1 / 12

Management Information Systems Overview

Management Information Systems Overview. Dr. Robert Chi Chair and Professor, IS department Chief editor, Journal of Electronic Commerce Research. What is Information?. Data Facts Information Processed data Knowledge Analyzed, organized information Wisdom Learning, creation.

tiger-gonzales
Download Presentation

Management Information Systems Overview

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Management Information Systems Overview Dr. Robert Chi Chair and Professor, IS department Chief editor, Journal of Electronic Commerce Research

  2. What is Information? • Data • Facts • Information • Processed data • Knowledge • Analyzed, organized information • Wisdom • Learning, creation

  3. What is MIS? • Management : • Information : processed data • Systems: Input – process – output (feedback) • MIS components: HW, SW, People, Procedures, Databases

  4. How can MIS help you in your job? • Decision Making • Productivity • Team Work and communication • Business Operations and Strategic tools

  5. The Role of the Internet in Business • E-commerce • B2C, B2B, C2C, Mobile commerce • E-business: more general terms

  6. Using Information technologies as a strategic tool • Wal-Mart • Logistics, supply chain management • Southwest airlines • Online reservation, ticket-less • Fedex • Online tracking (e-shipping tools) • Dell • Mass customization, pull strategy

  7. The trend • From Hierarchical & centralized structure to networked & decentralized • CEO was the center of communication • Database now becomes the center • More coordination and communications than before • Specialization • Do fewer tasks and do them well • Design, Market, distribution, production • Methodology and franchises • Data sharing and reduction of middle management • Mergers • Need for communication

  8. Decentralization and small business • Temperate workers • Coordination and control, security • Internationalization (www.glreach.com/globstats) • Communication (Designed, made, and marketed in different countries) • Product design • Service Oriented • Customer service requires better information • Speed • In 2000, 25% jobs are in manufacturing, 75% service

  9. Reengineering • Beginning from scratch, identify goals along with the most efficient means of attaining those goals and create new process to meet those goals.

  10. What is the next in IT industry? • Creativity • Marketing research • System design • Execution (outsourced) • System development/coding • System maintenance • Operation

  11. Exercise • 1-2 students in a group • Discuss and prepare a one-page report in • What is the current information systems configuration in your company • What are the potential opportunities using IT as a strategic tool • What is the trend in your industry in terms of IT and other areas

  12. Case Study: Starbucks coffee • What is the competitive advantage of SB over McDonald's coffee • Customer segmentation? • What are the strategies? • Does stored value cards improves the business? • Does WiFi improves the business?

More Related