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Work Team Accountability. Tyler, Zach, Ophelia, and Robert Silva. Agenda. Definition of Accountability Importance Methods Team Roles. Accountability means…. …having the responsibility …having authority …accepting consequences. Why is this important?. Take responsibility for actions.
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Work Team Accountability Tyler, Zach, Ophelia, and Robert Silva
Agenda • Definition of Accountability • Importance • Methods • Team Roles
Accountability means… …having the responsibility …having authority …accepting consequences
Why is this important? • Take responsibility for actions
Individual vs. Team Team One person is blamed Create a weak link in company Heavy work load Personal success outweighs company goals Work as one unit Faults and workload diffused amongst team members Broader range of ideas Individual
Benefits • More accurate work • Increased responsibility • Efficient problem solving • Better decision making • Higher co-worker compatibility • Improved team morale
Hewlett-Packard • Success of the Medical Products Group owed to work team of 4 • Revitalized the health care business
How do you promote accountability? • Focus • Influence • Consequences
Focus • Clarify purpose of work team • Establishing team goals • Expectations explained • Consensus of solution • Tracking performance and records
Influence • Encourage group discussions • Everyone should participate in team discussions • Don’t count out ideas • All team members are treated equally
Consequences • Positive or negative • Helps clarify goal • Reward or punish whole group
Team Roles • Leader • Scribe • Timekeeper
Leader • Keep team focused • Build team morale • Motivation • Keeping balance between individual and team decisions • Recognize team accomplishments and failures
Scribe • Documenting team process • Report results of efforts
Timekeeper • Making sure everyone is on task • Managing time schedule • Making team aware of deadlines
Wrap-Up • Accountability=Responsibility • Benefits • Several ways to promote accountability • Team roles
Sources • http://www.teambuildinginc.com/article_team_accountability.htm • http://www.goer.state.ny.us/Training_Development/Online_Learning/FTMS/200s1.html • Katzenbach, Jon R., and Douglas K. Smith. "The Discipine of Teams." Harvard Business Review (1993): 1-2. Web. 23 Sept. 2010.