted Relationships (Ops + Policy + S&T) • Interfaced cross-border SA systems!

  12. Philip DawePortfolio Manager, Emergency Management and Disaster Resilience, Canada CSS General Defence Research and Development

  13. ExperimentParticipants • Canada: • Saint John Fire Department • St. Stephens Fire Department • Province of New Brunswick Emergency Measures Organization • Defence Research and Development Canada’s Centre for Security Science of the Canadian Department of National Defence • Public Safety Canada • United States: • Calais Fire Department • Washington County Emergency Management • Maine Emergency Management Agency • New Hampshire National Guard • Department of Homeland Security Science and Technology Directorate, First Responders Group • Federal Emergency Management Agency • Kentucky Emergency Management

  14. Experiment Scope • March 4-6, 2013 Experiment • 1) March 4 – Final Dry Run • 2) March 5 – Canada-based Scenario • 3) March 6 – Maine-based Scenario • Two fictional cross-border scenarios: • 1) Canada-based Scenario: Explosion at Saint John, NB oil refinery • 2) U.S.-based Scenario: Compressed Natural Gas (CNG) truck has ruptured and exploded on roundabout near the border • .

  15. CAUSE 2 Video

  16. Philip DawePortfolio Manager, Emergency Management and Disaster Resilience, Canada CSS General Defence Research and Development

  17. Data Collection Tools • Demographic Instrument:descriptive data on operational experience and perceptions of integrated SA technology. • Participant Instrument:assessed the participants’ experiences regarding the impact of integrated software tools on information exchange. • Workload: The NASA Task Load Index (NASA TLX) measured the participants’ apparent workload level across six dimensions moderate level of demand.

  18. New Brunswick Virtual Maine US/CANADA Canada MASAS Alerts Local and State Alerts Field Reports – MASAS Mobile TV Radio SMS

  19. Enabling Technologies (ALL)

  20. Technology Breakthroughs • MASAS integration – Model tools and workflows now exist for U.S. agencies to consume/publish Canadian MASAS-X data from within their native geospatial applications • IPAWS TDL integration – Capabilities were developed to integrate alerts and warnings aggregated by IPAWS TDL into the native geospatial application of any U.S. state or local agency. • Virtual USA integration – The vUSA library use was extended to include Canadian participants for the very first time and integrated map services from MASAS-X, IPAWS TDL, and state and provincial incident management systems.

  21. Technology Breakthroughs • International mutual aid – Cross-border mutual aid resource requests were accelerated through the MRP geospatial tool, which enabled U.S and Canadian systems to directly access and query available resources from MASS. • Local, municipal, state, provincial, and federal interoperability – Integration of 12 systems and toolsets was achieved at various levels of government across the border. • Mobile integration – The use and integration of MASAS Mobile and the On-The-Go AlertingTM applications by first responders to support creation and sharing of SA and alert and warning information across the border through enhanced field to headquarters reporting.

  22. Experiment Highlights

  23. Scenario 1 - Information Workflow

  24. What Data Was Shared? • Mobile incident reports • Significant event reports • EOC activations • Mobile alert creation • Public Alerts and Warnings (via text) • Requests for Mutual Aid • Mission Ready Packages • Etc.

  25. Incident Report Generated on MASAS Mobile by Saint John Fire

  26. Incident Report Received NB EMO

  27. Incident Report Generated by NB EMO in Sentinel

  28. Government of Canada responds to Incident Report from New Brunswick Emergency Measures Organization

  29. U.S. Constituents Access Canadian Incident Reports via Virtual USA

  30. Maine EMA Receives Incident Report in Virtual Maine

  31. Joel ThomasPortfolio Manager, G&H International Services in support of Science and Technology Directorate, U.S. Department of Homeland Security

  32. 13:30 INJECT#12 – (ACTION) NB EMO queries MASS (MRP system) for foam resources then issues IEMAC request to MEMA for resources it has found. PEOC personnel search MASS MRP for Foam Resources, locate them, and then contact MEMA to start IEMAC request (phone). MEMA NB EMO CAUSE2 Viewer Virtual Maine CAUSE2 Viewer NB Local vUSA MASAS Sentinel WebEOC IPAWS MASAS Mobile ME Local On The Go Alerting MASS MRP CDN Fed OCIP Exchange Receive Create/Use

  33. NB EMO Requests Foam Trailers

  34. Mission Ready Package Query from the Mutual Aid Support System

  35. Mission Ready Package Geospatial Tools Web App Flex Widget

  36. Maine Accesses MRP Data

  37. Maine Uses MRP Data

  38. Maine Updates MRP Record in MASS

  39. MRP Deployed/Status Change

  40. NB EMO Uses MRP Tool

  41. Scenario 2 - Information Workflows

  42. Maine Generates & Shares Incident Report

  43. Maine Incident Data

  44. NB Receives Maine Incident Data

  45. MEMA and Canada Send Mobile Alerts iPad App IPAWS Feed in vUSA Collaborative Operating Group (COG) Specific Alerts in Virtual Maine

  46. Alert Received at MEMA at NB EMO Virtual Maine depicts IPAWS Alerts MASAS / NB EMO receives IPAWS Alerts

  47. Philip DawePortfolio Manager, Emergency Management and Disaster Resilience, Canada CSS General Defence Research and Development

  48. Results • The use of integrated situational awareness tools enabled the sharing of information to a wider, cross-border EM community and enhanced SA within and among all EM organizations at all governmental levels and between nations. • The participants’ perception of technology as an enablerfor developing shared SA will be important in determining whether this technology will be adopted and implemented effectively within an EM organization • Integrated SA tools enhanced the participants’ initial understanding of the emergency event and continued to enhance their understanding as the emergency event unfolded over time.

  49. Results • The most valuable types of data that were shared included location, size/scope of problem, live shots of incidents, TwitterTM feeds and TwitterTMmonitoring system, information mapped with symbols, potential impacts at the CA/U.S. border, and details of the ongoing responses. • Participants indicated that thehighest workload during the experiment was associated with the performance and mental dimensions. Operational personnel would benefit greatly from practicing the actual tasks that will be executed using this technology to increase their familiarity with the systems.

  50. Lessons Learned • Usability of the system must be optimized for users; includingdeveloping a clear, concise governance framework for cross-border activities, policies, and standard operating procedures on how the systems are to be used and when information is to be shared. Further, all parties should use symbology consistently when exchanging information. • The strength of existing partnerships among EM organizations on both sides of the border will determine the likelihood that operational personnel will rely on and trust shared information. To support this trust, a consistent Identity (authentication) and Access Management (authorization and audit) System should be considered.

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