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INNOVATION AND CREATIVITY: RESPONDING TO MARKET TRENDS ADVENTURE TOURISM CONFERENCE FEBRUARY 2012. … the job to be done… growing the value of tourism… helping to make a DESTINATION a great place, to live work and visit….
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INNOVATION AND CREATIVITY:RESPONDING TO MARKET TRENDSADVENTURE TOURISM CONFERENCEFEBRUARY 2012
… the job to be done…growing the value of tourism… helping to make a DESTINATION a great place, to live work and visit…
… creating the environment to grow a sustainable, INNOVATIVE, competitive businesses and destination…
MAIN CONCERN 1:Serial reproduction:Crimes against the consumer
MAIN CONCERN 2:Market segmentation is a load of b-ll---ks… an adventure tourist is just a tourist!!
“The Traveller with his heavy load is in need of a friend” – ETHNOGRAPHY OF EXPERIENCE Damaged Romanticism Anticipation - engagement - fulfilment - regret Recharged Optimism Anticipation - engagement - fulfilment - inspire
UN WORLD TOURISM ORGANISATION: GOBAL INTERNATIONAL ARRIVALS FORECASTS. 2011
Experience * Creativity * Discovery * Exploration * Search for the Authentic * Local Food and Drink * Local Culture * Customised * Concierge Services * Activity * Experimentation * Lifestyle * Looking Good * Discerning * Affordable Luxury * Multi-faceted * Mobile * Open to New Ideas * Embedded Generosity * Art * Architecture * Design * Experience
“The industry needs hybrid thinkers and hybrid solutions.. But this industry is NOT sufficiently innovative and creative to deliver.” Claus SendlingerCEO, Design Hotels, 2011