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Regional Stakeholders’ Meeting on Knowledge network strategies, mechanisms and tools Beirut, 3-4 September 2007. Community Telecenters in the ESCWA Region: Present and Future Nour Eldin Cheikh Obeid. Community Telcenters. A community Telecenter aims at:
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Regional Stakeholders’ Meeting onKnowledge network strategies, mechanisms and tools Beirut, 3-4 September 2007 Community Telecenters in the ESCWA Region: Present and Future Nour Eldin Cheikh Obeid
Community Telcenters • A community Telecenter aims at: • Offeringa broad range of communication services related to the needs of the community such as Internet access, telephone, faxing, and photocopying services • Capacity building: training on the use of ICT tools • Participatingin community events, mainly those having an information component, such as health, education and employment issues • Bridging the digital divide: Rural versus Urban, female versus male, disabled versus …
Community Telcenters • They are hosted in community premises • Funded by: the State, an NGO, International Organization, etc • Managed by a central management • Their weakness is sustainability: financial or/and Managerial • Their attributes: Participating in the building of knowledge society
Community Telcenters: The ESCWA Region • Why community telecenters in the ESCWA region?...in 2005 the digital divide still persisting ITU statistics 2006
Community Telcenters: The ESCWA Region Egypt, Jordan, Lebanon, Syria, Yemen Syria and Yemen have to develop more community telecenters
Community Telcenters: The ESCWA Region Chronology of the establishment of community telecenters
Community Telcenters: The ESCWA Region Sponsoring sources Management types
Community Telcenters: The ESCWA Region: Egypt Jordan
Community Telcenters: The ESCWA Region Lebanon Syria
Community Telcenters: The ESCWA Region: Future activities Adapting the Capacity Building: • IT literacy efforts should continue, but on a standardized basis … • Be job and market-oriented • Play an advocacy role for the use of ICT as an assistive tool in the daily work
Community Telcenters: The ESCWA Region: Future activities • Community Services: • Assisting citizens in browsing and reaching information, • Website design and implementation for local businesses, • Offering Internet subscription for quasi-free access against a modest fee. • Regularly display information related to community activities, such as weather forecasting and farming products list prices etc. in agrarian communities. • They could be instrumental in facilitating citizens’ access to e-government services
Community Telcenters: The ESCWA Region: Future activities Networking: • Community telecenters in ESCWA member countries have a wealth of diverse and instructive experiences. • In almost every country there is a network linking the community telecenters within the country. • It would be very judiciable, however, to link all these telecenters in a single unique network allowing cross-border knowledge transfer and experience sharing.
Community Telcenters: The ESCWA Region: Future activities • Preparing for the Future: Their Function should shift toward being knowledge hubs The share of e-applications is growing on the internet and via digital devices such as e-health, e-business and e-learning. Community telecenters should be prepared to deal with this change successfully. The ground seems to be well prepared for the uptake of e-learning and e-commerce applications.
Community Telcenters: The ESCWA Region: Future activities • Sustainability issues should be tackled seriously:To face this issue successfully they should: • Adopt a clear business model leading to financial sustainability. • Train their staff in management and marketing aspects, as well as in new technologies and products. • Strengthen their links with local players and stakeholders in their communities and adapt telecenter activities to the local needs initially, as well as creating and promoting new activities in line with the socio-economic development of their communities such as content development. • Focus on underprivileged groups such as women and unemployed people. • Promote the concept of a community telecenter on a public, as well as a private level, and seek extra funding to cover the training costs of the above mentioned underprivileged groups.
Community Telcenters: The ESCWA Region: Future activities They are instrumental in building the knowledge Society More Community Telecenters is needed
Thank You nobeid@scs-net.org