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Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th , 2014. Solera is the global leader in Auto Claims Processing. Global Vehicle Collision Market : 100m Claims / Year. 56% market share. Manual Claims. 50m. Combined Competitors’ Market Share.
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Automotive Claims Management InnovationInternational Insurance Forum Istanbul – April 7th, 2014
Solera is the global leader in Auto Claims Processing Global Vehicle Collision Market : 100mClaims / Year 56%market share ManualClaims 50m CombinedCompetitors’Market Share AutomatedClaims 50m claim processedeverysecond #1 or #2 on almosteach of our markets 3500+ employeesworldwide IIF Istanbul– April 7th, 2014
International growth is crucial to capture the remaining 50% 100 countries 68 countries 28 countries 2020 2014 2007 84% of global population served 66% of global population served 57% of global population served IIF Istanbul– April 7th, 2014
We provide our solutions to insurers worldwide (and many others) IIF Istanbul– April 7th, 2014
$115m invested in R&Devery year to furtherincreaseour technological leadership Minden DDC-GE Paris DDC-FR Seoul DDC-SK Beijing DDC-CH San Diego DDC-US Munich GAC-STC Currently being setup Madrid DDC-SP 550+employeesdedicated to R&D Mexico DDC-MX Zurich Core Sao Paulo DDC-BR 99% database coveragein advanced markets Partnership with50+ major OEMs Covers passenger cars & trucks & two wheelers IIF Istanbul– April 7th, 2014
Our product portfolio is divided into 3 platforms AUTO PLATFORM BIG DATA PLATFORM DIGITAL PLATFORM Valuation&Salvage Mgmt. VIN &Registration Business Intel. Tool AudaWatch Solera Tech.Center AutomaticCheck PredictiveAnalysis FraudPrediction Mobile Apps IIF Istanbul– April 7th, 2014
The Value Proposition is the key conceptbehind each Solera service • Calculation ~15%claim cost reduction Reduces cycle time Increases customer satisfaction Reduces average claim cost by ~15% • Parts 10-20%parts cost reduction Enables parts suppliers competition Marginalizes black market usage Reduces average parts cost by ~15% • Fraud Detection 1/150fraudulent claims Uses claims history to predictfraud Identifies misbehaving customers Detects international fraud networks IIF Istanbul– April 7th, 2014
Video 2020 IIF Istanbul– April 7th, 2014
QUESTIONS? Arnaud AGOSTINI RegionalManagingDirector France – GCC –Greater Middle East – Netherlands – North Africa – Switzerland – Turkey – Vietnam IIF Istanbul– April 7th, 2014