Foreword of the presentation used by CGM at ABB event

1. Foreword of the presentation used by CGM at ABB event This Power Point presentation might seem a bit long, but the point of it is for YOU at ABB to pick out information and slides that suits your project and the presentation you intend to do for end customers. Divided in clickable sections to facilitate usability. Hope it will prove helpful! 1 A short description of the CGM and the EOW product ABB buy from FOC. 2 This section describes the unique EOW-x solution CGM developed with ABB and FOC 3 Section three shows and describes examples of auxiliary furniture and other accessories 4 A short guideline of what to take in to consideration before planning 24-7 environments 5 Examples with descriptions of how CGM supports ABB in different projects 6 32 planning examples without descriptions where CGM supported ABB project Click on the this type of folder icon anywhere in the documents when this symbol shows up and you will come back to this start up selection page Link to ABB exclusive download area where movies, product brochures and technical drawings are available Link to ABB web page describing the Extended Operator Workplace and the connection to System 800xA Web page Link to CGM:s PDF-brochure describing Research and Development – Proposal and Planning – Production, Sales and Service Click on this text to download a compilation of 140 different layouts that give planning ideas CGM AB, Box 515, Visit address: Bockasjögatan 15, SE-503 14 Borås, Sweden Tel: +46-33-22 95 00 Email: info@cgm.se www.cgm.se

2. The EOW-x concept contributes to create higher efficiency in operations and featuring the very latest in console technology that also improves operator performance and alertness Focusing on Human Factors and Ergonomics leads Improved Operator Effectiveness and Safety

3. FOC is a company established by ABB and CGM and is dedicated to further strengthen ABB’s System 800xA by providing enabling technologies and services for control center environments. With the operator in focus - and in close partnership with CGM - layout planning, desk systems and control center technology are being provided as harmonized offerings. In the end of 2010 scientifically studies with real operators will be performed in CGM facilities. Our goal is to measure operator effectiveness together with Chalmers university with all proactive integration we done with the EOW-x concept. Objective, third party scientifically studies in preparation and result available in early 2011 with expecting findings of at least 10% increased measured operator effectiveness

4. A new demo-laboratory is also built up in CGM-facilities showing the EOW concept in a state of the art 24-7 environment with support from ABB. Improve correct & fast decision-making Improved operator effectiveness and safety with the EOW-x concept Reduce unnecessary downtime – Create attractive 24-7 environments and prevent operators boredom and fatigue – 3-4 years ahead competition

5. More than a professional appearance – innovative technology to improve operator effectiveness CGM is a company that co-operates with ABB worldwide since 2004. We have long term experience of developing and manufacturing sturdy and ergonomic operator desks. Due to early ergonomic requirements from Scandinavian authorities, we have developed a unique concept that really create true operator alertness. The demo-laboratory area is frequently visited by a lot of customers from all over the world. In this area we can simulate and show a complete range of products and functionalities. Things that really are of interest when a customer in an early phase needs to find the right parameters to create a new control room or modernize / consolidate.

6. CGM also supports ABB in projects with layouts and delivering normal standard or customized consoles where the EOW solution, for some reason, is not of interest. Our focus is to create attractive operative centers / control rooms that generate a more prosperous and alert operator that work in harmony with technology. Contact CGM to get support for early planning proposals in upcoming projects.

7. CGM:s main focus is to create attractive control rooms that generate a more prosperous and alert operator that work in harmony with the technology that the customer decide to use. An operations center furnished by CGM will showcase any control system and induce happier, more alert, less stressed and much safer operators. The rewards for the investor include higher productivity and unprecedented industrial harmony. Control rooms for people; not robots Furniture and layouts that boost human capacity Research & Development CGM works with sturdy and reliable products for a 24/7 environment where products experience more than four times as much wear and tear compared to regular office furniture. Construction & Manufacturing Planning and know how in 24/7 environments We successfully put the operator in focus by creating the future operative centre and continuously develop new functionalities. This addresses so much more than just fulfilling outdated and traditional paper requirements. Product sales & Installation

