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By: Leslie Hong

By: Leslie Hong. Preview. What is Sales Cloud? Managing Customer Accounts Managing the Sales Process. What is Sales cloud?. Leading sales application Specialized sales tools ‘Chatter’ Scheduling & E-mail. Managing Customer accounts. Complete customer picture

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By: Leslie Hong

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  1. By: Leslie Hong

  2. Preview • What is Sales Cloud? • Managing Customer Accounts • Managing the Sales Process

  3. What is Sales cloud? • Leading sales application • Specialized sales tools • ‘Chatter’ • Scheduling & E-mail

  4. Managing Customer accounts • Complete customer picture • Customer related ‘Chatter’ feed • Readily accessible account details

  5. Managing the sales process • Organized list of leads • Converting leads to opportunities • Requesting for discounts • Real time process management • Generating sales quote with one click • Reporting & tracking sales progress

  6. Summary & overview • Everything that you need to make a sale inone place • Real time view of business performance • Increases overall productivity

  7. references • https://www.salesforce.com/crm/sales-force-automation/ • http://www.sprucebugs.com/business_planning.jpg • http://www.mcqw.com/wp-content/uploads/2010/05/sales-funnel-233x300.jpg

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