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Greater than the sum of the parts: using the AUA’s CPD Framework for team development

Greater than the sum of the parts: using the AUA’s CPD Framework for team development. SDF Spring Conference Manchester 19 April 2012. Jan Shine AUA CPD Consultant. Objectives. Delegates will have an opportunity to:

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Greater than the sum of the parts: using the AUA’s CPD Framework for team development

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  1. Greater than the sum of the parts:using the AUA’s CPD Frameworkfor team development SDF Spring Conference Manchester 19 April 2012 Jan Shine AUA CPD Consultant

  2. Objectives • Delegates will have an opportunity to: • learn more about the AUA’s professional behaviours framework and how it may be applied • gain greater insight into how the framework can be used at team level • consider how teams of professional services staff in their own institution could benefit from the framework

  3. Developing the professional behaviours National Occupational Standards consultation with HEIs 78 represented consultation with HE professional bodies 7 represented existing frameworks AUA Codeof Professional Standards workshops and focus groups 96 members of administrative staff promoting excellence in HE management

  4. Features of the professional behaviours The basis for a common national approach which builds on existing good practice Behaviour patterns that exemplify the AUA’s professional values Universal across all professional services roles Strengths as important as areas for development Flexible - HEIs may develop further promoting excellence in HE management

  5. An example of adapting the framework at team level Achieving results Delivering excellent service Managing self and personal skills • Institutional priorities • Clear direction and inspiration from leaders • Better teamwork and inter- departmental communication • Excellent customer service with a 'can-do' attitude • Fairness, equality, respect and well-being for all  Innovation, cost saving and income generation – everybody's responsibility Finding innovative solutions Working with people Working flexibly Developing self and others Working with Vision Using resources effectively

  6. Overview of implementation project Cohort 1 2010-11 : 22 projects Cohort 2 2011-12 : 27 projects Cohort 3 2012-13 CPD Network community of practice Dedicated consultancy support Action learning sets Peer mentoring

  7. How the framework fits with other information about a role CPDFRAMEWORK JOBDESCRIPTION PERSON SPECIFICATION Role-specific skills and knowledge required to do the job The tasks that need to be done and overall purpose of role How the job needs to be done and the behaviours that underpin effective performance COMPREHENSIVE PICTURE OF THE EXPECTATIONS OF EFFECTIVE PERFORMANCE IN THE ROLE

  8. Some ways that the professional behaviours can be used Team • Team strengths & CPD needs • Recruitment and selection • Induction • Appraisal • Mapping/designing learning and development provision • Organisational development • Succession planning • Self assessment • Identify CPD needs • Career planning • Applying for roles • Feedback Institutional strategy Self Institution

  9. Self-assessment wheel activity How confident do I feel now? How confident would I like to be? Where does the University need/want me to be? Centre = 0Outer edge = 10

  10. Excel tool to create a team profile

  11. Example of a team activity to create a team profile • Discuss the individual and average self-assessment scores across the team and share issues/learning points that arise • Consider and discuss what this reveals about the team’s strengths, aspirations and areas for development • Discuss the surprises, anomalies and set objectives for maximising strengths and meeting development needs So what for your team?

  12. Ranking the behaviours within a function/team 7 1 1 3 6 7 4 9 4

  13. Ranking the behaviours read the descriptors for the nine behaviourial groups discuss which are most important for a staff development team put them in order of importance: 1 = most important 9 = least important

  14. Mapping a team’sfunction Provide annual programme of staff learning and development Provide timely interventions and consultancy support Support university change management initiatives Learn from and integrate good practice from other sector bodies

  15. Mapping a role to create development opportunities Deliver bespoke activity Would like to develop facilitation skills Sue Liaise with, brief and monitor performance of external trainers Identify opportunities to incorporate e-learning Currently do basic finance processing – interested in learning budgeting Aman Interested in on-line module development Fred Manage open programme budget

  16. Project Team’s reflections on learning so far Unique way for colleagues to look at their development Increased sense of professional identity and worth Highly adaptable framework Complements and can be integrated with other frameworks Common language fosters partnership working

  17. Group discussion Share your thoughts about possible applications of the CPD framework in your own institutions

  18. Where to find out more …… http://cpdframework.aua.ac.uk

  19. Thank you for your time

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