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Governing in the Cloud An update on new service models

Governing in the Cloud An update on new service models. Government Technology Bay Area Technology Forum November 5, 2009. Presented By: Eri c Ludwig Solution Specialist CDW-G. Presented By: Jon Fullinwider Director, Local Government Citrix Systems, Inc.

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Governing in the Cloud An update on new service models

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  1. Governing in the CloudAn update on new service models Government Technology Bay Area Technology Forum November 5, 2009 Presented By: Eric Ludwig Solution Specialist CDW-G Presented By: Jon Fullinwider Director, Local Government Citrix Systems, Inc.

  2. Themes for Today’s Discussion Jon Fullinwider, Citrix Systems • Time for a reality check? • Cloud Computing – What is it? • Will Government Adopt the Cloud? • Management and Governance in the Cloud? • Cloud Considerations • Criteria for Cloud Deployment • Architecture and Applications Eric Ludwig, CDW-G

  3. Time for a Reality Check? WWC World Wide Computer Cloud Services WWW World Wide Web Internet Before the Web

  4. What is Cloud Computing Utility On-demand World Wide Computer

  5. Private vs. Public Cloud County/City Controlled Environment Public Internet domain services Private

  6. Cloud Services Software as a Service (SaaS) Infrastructure as a Service (IaaS) Platform as a Service (PaaS)

  7. The Cloud is Simple! Shared data center in the Cloud Used correctly it can save money and improve service Allows IT to focus on service delivery and not on the management of technology IP Address & Infrastructure • Amazon • Google • Salesforce.com • Email • ERP • HR • Financial • Collaboration • Social Networking • etc. User Interface Browser!

  8. Some Questions What types of services are available via the Cloud model? How do vendors charge for Cloud services? What types of applications can run in the Cloud? Can you move from Cloud to another? What are the issues with Software licensing in the Cloud? SLA’s in the Cloud, can you enforce them? What about contractual damage and liability clauses? How do I manage in the Cloud? What is a Public Private Partnership?

  9. Cloud Computing The risks, rewards and concepts of “the cloud.” Eric Ludwig 847-932-6046 Eric.Ludwig@cdw.com

  10. Considerations • What is cloud computing? • Ambiguity? • Do it yourself? • Outsource?

  11. Criteria for Cloud Deployment Physical Management/Control Elasticity/Scale Security

  12. Physical • Location • Redundancy • Power • Cooling • Bandwidth • Conditioning • Controls • Audit • SAS • PCI/government audits

  13. Management Control • Physical or Logical? • Logical • GUI • Flexibility • Visibility • Availability • Physical • Flexibility • Change management • Service Management

  14. Elasticity/Scale • Infrastructure redundancy • Rapid Deployment/implementation • New application or announcements • Rapid Expansion and Decline • New online application • Property tax payment • Vehicle Registration

  15. Security • Physical Security • Location • Facility control and compliance • Redundant Systems (i.e. 2+factor authentication) • Logical Security • Firewalls • Intrusion detection and prevention • Access to “Cloud” servers • Auditable results (compliance)

  16. Architecture and Applications

  17. System - Cloud Computing KeyBenefits • Limited Capital Expenditure • O/S Independent • Little or no rack and power requirements • Rapid Deployment (some on demand) • Interoperable with traditional physical co-location foot prints (in some cases) • Redundantly architected (in most cases) • High service level agreements and redundancies • Environmentally Friendly

  18. Cloud Architecture Virtual Unit/Cloud Server

  19. Virtualization/Cloud DR Disaster Strikes Virtualize Applications Virtualize Desktops Virtualize Servers Storage Virtualization Storage Virtualization Virtualize Storage Replicate Tier 2 Storage Tier 3 Storage Tier 3 Storage Tier 1 Storage Disaster Recovery Site Production Site

  20. What About You? Do you believe the Cloud is viable? Will you adopt Cloud services? 1 to 2 years 3 to 5 years When How will this delivery model change your IT organization? City of Los Angeles? Beyond the obvious, who might emerge as a key player in cloud services?

  21. Thank you! Jon Fullinwider Director Local Government Citrix Systems, Inc. jon.fullinwider@citrix.com 626-497-3636 Eric Ludwig Solution Specialist CDW-G 847-932-6046 eric.ludwig@cdw.com

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