Backup & Archiving Call Program NetBackup, Backup Exec, Enterprise Vault

1. Backup & Archiving Call Program NetBackup, Backup Exec, Enterprise Vault Carol Siebenmorgen & Chris Arnwine November 18, 2008

2. Call Program Overview • Goal: • Retain current BE & NBU customers by educating them on the newest versions and encouraging them to upgrade - and/or upsell to additional products - to ensure they do not make a move to CommVault.

3. Scenarios & Objectives • NBU customers on older version: • upsell to NBU 6.5 • and/or  upsell to PD or VBR • and/or upsell to Enterprise Vault • BE customers on older version: • upsell to BE 12.5 • and/or upsell to BESR • and/or upsell to Enterprise Vault • NON- backup customers: • Sell them on BE or NBU • and/or EV

4. Call Program Details • Timing: • Call Blitz Day Kick Off: Tuesday, Nov. 18 • Program/Contest end date: Jan 2, 2009 • Focus: • Backup & Archiving solutions (BE, NBU, EV) • Highlighting our strengths over the competition (i.e. CommVault) • Target Audience: • upper mid-market and lower enterprise (750 – 5000) • existing customers who are not on current version

5. Tools & Resources • Internal resource page:http://go.symantec.com/callblitz • Call Blitz Tool Kit • Call Discussion Matrix • SFDC “How to” • Resources to help you be successful! • External resource page: http://go.symantec.com/backupandarchiving • Resources to send to your customers

6. Call Blitz Targets and Data Sources 1) Backup Exec Customers • BE Customers that have yet to upgrade to version 12.x 2) Competitive & White Space Prospects • Prospects that have not purchased a Symantec backup product(non-Backup Exec or NetBackup customers) 3) Pre-Qualified Opportunities • Pre-qualified BE, NBU, and Enterprise Vault Opportunities from recent leads (events, webcasts, trialware, and telemarketing activities) • Opportunities were pre-qualified by the Marketing Lead Qualification team and will be routed directly to Sales Rep in SFDC (alerts via email) 4) NetBackup Customers • TBD (Post Call Blitz Day to Support Call Efforts thru the End of the Qtr) • NBU Customers that have yet to upgrade to version 6.5 6

7. Opportunity and Reward Tracking • Opportunities Eligible for Program Rewards must: • Be created in SFDC between Nov 18, 2008 – Jan 2, 2009 • Include Backup Exec, NetBackup, or Enterprise Vault Products • Include one of the following codes in the SFDC Promotion field: • Enterprise Reps = CBAE • Midmarket Reps = CBAM • SLED Reps = CBAS

8. The Day’s Schedule • 8:30am: Breakfast • 9:00 – 9:45: JWT’s All-hands call • 9:45am – 10:45am:  Program & Product Overview • 11:00am: Hit the phones!! • 12:00pm: First hourly prize drawing & LUNCH • 2:00pm: Second hourly prize drawing • 3:00pm: Third hourly prize drawing (2 prizes) • 3:30pm: Gather and award End-of-day Prizes.

9. Metrics & Prizes • Three Contest Groups • Enterprise, Mid-Market, SLED • For everyone for participating • Flashlights, Frisbees, Notebooks • “Firsts” – Starbucks!! • First BE upgrade opportunity of the day • First NBU upgrade opportunity • First EV up-sell opportunity • First new BE opportunity • First new NBU opportunity

10. Metrics & Prizes (con’t) • Hourly Drawings! • Most # of Opportunities (for that hour)! • Data Protection Robot! • Top Performer – End of Day • Most # of Identified Opportunities (total) • Cannon Digital Camera!

11. End Of Quarter GRAND PRIZES! • Awarded at Quarter End (Dec 31) • Highest total value ($ amount) in opportunities • One Grand Prize for each group • Enterprise • Mid-Market • SLED 42” FLAT SCREEN TV!!* *If this exact make and model is not available at time prizes are dispersed, a comparable make and model will be awarded.

12. QUESTIONS? & QUESTIONS ANSWERS