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Reference Overview:. History and Organization. History of Reference. Original purpose of libraries: Collect, organize, and preserve. Early researchers relied on private or subscription collections Libraries development reflect changes in education and culture Early academic libraries:
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Reference Overview: History and Organization
History of Reference • Original purpose of libraries: • Collect, organize, and preserve. • Early researchers relied on private or subscription collections • Libraries development reflect changes in education and culture • Early academic libraries: • Closed stacks • Limited hours • Little assistance
History of Reference • Development of reference • Late 19th to early 20th century • Reflected changing curricula, shift to research universities • More support for patrons • Public Libraries • Educate the citizenry • Samuel Green, 1876 paper • Need to guide reading selections
History of Reference • Assistance with access • Assistance with research • Reader’s advisory • Instruction • Balance of user needs and user desires • Physical and virtual space • Who decides? • Future of reference?
Organization of Reference Service Models
Reference Services • Mediated Services • Proactive Services • Question answering (ready reference, bibliographic verification, research) • Reader’s Advisory • Instruction • Research assistance • Selective dissemination of information • Referral
Service Models • Service Models: • Traditional • Centralized • Combined service points • Information commons • Decentralized • Tiered service • Roving reference • Digital/ Virtual/ Remote