8. CGM offers three different series of operator desks that position and prime the controller like never before. Starting with Comfortio, a strong, universal series that meets most needs, we proceed to models that are ergonomically adjustable by degrees, so that they can be customized in seconds to match the physical dimensions and personal preferences of individual operators. CGM Class I SUPER-PREMIUM™ 24/7 operator desk system CGM Class II SUPERIOR™ 24/7 operator desk system CGM Class III UNIVERSAL™ operator desk system With motorized sit/stand desk-height and screen adjustment options and many other distinctions, a CGM desk could be the ultimate in form and function. Designed to keep operators alert during monotony and calm in emergencies, our desks and auxiliary products are bio-mechanically optimized, aesthetically pleasing and built to last. Booth the Cergo and Comfortio operator desk system could be delivered without motorized adjustment (fixed height) if that of some reason is not necessary. Contact CGMfor price list of the different operator desk systems. Download the CGM-brochure to read more detailed about CGM and the wide range of operator desk systems and other loose interior products for 24/7 environments. CLICK HERE TO DOWNLOAD THE PDF BROCHURE

9. With our different operator desk systems, it is possible to upgrade the system using different accessories and options as the user requirements, the organization or the technology changes. Our operator desk system is a live organism, designed to perform with full capability for many years, by growing into its capacity and changeability. It gives permissions and resources to operators and maintenance engineers to optimize its functionality, improve it and make smarter use of it. Superior ergonomic solutions, designed for operator comfort and proper functionality in both stressful and calm situations. Download the detailed PDF drawing showing the different sizes of the operator desks by clicking here Download the brochures of the operator desks by clicking here Add a wide range of different accessories and options as the user’s requirements, the organization or technology changes. All our products are also available in 3D models for different type of programs. Download all standard desks in AutoCAD or in Visio format by clicking here Contact us for assistance with planning proposals in 2D or 3D

10. CGM:s different operator desk systems offers the best layout design and HMI furniture for space, numbers and overview technology. Layout example 1 CGM co-operates with your architects, human-factors engineers and other professionals

11. CGM:s different operator desk systems offers the best layout design and HMI furniture for space, numbers and overview technology. Layout example 2 Worldwide experience of proposals and planning for 24/7 environments

12. CGM:s different operator desk systems offers the best layout design and HMI furniture for space, numbers and overview technology. Layout example 3 Best possible workflow induced by design

13. CGM:s different operator desk systems offers the best layout design and HMI furniture for space, numbers and overview technology. Layout example 4 CGM assists and works together with ABB in a lot of different 24/7 environment projects

14. Example of CGM involvement with ABB in a green field project Next slide shows a result after CGM has received more information about the actual project

15. The previous layout and this new layout contains much improvements for the whole control room building

16. An early planning interaction is time effective and create the best long term solution To plan correct from the beginning saves cost and avoid request with just focus on technical specification Less active operators is needed in a modern CCR but they are higher educated with good competence

17. This example of a ICSS Block Diagram shows how all control room activities in different remote areas are connected to each other. On top there is an Intelligent Collaboration Environment located in the head quarter close to the border room. SUPPORT CENTRE COMMON OTC SIMULATOR INTELLIGENT COLLABORATION ENVIRONMENT UPSTREAM CONTROL ROOM MIDSTREAM CONTROL ROOM WATER TREATMENT PLANT POWERPLANT In the future it will be more and more common to connect all control rooms, for bigger customers, in larger cluster. Predictive maintenance and collaboration is one essential part of extended automation

18. Info Channel/LCD Collaboration table Work stations Hot Desks Simulator desks Display wall and VC Info Channel/LCD Commando Table EOW-workplaces Coffee / relax An example of an Intelligent Operation Environment located in a head quarter All control system information are gathered from several plants. Process analyzing and superior situation awareness is achieved from one common place close to the border room Predictive maintenance and collaboration is one essential part of extended automation

19. This is good example on how we, together with ABB and the end user, focus from an early stage on creating a state-of-the-art operative centre with the System 800xA and the EOW. The next pictures are from the first modernization step in the active operators area Working in close co-operation with human-factors engineers, research institutions, system suppliers and systems integrators, we design and build robust, advanced, ergonometric work-stations and ancillary equipment. Driven by high demand in Scandinavia, we offer unique, modular, space-efficient concepts that empower and motivate operators to work harmoniously with technology. Embracing form, function, layout, workflow, lighting, acoustics and airflow optima. Our solution protects your most valuable assets, utilizes your resources optimally and safeguards your mission-critical processes. A 3D walk through movie from the new improved operation centre with a short introduction can be downloaded here or by a click on the icon to the right. The end result is an attractive state-of-the-art operative centre, for- and created by operators.

