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Aftercare Support System

Aftercare Support System. Design of ER of the Future Sana Khan Girish Venkatesh Vijay Ramnath Jayaraman. Problem Statement. Patients leave the Hospital without comprehension of discharge diagnosis which commonly results in Patients not adhering to medical advice Ineffective follow-ups.

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Aftercare Support System

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  1. Aftercare Support System Design of ER of the Future Sana Khan Girish Venkatesh Vijay Ramnath Jayaraman SK, GV, VJ

  2. Problem Statement • Patients leave the Hospital without comprehension of discharge diagnosis which commonly results in • Patients not adhering to medical advice • Ineffective follow-ups SK, GV, VJ

  3. Our Product Idea • Interactive Discharge table/kiosk (like a Microsoft Surface) • Designed to address all the core issues with discharge in addition to: • Patients provided with info about his/her health (audio/visual) • Given the follow-up options (mobile phone/email alerts) • Providers can add-on notes, have the normal functionality of an EMR • Adjustable for all the patients with different acuity levels SK, GV, VJ

  4. Product Hardware Design • Best/Expensive option – Buy a Microsoft surface computer and worry only about the Software Design. • Pros: multi-touch process (doctor/patient) • Cons: no flexible design • Viable Solution – Simulate a Surface computer(computer projector + touch screen) • Pros: Cheap, can build a flexible design • Cons: No multi-touch • Hardware/Software support for mobile alerts (text, audio & visual) • Wheels, adjustable (height and angle) • Audio/Video recording/support • Internet connectivity SK, GV, VJ

  5. Interface Design

  6. Features & Working • Table top has doctor and patient logins. • Main difference • Patient login disallows access to records of other patients. • Table top main menu • Patient • ER Care • Post ER Care • Alerts

  7. Interface Design • Login screen • Login type(doctor/patient) • Username • Password • Patient • Doctor login, is able to search for patient using patient last name and ID(TBD). • Patient login, can only view his/her medical details • ER Care • Previous ER discharge history • CT’s & X-rays from earlier visits • Current discharge form • Link to anatomy atlas • Post ER Care • Earlier prescription schedule • Dietary restrictions • Follow-up information • Alerts • Enabling/Disabling medicine reminders • Enabling /Disabling follow-up reminders (Clicking a discharge form, follow-up information, anatomy or CT images opens them in a new window on top of the main window.)

  8. Tying it down to our problem statement Anatomy Atlas Alerts Design Decisions Hardware Table on wheels Stylus Interface Interaction style Access Ease of use and Deployment Building on top of existing practices Review

  9. Visit to Emory ER Witness the actual discharge procedure Documentation of discharge instructions Micro level designs and features Implement and Test iteratively What next? SK, GV, VJ

  10. Thank you!! Questions & Suggestions?? SK, GV, VJ

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