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Social Complexity and the Intranet

Explore the dynamics of intranet complexity, from distributed cognition to online communities, guided by insights from experts like Dave Snowden and John Husband. Learn how to leverage interconnected networks for effective decision-making and organizational agility.

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Social Complexity and the Intranet

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  1. Social Complexity and the Intranet Richard Hare

  2. Organisational Hierarchy

  3. Organisational Network

  4. “Wirearchy” “...a dynamic two-way flow of power and authority based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology...” - John Husband

  5. “There are profound implications for the design of Intranets once it has been recognized that human systems are COMPLEX rather than COMPLICATED” - Dave Snowden Exercise

  6. Sensemaking: Cynefin By Snowded (Own creation, own work) [CC-BY-3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons

  7. Managing complexity • Distributed cognition- decisions made by diverse networks • Finely grained objects- learning from narrative fragments • Disintermediation- decision makers see real data “...partial constraints, co-evolution of constraint with agent behaviour...” http://cognitive-edge.com/blog/entry/3299/the-necessity-of-partial-constraint/

  8. Intranets and complexity • On-line communities • Blogs/blogging/blogspheres • Enterprise Social Networks • Tagging and folksonomy • Rating vs. liking • “Gamification”

  9. “Here Comes Everybody” - Clay Shirky “The Intranet as a Complex Ecology” - Dave Snowden “Multi-Ontology Sensemaking - A New Simplicity in Decision Making”- Dave Snowden www.wirearchy.com - John Husband www.gapingvoid.com - Hugh MacLeod Coursera: Gamification – Prof. Kevin Werbach References

  10. Thank you Richard Hare: www.richardhare.com Twitter: @richardhare

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