20. Picture from the previously described project where we generated a new way of working that really improved operator awareness. Download ABB:s latest brochuredescribing more carefully the new way of operate with Extended Operator Workplace. EOW brochure 2009 version

21. Thanks to extensive R&D and worldwide experience in 24/7 environments, we can design properly ergonomic control-center interiors for any industry, any utility and any dispatch operation. Our demo / laboratory loaded with unique 800xA integration and smart operator ergonomics, puts the human factors under the spotlight and identifies the key drivers of operator alertness. A visit in the CGM-ABB Future Operations Centre is an eye opening journey Researching new concepts, materials, shapes and technologies Exploring the relationships between KPIs and operator comforts Translating ergonometric measures into economic results

22. The attention to Human Factors is one of four pillars that create operator effectiveness According to research, nearly 80 per cent of downtime in production is preventable and half is due to operator error. Today the working conditions in many operative centers or control rooms are designed by technicians in an early phase or designed to impress visitors rather than putting the operators in focus. Misplanned 24-7 environments can be depressing, unwelcoming, uncomfortable can therefore very easy create both fatigue and bored operators. By bringing in ABB/CGM early in the planning process of the whole control room with adjacent areas we save a lot of cost and time. We create planning solutions that focus on the operator needs and solves many problems for the customers. With the latest interactive control room planning programs and world wide experience we work cost efficient in projects and solve problems before the control room is built. A modern control room or operative center planned and furnished with the Extended Operator Workplace (EOW-x concept), which have strong intelligent integrated functions with System 800xA, we induce more alert, less stressed, happier and much safer operators. ABB is the only DCS player that really can show operator effectiveness in an ergonometric human factor perspective in reality. The answer to truly turning fatigue and distraction into operator alertness and proaction is the Extended Operator Workplace. The new EOW-x3 Traditional EOW-L Attention to Human Factors in general The EOW-x contains the latest flexible motorized console technology. Motorized adjustable to individuals at the touch of a button with adjustment alternative totally superior to anything else to be compared with on the market. The multi client keyboard allows the operator to switch easily between different 800xA clients and handle hotkeys which also reduce mouse clicks. With the integrated motorized close large overview unit we have integrated a directional sound system and integrated an individual high frequency dimmable lighting system. The console has also a built in live video camera system with a PA speaker system for public announcements. On top of that the console is prepared for a micro ventilation system so each operator can adjust to their own suitable temperature. The intelligent ergonomic freedom prevents operator fatigue and boredom like no one else than ABB can offer in both brown- and greenfield projects. The knowledge from our experience with ABB customers has also been used to develop new cutting edge solutions. The highly ergonomic operator desk that CGM has been manufacturing for ABB together with the design of the operative centre or control room has truly attracted customers in an early phase and has set new standards for modern thinking that gain operation and situation awareness. EOW-x concept gives you the tools to make the operators direct alert in case of a critical situation and act fast and correct. With multiple monitors, a large screen and a unique keyboard to control the complete operator interface you stay focused at the task and the process at all times.

23. Section two shows and describes the ABB unique EOW-x concept Click on the left icon to go back to the start up selection page or chose the forward button to go to the next section Move ahead to enter the section that describes the unique EOW-x solution that CGM developed with ABB and FOC. The EOW-x concept contributes to create an unified control environment featuring the very latest in console technology that truly improves operator performance. End of section 1

24. The EOW-x concept is available in two different sizes – EOW-x3 and EOW-x2 The EOW-x concept is our super premium solution create true operator alertness

25. The Extended Operator Workplace (EOW) concept is built up with two different solutions. The EOW-x concept is our super premium solution for customers putting the Human Factor question high on the agenda The EOW-f concept is our universal solution that fulfills traditional requirements and have less functions and integration compared to the EOW-x EOW-x2 EOW-f2 EOW-x available in two sizes EOW-f available in two sizes The EOW-x is a full ergonomic console and the EOW-f is a simplified solution with less functions and integration with System 800xA. Due to our involvement in many projects with ABB in different business areas we have also realized that a more basic complement to the superior EOW-x is important to have for several reasons. This fixed and fundamental version of the EOW-x gives good scalability for customers.

