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J. Strebel. What is an Experiment?. Advertising. Sales. . Independent variableCauseManipulationExperimental variable. Dependent variableEffect. Example: Does advertising influence sales?. . J. Strebel. Explanation of Causation. Typically in an experiment, the researcher wants to assert that the change in the IV causes the change in the DV.To prove causation, the researcher must demonstrate three things:Concomitant variationAppropriate time order Elimination of other possible causal factors.
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1. J. Strebel Definition of Experimental Research
In an experiment, the researcher changes one element, the explanatory or independent variable (IV), to observe the effect of that change on another element, the dependent variable (DV).
2. J. Strebel What is an Experiment?
3. J. Strebel Explanation of Causation Typically in an experiment, the researcher wants to assert that the change in the IV causes the change in the DV.
To prove causation, the researcher must demonstrate three things:
Concomitant variation
Appropriate time order
Elimination of other possible causal factors
4. J. Strebel Explanation of Causation Concomitant variation - the IV and the DV must vary together in some predicable fashion
For example, a positive relationship, such as an increase in disposable income together with an increase in sales of luxury cars
Also possible, an inverse relationship, such as an increase in disposable income together with a decrease in sales of low quality hamburger
5. J. Strebel Explanation of Causation Appropriate time order - the change in the IV must precede the change in the DV
A cannot cause B if A does not occur before B does
6. J. Strebel Explanation of Causation Elimination of Other Possible Causal Factors
“Nonspuriousness” - the researcher should be able to eliminate any other potential explanations to account for the change in the DV
Example: Music at work?
7. J. Strebel Explanation of Causation A study is considered confounded if there is more than one IV that could have caused the effect.
Confounded variables provide skeptics with easy counter-explanations for the results
In the subliminal tape example, the exposure of employees to subliminal messages is perfectly confounded with the introduction of music at the workplace
8. J. Strebel Evidence of Causation
9. J. Strebel Explanation of Causation Another way of stating “nonspuriousness” is to say that extraneous causal factors must be eliminated.
We want to show that our explanation of the phenomena is the best and that there aren’t other factors involved.
This is the most difficult thing to demonstrate.
10. J. Strebel Explanation of Causation Extraneous variables therefore need to be “designed out” of our experiments.
Some examples of extraneous variables:
History
Takes place between beginning and end of experiment but is not controlled by experimenter
Maturation
Changes in subjects that are a function of time (getting tired, hungry, older, etc.)
11. J. Strebel Explanation of Causation Extraneous variables continued:
Instrument variation
Changes in the administration of the test measures (example: interviewer bias)
Selection bias
The experimental group is significantly different from the population of interest or control group
Mortality
Respondents drop out during the course of the experiment
12. J. Strebel Explanation of Causation Extraneous variables continued:
Testing effect
The process of experimentation produces its own effects on the observed responses
Also called demand effect
Regression to the mean
There is an observed tendency of subjects with extreme behavior to move toward the average for that behavior during the course of the experiment
13. J. Strebel Basic Experimental Issues Experimental design and treatment
In an experimental design the researcher has control over and manipulates one or more independent variables
Four factors:
The IV, also known as treatment (manipulated)
The subjects, both experimental and control
The DV (what is being measured)
The plan or procedure to deal with extraneous variables
14. J. Strebel Basic Experimental Issues Experimental Effects
The term experimental effect refers to the effect of the treatment (independent) variable(s) on the dependent variables.
The goal is to determine the effect of each treatment condition (level) on the dependent variable.
15. J. Strebel The Effect of Gender on Gays’ and Lesbians’ Attitude Toward Advertising Content: The Role of Subcultural Code IV: Varying degrees of gay advertising content
Mainstream, coded, male-oriented, lesbian-oriented
DV: Attitude towards the ad
The ad is:
Very bad : : : : Very good
What is your opinion of the ad?
Very unfavorable : : : : Very favorable
Please rate how you felt about the ad
Liked very much : : : : disliked very much
H1: Gays and lesbians will have a more positive attitude towards ads with homosexual imagery than ads with mainstream imagery.
