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2. The research, development, and publication of this curriculum was funded by the Housing Opportunities for Persons with AIDS (HOPWA) National Technical Assistance Program in partnership with the U.S. Department of Housing and Urban Development's Office of HIV/AIDS Housing. The substance and findin
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1. Successfully Housing People with Substance Use Issues
2. 2
3. 3 Training Sessions I. Understanding the Issues Your Tenants Face
4. 4 Session 1Understanding the IssuesYour Tenants Face
5. 5 Three Classes of Drugs Stimulants (Uppers)
Depressants (Downers)
Psychedelics/Hallucinogens
6. 6 Uppers Cocaine / crack
Amphetamines
Over-the-counter stimulants
Nicotine
7. 7 Physical Effects of Uppers Constricted blood vessels
8. 8 Behavioral Effects of Uppers Confidence
Alertness
Euphoria
Irritability
Restlessness
9. 9 Downers Opiates/opioids
Sedative hypnotics
Alcohol
10. 10 Physical Effects of Downers Slowed respiration
Depressed heart rate
Decreased coordination
Sleepiness
Pain messagesblocked
11. 11 Behavioral Effects of Downers Diminished anxiety
Inability to concentrate
Euphoria
Sluggishness
12. 12 Psychedelics/Hallucinogens LSD
Marijuana
PCP
Ecstasy
Mushrooms
13. 13 Physical Effects of Psychedelics and Hallucinogens Increased heart rate, blood pressure, and body temperature
Dizziness
Dilated pupils
Sweating
Visual distortion
14. 14 Behavioral Effects of Psychedelics and Hallucinogens Impaired reasoning
Slow reaction time
Extremes of euphoria and panic/paranoia
Delusions of persecution
Feelings of grandeur
15. 15 Recognizing Behaviors Substance Use vs. Mental Health Issues
16. 16 The Cycle of Use
17. 17 Symptoms of Withdrawal Seizures
Sweating
Goose bumps
Vomiting
Diarrhea
Tremors
18. 18 Stages of Change
19. 19 Relapse A Natural Stagein a Recovery Process
20. 20 Signs of Relapse Arguing
Forgetfulness
Stress symptoms
Returning to old habits
21. 21 Relapse Triggers Lack of or loss of a support network
Troubled relationships
Social pressure
Negative life events
Positive life events
22. 22 Tenants Every tenant brings a history, a culture, and a set of expectations andbehaviors
23. 23 Drug and Alcohol Use Creates Its Own Community
24. 24 The Goal Keeping Tenants Housed
25. 25 Session 2The Housing Context
26. 26 Applicable Federal Laws and Regulations Equal Protection Clause
Fair Housing Act
Americans with Disabilities Act
Rehabilitation Act of 1973
Age Discrimination Act
HUD regulations (including One Strike)
Confidentiality laws
27. 27 Other Rules andRegulations to Consider Agency rules, policies, and procedures
28. 28 Your Role in Compliance Complying with the Fair Housing Act
Ensuring reasonable accommodation
Maintaining tenant confidentiality
29. 29 Resources - Housing Emergency shelters
Transitional housing
Residential treatment programs
Permanent housing
Population-specific housing
30. 30 Resources Internal Team
31. 31 Resources Service Providers
32. 32 Other Resources Family
Friends
Faith-based organizations
Neighbors
Library
Internet
33. 33 Qualities of an Effective Team Clearly defined goals
Clearly defined roles
Relevant skills
Clear communication
Personal accountability
Unity of approach
Trust of tenants and co-workers
Commitment to learning
Leadership
34. 34 Keep the Lines of Communication Open Community service providers
Off-site property management staff and landlords
On-site service staff and property management staff
35. 35 Session 3The Effective Tool Kit
36. 36 Goals of Engagement Care for immediate needs
Development of trust
Provision of services
Connection to social networks
Increased housing stability
37. 37 Engagement Strategies Set the stage
Initiate your engagement strategy
Sustain the relationship
Maintain momentum
38. 38 Tips on Engagement
39. 39 Employment as anEngagement Strategy
40. 40 Motivational Interviewing An Engagement Tool
41. 41 Five Principles of Motivational Interviewing Express empathy
42. 42 The Role of Community Creates a vested interest
Fosters self awareness
Develops self-esteem
Builds skills
43. 43 Building Community Welcome and orient new tenants
Encourage, support, and reinforce community norms
Offer group activities
Develop leadership qualities and peer support
44. 44 Understanding Assessment Identify drug-and non-drug-related risk behaviors
Prioritize service needs
45. 45 The Purpose of Assessment Determine what you need to know to help the tenantstay housed
Identify what you need to know to protect the stability of your other tenants
46. 46 Identify Stress Points Economic/financial issues
Health-related concerns
Loss of community/family
Parenting pressures
47. 47 Key Issues in Assessment Ability to meet basic needs
Environmental and behavioral triggers
Predatory behaviors
Interests
Stability
48. 48 Key Approaches in Assessment Be clear and calmabout your purpose
Dont fear being too intrusive
Avoid yes/no questions
Avoid being manipulated
Be consistent
Ask about past behaviors
49. 49 Service Planning Fundamentals Involve the tenant
Be realistic
Develop achievable goals
Have a Plan B
50. 50 Health and Safety Checks
51. 51 Conflict Resolution Ask questions and listen
Define the problem
Brainstorm solutions
Evaluate options
Use behavioral contracts
52. 52 Handling Crisis Situations Calm the tenant
Listen carefully
Maintain personal safety
Debrief
Receive training
Keep emergency numbers at hand
53. 53 Working with Tenantsat Risk of Eviction Mobilize your resources
Step up the intensity
Develop a behavioral plan with the tenant
Communicate withthe tenant
54. 54 Eviction as a Reality Understand local landlord-tenant laws
Follow legal procedures
Document behaviors
Be prepared to go to court
Learn to let go
55. 55 Session 4Separating the Personalfrom the Professional
56. 56 Professionalism Means: Self awareness
Understanding your role
Reliability and consistency
Knowledge of resources
Commitment to learning
Teamwork
Understanding cultural competency
57. 57 Boundaries Rules for Maintaininga Professional Relationship
58. 58 Warning Signs of Boundary Blur Seeking out tenant outside work
Anticipating appointments
Disclosing considerable detail about yourself
Taking responsibility for the tenants success
Accepting gifts
59. 59 Formal Policies vs.Informal Practice
60. 60 Appropriate Boundary Crossing Action directly relates to housing or clinical needs
Professional literature supports your action
Risk-benefit analysis supports your decision
61. 61 Tips for Self Care Clarify expectations
Have realistic expectations
Keep a sense of humor
Celebrate small successes
Roll with the punches
Set limits
Recognize strengths