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Prism Hospitality Safety Improvement Program

Explore key safety concepts, industry statistics, and major loss sources in the hospitality sector. Discover the impact of injuries on productivity and costs, and learn to identify hazards for continuous safety enhancement. Enhance safety through employee training, audits, incident investigations, and safety committee involvement.

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Prism Hospitality Safety Improvement Program

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  1. Prism Hospitality Continuous Safety Improvement

  2. Our Objectives

  3. Prism Hospitality Key Industry Statistics & Major Loss Sources – WC, GL, Auto

  4. Hospitality Industry Overview Source: Smith Travel Research/D.K. Shifflet & Associates Ltd

  5. 2013 BLS Injury and Illness Data

  6. “Top 5” Frequency WC Claims - SIC 7011 (1/1/2011 – 7/31/2014)– Hospitality Industry

  7. “Top 5” Severity WC Claims - SIC 7011 (1/1/2011 – 7/31/2014) – Hospitality Industry

  8. “Top 5” Frequency GL Claims - SIC 7011 (1/1/2011 – 7/31/2014) – Hospitality Industry

  9. “Top 5” Severity GL Claims - SIC 7011 (1/1/2011 – 7/31/2014) – Hospitality Industry

  10. “Top 5” Frequency Auto Claims - SIC 7011 (1/1/2011 – 7/31/2014)– Hospitality Industry

  11. “Top 5” Severity Auto Claims - SIC 7011 (1/1/2011 – 7/31/2014) – Hospitality Industry

  12. Workers’ Compensation 11-01-2013/2014

  13. Workers’ Compensation 11-01-2013/2014

  14. Workers’ Compensation 11-01-2013/2014

  15. Workers’ Compensation 11-01-2013/2014

  16. General Liability 11-01-2013/2014

  17. General Liability 11-01-2013/2014

  18. General Liability 11-01-2013/2014

  19. Auto 11-01-2013/2014

  20. Auto 11-01-2013/2014

  21. Auto 11-01-2013/2014

  22. Quantifying the Cost of an Injury: The Iceberg Principle Direct Costs Medical & WC Claim Costs Hidden Costs of Accidents Indirect Costs Loss of staff efficiency Production time lost by injured worker Lost time by co-workers Lost time by supervisor investigation Cost of hiring/training new worker Cost of decreased output by new worker Damaged product and equipment

  23. Calculating the Impact of Hospitality Employee Injuries How many hotel rooms need to be sold to generate the “profits” to pay for the average “Hospitality” employee injury?

  24. A Quick Exercise

  25. Answer: 640 Rooms The Final Answer How many hotel rooms need to be sold to generate the “profits” to pay for the average “Hospitality” employee injury in 2012?

  26. Prism Hospitality Key Safety Program Concepts

  27. Key Program Elements

  28. GM Responsibilities

  29. Employee Responsibilities • Work safely • Report hazards • Report injuries in a timely manner • Participate in “accident interview” • Understand benefits of transitional duty • Continue medical care after returning to work

  30. HR or Safety Management Must Ensure These Occur (Minimal) • Detailed safety audits • Accident investigations • Safety Committee meetings • Safety training

  31. Training

  32. Comprehensive Safety Audits

  33. Safety Inspections & Safety Audits (Example)

  34. Incident Investigations

  35. Why Bother with a Safety Committee? • Extra eyes and ears for management • Demonstrate care and concern for employees • Promote safe work environment • Reduce employee / guest accidents • Regulatory requirement in many jurisdictions

  36. Purpose

  37. Committee Membership • Represent all levels of employees and all major departments • Even mix of managers and line employees • Each member should have a back-up representative • Productive members can serve for prolonged periods • But encourage new participants

  38. Safety Committee’s Role • Conduct safety audits • Observe • Provide positive feedback and coach employees • Reduce risk and or loss trends by solving problems

  39. Problem Solving Model - Safety Committees • Identify the problem • Determine “why” the problem occurs • Identify solutions to the “why” • Assign, implement and measure control(s)

  40. Prism Hospitality Hazard Identification

  41. So What Should You Look For? • Let’s take a tour of an imaginary property

  42. What Risks Do You See?

  43. What Risk Do You See?

  44. What Risk Do You See?

  45. What Risk Do You See?

  46. Where Is The Risk?

  47. Where Is The Risk?

  48. Where Is The Risk?

  49. Where Is The Risk?

  50. What’s Causing Your Trip Accidents?

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