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Introduction to Managing HR in North America. Steve Werner. Why Should I Care About HR?. HR has been shown to affect the firm in many ways including turnover, productivity, and financial performance
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Introduction to Managing HR in North America Steve Werner
Why Should I Care About HR? • HR has been shown to affect the firm in many ways including turnover, productivity, and financial performance • Studies show that HR effectiveness is positively related to market value, cash flow, and productivity
The Structure of the Book • Topics are organized into three sections • Major changes in environmental factors and HRM • Areas of increased importance • Emerging trends and new issues
Major Changes in Environmental Factors and HRM • Chapter 2 – Staffing and developing the multinational workforce • Chapter 3 – Advances in technology based training • Chapter 4 – New HR challenges in the dynamic environment of legal compliance • Chapter 5 - The changing family and HRM
Areas of Increased Importance • Ethics and HRM • Health, safety and HRM • Competitive advantage through HRM • Counterproductive leader behavior
Emerging Trends and New Issues • Chapter 10 – Outsourcing and HRM • Chapter 11 – The costs of employee benefits • Chapter 12 – Executive compensation: something old, something new • Chapter 13 – HRM after 9/11 and Katrina • Concluding thoughts
The Organizing Framework • Changes in the external and internal environment that have led to the current issue • HR and firm responses to the environment • Outcomes resulting from these responses that affect company stakeholders
The General Environment • Comprised of factors from the surrounding society including the • Demographic segment • Economic segment • Political/legal segment • Sociocultural segment • Technological segment • Global segment
Demographic Segment • Defined by the characteristics of the people who are external stakeholders in the firm. • Includes • Income • Age • Size and location of the relevant population
Economic Segment • Economic and financial condition of the firm’s environment • This segment includes: • Inflation • Interest • Unemployment • Savings rates
Political/legal Segment • Comprised of the laws and the dominant political climate • This legal segment includes: • Tax laws • Antitrust laws • Employment laws • Environmental legislation
Political/legal Segment Continued • The political segment includes: • Current political climate • Educational philosophies • Political agendas • Deregulation philosophies
Socio-cultural Segment • Values held by the firms external stakeholders • The Socio-cultural segment includes: • Societal attitudes • Cultural values
Technological Segment • Technology available to the firm • The Technological Segment includes: • Products • Communications • Applications of knowledge • Data management • Software
Global Segment • Non domestic factors that could affect the firm and its industry • The global segment includes: • World political events • Global product markets • Global material availability • Societal values of other countries
Task Environment • Comprised of factors that directly affect the firm and its industry The task environment includes: Labor market Product market Competitors Other stakeholders
Internal Environment • The internal environment is the environment specific to the firm • The internal environment includes: • Tangible resources such as physical and technological means • Intangible resources such as human resources, reputation, and innovation
Responses • Reactions to inputs from the task environment resulting from changes in the external environment • Reactions can include changes in HR procedures and policies such as hiring and training practices
Outcomes • The results of responses within the company • Outcomes may be positive for some and negative for others
Moderating Factors • These are intervening factors that change the effects of responses • An example of a moderating factor is the external context in which a decision is made
Guidelines • Guidelines result from the feedback of responses and moderating factors • The purpose of guidelines is to increase the probability of positive outcomes for the firm
Conclusion • The book examines the current “hot” topics • Each chapter uses a framework to help organize the chapter • This frameworks examines issues from the broad societal and external issues down to the micro issues of responses by the company