1 / 41

TPC Cafe Committee Member Survey

TPC Cafe Committee Member Survey Description

tiburonpc
Download Presentation

TPC Cafe Committee Member Survey

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Who Took the Survey 375 respondents 88% of respondents use the Cafe (almost half use the Cafe either 3 times/mo or 5+ times/mo)

  2. Member Satisfaction Quality Price Premises

  3. Satisfaction: Quality of Food Bullet 1 Bullet 2 Bullet 3

  4. Satisfaction: Quality of Food

  5. Satisfaction: Quality of Service Bullet 1 Bullet 2 Bullet 3

  6. Satisfaction: Quality of Service

  7. Satisfaction: Quality of Beverages Bullet 1 Bullet 2 Bullet 3

  8. Satisfaction: Quality of Beverages

  9. Satisfaction: Price of Food Bullet 1 Bullet 2 Bullet 3

  10. Satisfaction: Price of Food

  11. Satisfaction: Price of Beverages Bullet 1 Bullet 2 Bullet 3

  12. Satisfaction: Price of Beverages

  13. Satisfaction: Price of Kids Menu Bullet 1 Bullet 2 Bullet 3

  14. Satisfaction: Price of Kids Menu

  15. Satisfaction: Price of Friday Night Buffet Bullet 1 Bullet 2 Bullet 3

  16. Satisfaction: Price of Friday Night Buffet

  17. Satisfaction: Premises Bullet 1 Bullet 2 Bullet 3

  18. Satisfaction: Premises

  19. Additions to Premises

  20. What Kind of Café do Members Want? Bullet 1 Bullet 2 Bullet 3

  21. Reasons for going to the Café

  22. Most Important Things for Café Most important: quality of food (87%) Second: price (51%), service (43%), diversity of food (34%), social activities (34%) Bottom: traditional Friday bbcues (7%), special events and buffets (5%) Not that important: Open 7/365 (18%)

  23. Just Hamburgers, Hot Dogs, Salads and Chix Strips?

  24. Higher Quality / Higher Price? Bullet 1 Bullet 2 Bullet 3

  25. Hamburgers: Higher Quality / Higher Price?

  26. Milkshakes: Higher Quality / Higher Price?

  27. Friday Night Buffets and Special Events Satisfaction with cost Do members care? Improvements Are Friday BBQs really important to members? More special events? Reservation system?

  28. Friday Night Buffets: Cost

  29. Indifference to Friday Night Buffets?

  30. Indifference to Friday Night Buffets?

  31. Indifference to Friday Night Buffets? Question 14 on improvements: 37.8% responded, "I am indifferent to Friday night buffets"

  32. Improvements to Friday Night Buffets

  33. Members Still Interested in Having Special Events

  34. Reservation System for Special Events

  35. Alcoholic Beverages Most order alcoholic drinks Members want a range of prices and options

  36. Alcoholic Beverages

  37. Other Items Relating to Café Grab-n-Go Additions to premises Food and beverage minimum

  38. Grab-n-Go

  39. Additions to Premises

  40. Food and Beverage Minimum

  41. Café Committee Recommendations Bullet 1 Bullet 2 Bullet 3

More Related