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Branding Your College: New Visual Identity Marcie Dishman Central Carolina Community College PRIMA Conference 2013. What is a Brand?.
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Branding Your College: New Visual Identity Marcie Dishman Central Carolina Community College PRIMA Conference 2013
What is a Brand? • A brand is a perception or emotion maintained by a buyer or prospective customer, describing the experience related to doing business with an organization or consuming its products and services. • Brands are defined by individuals. • Is there emotion for your college?
4-Step Brand Process • Discover your brand – How does the college view itself? – What makes your college unique? – How do others view your college? • Develop your brand – Brand attributes – Identify target audiences
4-Step Brand Process • Communicate your brand – Create a plan • Maintain your brand – Consistency – Gather feedback – Assessment at regular intervals
Visual Identity: Central Carolina Community College • Created in late 1980s • Outdated design • Elementary elements • Triangles understood by internal audiences • Limited application on materials • Resistance to change
Transition to New Logo • Transition to 50th anniversary logo • Phase out old logo during anniversary year • Unveil new college logo at 50th finale event • Transition period allowed for more support and build up of new logo
Process Pathway: success, progress, challenges, and setbacks
1. Preparation and Planning • Planning meetings • Develop a project roadmap and key benchmarks (allow for flexibility and changes) • Establish goals and objectives • Decide on internal or external
Goals and Objectives Create a new logo that: • Motivates and excites audiences • Represents brand attributes (fresh, optimistic, and empowering) • Positions for future growth
Internal or External? Internal Pros: familiar with college and expectations for project Cons: time; may lack credibility External Pros: provides an outside perspective; completion time Cons: cost; lack of knowledge about the college; may limit designs/revisions CCCC selected an external company to begin the process and then completed internally (combination approach)
Next Steps • Internal: development of project timeline • External: RFP process, evaluation, selection
2. Messaging and Design Audits • Review the college’s existing messages • Review design landscape of college and other institutions
Messaging Audit • Mission Central Carolina Community College serves as a catalyst for personal, community, and economic development by empowering people through education and training. • Vision Central Carolina Community College is the leading forcefor educational opportunities, economic progress, and cultural enrichment in the communities it serves.
Messaging Audit • Values – Community – Diversity – Excellence – Innovation – Integrity – Student-Centered – Sustainability
3. Involve Stakeholders • One-on-one interviews with key administration and staff • Insight is valuable in articulating key focus areas, personality, and creative expression
3. Involve Stakeholders • Logo input sessions • Brand development exercise – development of brand personality (fresh, open, optimistic, progressive, innovation, dynamic, empowering)
4. Logo Exploration • Strategically sound (meets goals) • Flexible (size, color, and usage) • Appropriate (right for institution) • Advance brand • Durable (core design that can grow)
4. Logo Exploration • Simplicity • Emphasis on “Central Carolina” • Color • Design, design, design!
4. Logo Exploration Logo Assessment
4. Logo Exploration Logo Assessment
5. Build Internal Support • Logo committee: involve all areas of college • Logo input sessions • Design surveys: students, community, faculty/staff • Brand development: faculty/staff, advisory boards • Transition to change • Connect to college mission, vision, and values
6. Bring to Life Through Design • Versatility • Horizontal/vertical options • Customized logos • Color options • Logo translates onto applications at all sizes
Implementation • Implementation process takes years • Make files accessible on Intranet • Branding style guide
Stationery • Business Cards
Final Thoughts • Differentiate: Be different. People notice what is different.
Final Thoughts • Collaborate • Innovate • Merge creativity and strategy (creativity is right-brained, strategy is left-brained) • Validate: bring audiences into the process • Cultivate: be willing to change