26. The EOW-f2 with the Close Large Interactive Dynamic Overview Integration™ The EOW-f concept is a much more simplified solution but fulfill the requirements applicable today

27. The two different EOW models in two sizes has the same foot print in a layout A customer don’t need to decide for the universal or the fully developed EOW-x concept in an early phase. All the unique planning we provide with the EOW concept is always applicable no matter the final choice. The two different concepts, EOW-x and EOW-f, match more or less identically in the two different sizes we use. EOW-2 size The EOW-f concept handle all the computers in the console and no graphic remote units are used for this solution. The EOW-f does not contain any motorized adjustment at all and is a fixed fundamental console that fulfills traditional requirements. EOW-3 size Use the product brochures for more detailed information on what differs the EOW-x and EOW-f concept.

28. All models available in the Google SketchUp 3D format facilitate a lot for the customer interaction and increase the over all understanding and cut valuable time in a project download the 3D SketchUp model on this link Uncompress then the zip file on your hard disc and open it up and explore. To run the ABB Operator Effectiveness 3D cave you need to download first of all the free SketchUp by using this link http://sketchup.google.com/download/

29. Side view; according to traditional standards how a good ergonomic position and sight angles should be for an operator in a fixed position Sight angles and ergonometrics according to standard guidelines from ISO 11 064 Drawings and 3D models available in AutoCAD and 3D Studio Max format which could be converted to other format as well. EOW-x and EOW-f sizes are available in 2D and 3D drawings with more detailed information

30. The EOW-x3 with the Close Large Interactive Dynamic Overview Integration™ The EOW-x concept, and its integration with 800xA functionalities, is created together with ABB and it is an exclusive product. The company FOC is established to develop the EOW-x solution.

31. Together with the outstanding ergonomically motorized functionalities that the Alerto operator desk system offer, we really improve the operation awareness with the EOW x3. The controller’s dream! Designed to meet the highest human factor demands Click on the button and see the movie The new developed Alerto console is an essential part of the EOW-x3 concept. Alerto has a patent solution when it comes to simultaneous inclination of all screens down to – 45 degrees. With another motorized function we allow the operator to easily change the distance with 150 mm between the personal screens and the operator. Superior ergonomic functions.

32. With our newly developed motorized functionality we are now able to incline all individual screens simultaneously from +5 to -45 degrees. The whole monitor board may also be motorized with a depth adjustment of 150mm. This new developed motorized functionality makes it possible to easily adjust screens in a curved setup. This greatly improves the ergonomic situation on a daily basis for all operators.

33. The EOW-x concept, with LCD technology, supports System 800xA in a totally new way. The new type of  EOW-x is built up with LCD technology, it is an alternative to the totally seamless front projected EOW solution. The new Close Large OverView unit have 50% higher resolution in true 16:9 format (total resolution 5760 x 1080). Full HD This motorized rear base unit is also named Close Large OverView (CLOV-x3)

34. The new Extended Operator Workplace is available as a standard product in two sizes. EOW-x3 with a large screen consisting of three 52” LCD panels and six 23” personal monitors. The smaller version is the EOW-x2 with a large screen consisting of two 52” LCD panels and four 23” monitors. All screens are of course made for 24/7 usage. God benefits with the EOW-x concept to be aware of The EOW-x concept truly puts the operator in focus. A superior complete workstation and a more space-efficient total concept, empowers and motivates operators to work harmoniously with the 800xA system and several third party applications. Download the EOW-x3 technical brochure in PDF format A unified control environment featuring the very latest in console technology improves operator performance. With the right tools for their task and an attractive, ergonomic environment in which to work, they do a better, more effective job of increasing plant availability, safety and profitability. EOW-x3 Required process information is served up on time to promote fast and correct decision-making. The control room environment turns potentially dangerous fatigue and distraction into proactive alertness that extracts the very best from every individual – in both routine operations and critical situations. Download the EOW-x2 technical brochure in PDF format EOW-x2

