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Large-scale integration of various disciplines in Advertising: New Model of Integrated Marketing Communications or Blast from the Past?. James May Chief Strategy Officer ADV Marketing Communications Group. How much does advertising cost?.
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Large-scale integration of • various disciplines in Advertising: • New Model of Integrated Marketing Communications or Blast from the Past? James May Chief Strategy Officer ADV Marketing Communications Group
“Advertising is the price you pay for an unremarkable idea” Jeff Bezos, Founder of Amazon.com (14th most valuable Brand in the World - $37.6B – Source: Millward Brown)
A recent history of Communications Planning • Full Service Agencies • Media • Independents ? • Integrated Communications • Digital Specialists
No. • Digital is not simply • just another medium
The old way of doing things…Storytelling Talking at Consumers
The new order…Create Useful Consumer Platforms Talking with Consumers
Communication in the past… • Interruption • Single Message • One way
…and now • Interruption • Interaction • Single Message • Multiple Messages • One way • Many 2 Many
The 80/20 Rule reverses… We used to spend 80% on distribution (Media) and 20% on content (Production) We will now spend 80% on the content (Platforms) and 20% on distribution (to drive traffic)
A Digital Strategy can transform a brand Meets Unrecognized Needs (Transformation) Create Evangelism Create Loyalty Meets Desires (Success) Create Satisfaction Meets Expectations (Survival)
An i-pod, with its consumer interface, i-tunes and so on meets desires (and creates loyalty)…
Consumers are taking control of the traditional Brand/Marketing Mix… • Product • Price • Place • Promotion
…and demanding more, much more • Product • Personalisation • Price • Place • Promotion
Price is a given but consumers now also demand performance • Product • Personalisation • Price • Performance • Place • Promotion
A shift in Brand Equity…. • Brand ≠ what it says
A shift in Brand Equity…. • Brand ≠ what it says • Brand = what it does • Value + Content it delivers • x • What people say about it
It’s no longer simply about the place a Brand is sold… • Product • Personalisation • Price • Performance • Place • Position • Promotion
…and finally people want to get involved • Product • Personalisation • Price • Performance • Place • Position • Promotion • Participation
750,000 people installed Lipton tea plants and made 50,000,000 packs of tea
Not a ‘Blast from the Past’ but a New Model… • Owned • Earned • Paid Equities a Brand has, both Virtual and Real-world Actions taken by the Brand to get itself talked about Investment made in Content and paid-for Media
James May Chief Strategy Officer ADV Marketing Communications Group