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APICS Providence CBAR overview

APICS Providence CBAR overview. 11/4/2012 Prepared by: Peter Schroff. Customer Expectation / Marketing - Overview – Formal marketing plan documented and implemented? Analysis of company needs? Company coordinator program (for pdm’s and education) Communications Overview –

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APICS Providence CBAR overview

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  1. APICS Providence CBAR overview 11/4/2012 Prepared by: Peter Schroff

  2. Customer Expectation / Marketing • - Overview – • Formal marketing plan documented and implemented? • Analysis of company needs? • Company coordinator program (for pdm’s and education) • Communications • Overview – • frequency and medium used to communicate APICS offerings to perspectives and companies • PDM’s • Overview – • Evaluation of speakers • Member, attendee feedback • Publishing and promotion of PDM’s

  3. Education • - Overview – • Chapter instructor profiles (certification level etc..) • Instructor recognition • % of chapter members that hold certifications • # of educational offerings • Partnership/External Support • - Overview – • # of BOD members attending district type events • Contributions to district • Member publishing any industry specific writing • Financial Responsibility • - Overview - • Managed budget? • Performance vs. Actual

  4. Membership • - Overview – • # of members beginning and end of FY • Membership growth or decline rate • General membership statistics…… • Chapter Management • - Overview - • Performance vs. strategic plan for year • Metrics of success (CBAR….duh) • Transition plan adherence • Students, Student Chapters / Educational Organizations • - Overview - • Chapter involvement with a student organization • Jeff / Mark’s involvement with JWU and Bryant…..

  5. Narrative & Innovations • - Overview – • President’s narrative • Chapter performance • Internal external factors • Scope or timeline narrative covers • Ways chapter has improved service to its customers

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