16. J. Strebel The Effect of Gender on Gays’ and Lesbians’ Attitude Toward Advertising Content: The Role of Subcultural Code Method:
Pilot test: 54 consumers
Participants were presented with four ads (4 degrees of gay advertising content)
Reviewed ad, answered three-item attitude towards ad measure
Results:
Results indicate an overall difference for attitude toward the ads
Possible Problems:
Did not control for product category or brand type
Manipulation check: measure the perceived gayness of the ad content
Presentation randomized to control for order effects
Demographics
17. J. Strebel Limitations to Experiments Why aren’t experiments used more often?
High cost
Security issues
Implementation problems
18. J. Strebel Experimental Validity Validity is measuring what you intended to measure. To do so, you must reduce systematic and random error.
There are two types of experimental validity:
Internal validity
External validity
19. J. Strebel Experimental Validity
Internal validity refers to the extent to which competing explanations for the experimental results observed can be avoided.
Avoid confounds
20. J. Strebel Internal Validity
21. J. Strebel Basic Experimental Issues There are four basic approaches to controlling extraneous causal factors:
Randomization in assigning subjects to treatment conditions
Physical control of the extraneous factor - holding it constant
Design control of extraneous factors through the specific type of experimental design used
Statistical control through identifying and measuring the effects of the extraneous factors throughout the experiment
22. J. Strebel Experimental Validity External validity refers to whether the causal relationships measured in an experiment can be generalized to outside persons, settings, and times.
A common example (in medicine not marketing) is: Can studies on cancer in rats be extended to human cancers?
23. J. Strebel External Validity
24. J. Strebel External Validity
25. J. Strebel Experimental Settings The debate: Laboratory experiments vs. field experiments.
In a laboratory experiment, the experimenter can control more variables which helps prove causality
In a field experiment (i.e., the test is conducted in a real world setting), the study is more realistic in terms of the marketplace
26. J. Strebel Internal and External Validity
27. J. Strebel Test Markets Test marketing refers to the testing of a new product or any change in the marketing strategy in the field.
Use a single market, group of markets or a region of the country
Involve the use of experimental procedures
28. J. Strebel Test Markets Test market usage and objectives
Used to evaluate proposed national programs by:
Estimating market share and volume
Estimating effect on other items that the company markets (cannibalization rate)
Collecting data about potential customers
Analyzing reactions and behavior of competitors
29. J. Strebel Test Markets Cost of test marketing
Direct costs
Marketing mix costs (ads, P-O-P, coupons, etc.)
Outside vendors (marketing research, ad agencies)
Higher trade allowances to obtain distribution
Indirect costs
Management time, diversion of attention
Negative impact on trade, reputation if fails
Negative impact of competitors gaining info.
30. J. Strebel Test Markets Should we or shouldn’t we?
Compare the costs and benefits...
Costs discussed above
Benefits include:
Good method for estimating product sales potential under realistic market conditions
Opportunity to identify and correct weaknesses in the marketing mix
31. J. Strebel Test Markets Four factors to consider
Tradeoff costs and risks of product failure with potential profits and probability of success
How quickly can competitors respond or copy the product?
Consider the investment required to produce the product for the test market
Appraise impact of a product failure on the company’s reputation
32. J. Strebel Test Markets Three types of test market approaches
Standard test markets
33. J. Strebel Test Markets Simulated test markets
Laboratory approach
Mall intercept to obtain subjects
Exposure to product prototype and advertisements
Given opportunity to buy the new product
Could also be given product to use and contacted later for an assessment
Mathematical models used to create predictions
Trial and repeat purchase estimates
34. J. Strebel Test Markets How to select a market for the test:
Not an overtested market
Sales of that type of product should be typical
Avoid unusual demographics
Consider regional differences
Little media spillover
Moderately sized markets
Generalizable distribution channels and competitive situation
Differing cities should have similar demographics
35. J. Strebel Test Markets Analysis of test market results
Purchase data
Trial
Repeat rate - % of initial triers who made second+ purchases
Awareness data
Competitive response
Source of sales (cannibalization?)