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Employees first please! The global HR Digital Transformation. Kohta Shibayama / Masa Shigeki. Introduction. Kohta Shibayama Venga Global - Director of Operations Japan Masa Shigeki TalentA - Consulting Manager. Venga ’s history in the HR space. 7 global offices. Venga Vantage.
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Employees first please!The global HR Digital Transformation Kohta Shibayama / Masa Shigeki
Introduction Kohta Shibayama Venga Global -Director of Operations Japan Masa Shigeki TalentA -Consulting Manager
Venga’s history in the HR space 7 global offices Venga Vantage 100+ languages 40 million words / year 3000+ translators
"Work Happy!" World with Leading Edge HR Tech Solutions. Cover Whole Through HR Area
Global Talent Shortage 40% of Global Employers Report Talent Shortages
Employee Experience (EX) Airbnb hired a Global Head of EX in 2015.
What is EX again? • EX is more than an HR responsibility • EX is based on the totality of employee working conditions and perception of the company
Train in native languages “By delivering workplace training in the language employees understand best, you can improve their productivity, compliance and morale.”
Personalizing language “On the consumer side of business, even those comfortable with English prefer to read and buy in their own language.”
It is important to have platforms and content in local employee language
Example: In Japan The company often translates their training material from English to Japanese so that they have more attendees.
Example: Global Company J&J Office of the chairman videos in 14 languages • UI • Corporate communication • CEO video message • CEO blogs • Change management
Case Study: Japanese Localization • Japanese Companies demand “Correct” translation. • System users are both Employees and Candidates. • Strong Seller’s Market • “Candidate as Customer” • New Grads “Shukatsu”
Case Study: Act Local - Not just “Translation”
Case Study: • Global New Grads Hiring Program • 53 Countries Live – Start from Indonesia • 84% Positive Feedback • Japan – Candidate can select either Japanese or English Video Interview
Employee satisfaction and company success “Departments with high levels of employee engagement have 10% higher customer satisfaction scores and 20% higher sales totals”.
Employee satisfaction and company success • Increasing employee engagement investments by 10% can increase profits by $2,400 per employee, per year • Highly engaged employees are 38% more likely to have above-average productivity
Thank You! Kohta Shibayama Director of Operations Japan kohta.shibayama@vengaglobal.com Masa Shigeki Consulting Manager masa.shigeki@talenta.co.jp