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Online Booking Systems A Level Applied ICT. D Royall. What is online booking?. Businesses need a method of allocating their resources in the future – to their customers This is what we mean by ONLINE booking. Examples are:. Flights Hotel bookings Theatre Tickets Concerts Sporting events
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What is online booking? Businesses need a method of allocating their resources in the future – to their customers This is what we mean by ONLINE booking
Examples are: • Flights • Hotel bookings • Theatre Tickets • Concerts • Sporting events • Doctors’ appointments • Booking a class – e.g. Gym Class or Training Course
Characteristics of Appointment Booking System • Choose date, time and length of appointment • Book the appointment • View available times • Change bookings already made • Cancel bookings
Characteristics of Appointment Ticketing System Customers or booking staff can • Select an event • Choose a date • Check availability • Book multiple seats or places • Choose a seat or place • Cancel and change tickets • Issue a ticket (e-ticket) • Track an event – such as a flight from an airport • Issue confirmation emails • Pay for the seat/event • Confirm and verify purchase
Tasks Work on the tasks set at: http://www.davidroyall.com/as/effects/online_booking_systems.htm