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Unit Introduction and Overview

Learn about the purpose, benefits, requirements, and process of developing a Corrective Action Plan (CAP) for COOP programs. Explore important planning considerations and steps for managing a CAP.

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Unit Introduction and Overview

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  1. Unit Introduction and Overview Unit objectives: • The purpose of a CAP • How a CAP benefits and supports a COOP program • The requirements for corrective action • The corrective action process • Important planning considerations for a CAP

  2. Why should you develop a CAP? The Purpose of Developing a CAP

  3. The Purpose of Developing a CAP • A CAP will ensure that: • Valid corrective actions are addressed. • Expertise is available. • Corrective action activities are managed and monitored. • Valid corrective actions are implemented. • The COOP program continues to evolve.

  4. What are some benefits of developing a CAP? The Benefits of Developing a CAP

  5. The Benefits of Developing a CAP • A CAP: • Promotes continuous COOP program improvement. • Stimulates planning to avoid failure during an actual event. • Delineates clear lines of communication. • Encourages open dialog.

  6. What are the sources of requirements for corrective action in your COOP program? Requirements for Corrective Action

  7. After-Action Feedback Program COOP TT&E Events Corrective Action Program Refine/Redesign COOP Program Requirements for Corrective Action

  8. Steps in the CAP Process • Identify the requirements for corrective action. • Determine priority of requirements. • Assign responsibility for resolution. • Develop proposed corrective actions. • Validate proposed corrective actions. • Implement validated corrective actions into the COOP process.

  9. Planning Considerations for CAP • Getting started: • Develop something that works. • Identify the functional areas of the program. • Identify experts in those functional areas. Make them part of your team. • Solicit support from senior leaders. • Prioritize/Identify/Acquire resources. • Establish acceptance criteria.

  10. Planning Considerations for a CAP • Implementation: • Explain CAP to those whose help you need. • Develop/distribute a concept document. • Explain responsibilities.

  11. Planning Considerations for a CAP • Managing a CAP: • Check on progress and revise the plan as necessary. • Monitor successes. • Conduct periodic assessments. • Keep records.

  12. Activity: Corrective Action Planning • Work in your table group to complete this exercise. • Read the scenario and answer the questions that follow. You will have 10 minutes to complete this activity.

  13. Summary and Transition • This unit covered: • Corrective action planning • Next unit: • Operating In a COOP Environment (Unit 13)

  14. Summary and Transition • Questions?

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