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The Information and Communication Technology Environment in Bulgaria

The Information and Communication Technology Environment in Bulgaria. G.Stoev@bcci.bg & Ecic@bcci.bg. Information and Communication Technologies, and particularly the Internet, are transforming all human activities dependent on information.

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The Information and Communication Technology Environment in Bulgaria

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  1. The Information and Communication Technology Environment in Bulgaria G.Stoev@bcci.bg & Ecic@bcci.bg

  2. Information and Communication Technologies, and particularly the Internet, are transforming all human activities dependent on information. • ICTs present new opportunities for individuals and communities • Media convergence - enables low-cost creation, access and distribution of information • Need for institutions in the public and non-profit sectors to seize the new opportunities presented by ICTs in order to be equal partners

  3. ICT are powerful tools for stimulating economic growth and social change. ICT can accommodate specific needs by offering a range of different tools. • Provide access to improved education and health in remote or inaccessible areas through distance learning, telemedicine, and interactive training • Improve services to citizens by providing on-line access to government/public services • Reduce business costs while opening access to new markets through electronic commerce, permitting more informed economic decisions • They enable groups working on common issues to benefit from each other's experiences and share best practices and to avoid bad ones

  4. Structural changes in the Bulgarian Society and the process of alignment to the European Union require development of flexible human resources that are able to adopt and renew permanently their management and personal capacities according to the new realities.

  5. A range of important features of the socio-economic life as a whole should be considered: • Massive information saturation, performed by plenty of electronic mediators and technologies • New qualitative requirements to the human resources, their skills, working style and motivation • Need of permanent self-developing and renewing – permanent training and retraining of the personnel

  6. In November 2001, Bulgarian Quality and Productivity Centre (BQPC) took part in a survey of the Bulgarian industry, ordered by the Ministry of Economy. • The survey covered a representative sample list of 850 companies. • The questionnaire included 58 questions covering all aspects of the activities of a standard company • 6 of the questions are asking for some information, on which we can judge about penetration of ICT in the activities of the Bulgarian companies.

  7. accounting (74.3 %) inventory control (42.3 % for raw material storage and 34.2 % for final products) production (5.3 %) project making (7.3 %). The analysis of the results of the survey shows that more than 91.7 % of Bulgarian companies are using computers. The most popular application of PC is for: All these are supporting activities and are not producing value added. So the effect on productivity in this case can be expected to come from reduction of time or stock, for which computerization can help.

  8. The results indicate that the processes of integration of old and new technologies in the Bulgarian industry have started. • 63.0 % of the surveyed companies have access to Internet • Along with the traditional ways for gathering market information 25.8 % of respondents are using the Internet for that purpose. • Again 24.3 % of the respondents are using Internet for gathering of information for new technologies and products

  9. Another aspect checked by the survey was human resource development. More than 37 % of the companies have carried over education of own personal in computer skills during the last 5 years. Personnel with good computer knowledge, makes possible for the companies to make full use of Internet and ICTs and rise in this way productivity.

  10. The employment in the ICT sector is growing more rapidly than in the rest of the economy. There is a need of highly skilled professionals • ICT Small/Micro Enterprises • ICT adoption in private and government enterprises • Teleworking & Self-employment • New lifestyle

  11. ICT Small/Micro Enterprises • Assemble hardware configuration • Sell PC components • Build local area networks • Develop software, web pages, design • Produce information-based outputs • Internet service provider • Wireless communications

  12. ICT adoption in private and government enterprises The enterprise growth requires: • Fast and reliable communications • Network decisions (LAN, wireless) • Web based decision, presentation, software • Need of IT skilled workers • Distant learning and learning on the job

  13. Teleworking & Self-employment New possibilities for flexible work: • For people who live at different or distant place than the enterprise who offers work • For people with disabilities • For pensioners and retired • For people who prefer to be self-employed

  14. New lifestyle – ICT clues everywhere • Internet • Web lifestyle • Credit or Debit cards, E-banking • E-pay systems –phone bills etc. • E-commerce

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