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ICT Solutions for Knowledge Management. Diego Rumiany United Nations Statistics Division. Outline. KM Initiative objectives ICT & KM ICT Applications features Content Management Applications (OCHA’s ReliefWeb) Document Management Applications (The Development Gateway)
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ICT Solutions for Knowledge Management Diego Rumiany United Nations Statistics Division
Outline • KM Initiative objectives • ICT & KM • ICT Applications features • Content Management Applications(OCHA’s ReliefWeb) • Document Management Applications(The Development Gateway) • Collaboration Management Applications(INSTRAW’s Gender Training Wiki)
KM Initiatives objectives • Transfer Tacit Knowledge into Explicit Knowledge • Create collaborative environments to enhance knowledge capture and sharing • Standardize the way knowledge is stored and distributed
Why ICT? • ICT may provide a standard protocol for how knowledge is stored and distributed • Access to ICT engages participants into knowledge sharing • ICT push organizations to transfer tacit knowledge into explicit knowledge
ICT Applications • Content Management Applications (i.e. Portals) • Collaboration Management Applications • Document Management Applications
ICT : Content Management Applications • Software for organizing and facilitating the creation of content • Often a web application used for creating and maintaining websites and web content • Content might be news, published documents, training materials, conferences follow-up, events, etc.
ICT : Content Management Applications ReliefWeb : http://www.reliefweb.int
ICT : Document Management Applications • Used to track and store electronic documents and media. • Also provides storage, versioning, metadata, security, indexing and retrieval capabilities. • It might be a subset of a Content Management Application
ICT : Document Management Applications Development Gateway : http://www.developmentgateway.org
ICT : Document Management Applications Development Gateway : http://www.developmentgateway.org
ICT : Collaboration Management Applications • Any application that allows participants to work together • Some elements: • Jointly usable information databases • Joint information processing • Collaboration workflows • Integration of information from other applications
ICT : Collaboration Management Applications INSTRAW’s Gender Training Wiki : http://www.un-instraw.org/wiki/training