Organization SESW 108: Program Development and Management

1. OrganizationSESW 108: Program Development and Management Dr. KaziAbdurRouf Instructor Settlement Services Worker Certificate Social Service Worker Part-Time Diploma Program School of Social and Community Services Humber College Institute of Technology and Advanced Learning Building C, Lakeshore Campus, Toronto Tuesday, October 30, 2012 6:30 - 9:30 PM (9th class lesion)

2. Organization, Work Breakdown Structure Project type structures Functional Project Organization Matrix Project Organization Mixed Organization Structure Major sources of Conflict during Various Stages of Project Cycle Organizational Culture

3. President Project type structures PM Marketing Manufacture R&D Marketing Manufacturing R&D Finance Personnel Manager, Project A Pure Project Organization: It is like football stadium or a shopping mall. Structure of the pure Project Marketing Manufacturing R&D Finance Personnel Project Manager B

4. Functional Project Organization Functional project has immediate, direct, and complete contact with the important department and has in-depth access Such projects do not have the high personnel costs associated with pure projects Easily assign people to the project on a part-time basis. Projects are not removed from the parent organization Problems: Communications across functional department boundaries are rarely as simple as most firms think they are. Besets functionally organized projects. The project is rarely a high –priority in the life of the division. Structure President Marketing R&D Personnel Finance

5. Matrix Project Organization President The below matrix organization figure illustrates two distinct levels of responsibility in the matrix organization: Normal functional hierarchy that runs vertically departments such as marketing, finance, personnel and services There are horizontal structures, the projects that overly the functional departments and have access to the functional department’s competence. Matrix Organization Structure PM Services Marketing Finance R&D Personnel PM1 PM2 PM3

6. Mixed Organization Structure President Functional, matrix and pure projects exist side by side in some organizations. In reality, they are never as neatly defined as they appear in the figures. Usually mixed organizational structures and functions happened in practice. Mixed organization structure can be called hybridization: duplication, overlapping authority and increased friction between project and functional management. Mixed Organization Structure PM Finance Logistics Personnel

7. Major sources of Conflict during Various Stages of Project Cycle

9. Organizational Culture Organizational attitudes, mind-sets, customary practices and opinions within the organization Mission and vision of the organization Senior management corporate decisions. Projects can influence these features. Example: risk-taking, responding to opinions, services diversifications. Taxation policy is very important for the not-for-policy organizations.

10. Main components of Work Breakdown Structure (WBS) Structure Methods of sub0division Numbering or coding system Level of detail Number of WBS levels Roll-up Integrating the WBS/OBS to assign responsibility Source: Rory Burke (1999). Project Management: Planning and control techniques. Chapter 22. Toronto: Willey.

11. AGM Meeting and Dinner Party AGM Meeting Coordinator Dinner Party Coordinator Work Breakdown Structure Catering contact Foods Finance Agenda Mailing lists Invitations/Venue

12. Chairperson & Board of Directors Company Secretary XXX Organizational Structure CEO Vice president (Finance-GM) Vice-president Program-GM Vice-president Marketing -GM Lawyer Project Manager Settlement worker Monitoring Community worker Secretary Logistic