35. Lights and sound systems integrated in the EOW-x concept. The CLOV-x3 unit is integrated with two double side public sound speakers for alarms and public announcements. The EOW-x also has a directed sound system that focuses the sound so that the operator can hear it without it disturbing the environment. On the same bar as the directional sound system is the dimmable high frequency lighting system with both up-and downwards lighting. Dimmable, high-frequency, lighting system gives each operator the best possible conditions. Provides glare-free and shadow-free light and gives up to 1200 lux on the work space Intelligent directional sound system that shower the operator workplace with crisp clear sound. Prevent noise pollution in the control room

36. The new Alerto operator desk system is a vital part for the EOW-x concept. The ergonomic features includes simultaneous inclination of all personal monitors and motorized depth adjustments. Alternate position improves circulation, reduces strain and increases alertness. Robust, intelligently motorized 65-130 cm sit/stand height adjustment Safe and smart cable porting The Seventh Motion Variability™ allows rapid personalization at shift changes. Motorized control of screen height, tilt and depth. The more the ergonomic freedom, the less the operator fatigue.

37. Thinking ahead and anticipating developments. Optional micro-climate control improves operator alertness even further. The challenge is to create a working environment where personnel feel alive, welcome, comfortable, motivated, professional and engaged. The individual and integrated micro ventilation concept is one of several function integrated with 800xA that will improve operator alertness.

38. Human factors under the spotlight. The micro ventilation concept and testing will improve operator alertness and create healthier operators Operators ergonomic benefits demonstrated and measured in a scientific way

39. The newly invented micro ventilation system should be individually adjusted by each operator to achieve a temperature suitable for each individual. A scientific experiment with operators will be conducted in 2010. The main goal is to measure improvements for the operators that we can create in a well planned, ergonomic, state of the art, environment. The micro ventilation should also be connected with System 800xA. For example we would like to automatically produce a cooler area around the operator before an assumed critical situation.

40. Remote Graphics Unit package This image illustrates the Remote Graphics Unit and how it is connected. This is a part of the EOW-x which enables to house the PC clients in an other room which improves sound, temperature and EMF conditions around the operator. Three remote graphical units with fiber optic cables and interface cards are included. The small remote units are mounted in the operator desk. Removing all computers from the control room further lower the noise level and the temperature for the operators. It also makes it much easier to keep clean around the operator. Up to 250 m

41. The multi client keyboard • Normal keyboard • Functions keys • Operators keyboard • The ability to control all three client PCs from one single keyboard with functions keys adapted after the industry and companies needs. Multi client keyboard for convenient operation

42. Camera integration With the EOW-x, Audio-Visual communication is possible with a live video camera built in to the frame.It is also possible to add CCTV cameras as an option. The built in live video system is certified for System 800xA

43. To install a Multi Functional Display system for all type of communication saves crucial working space and improve operator effectiveness. TactiCall unit Example of old telecommunication equipment UHF Station VHF Radios CCTV Panel PAGA Access Telephone Hotlines Intercom Remote Control

44. TactiCall - A new Multi Functional Display system integrated with EOW-x and 800xA that put an extra glance for the operator environment Telecommunication Management System Umbrella application for all types of Telecom systems Alarm Generation Alarm/Voice Priority F&G Support and Automatic Alarm Generation • Operator-to-Operator • Conferences - Collaboration • Web Cam Support • Radio Dispatch to Conferences • Multi Site Support TactiCall - A single unit with a common HMI

45. The EOW-x concept is placed in several ABB demo environments world wide This picture from ABB new facility in Houston. Ask for the latest updated information regarding demo units and planned events with the EOW-x concept.

46. Following slides in this presentation describes other products and solutions in addition to our operator desk systems. Most of these products are also possible to se in our demo / laboratory area located 70 km east of Gothenburg in Sweden. CLICK HERE TO DOWNLOAD A ROAD DECRIPTION

47. Section three shows and describes examples of auxiliary furniture and other accessories Click on the left icon to go back to the start up selection page or choose the forward button to go to the next section Move ahead from this slide in the Power Point presentation to view auxiliary furniture and other products that CGM offers. In the end of this section we also describe different ways of planning 24/7 environments and also comment some of the layouts. It is beneficial to involve CGM early in the projects. End of section 2

48. In several projects we adapt the customers hardwired technology into separated desks The next slide shows the CAP / ESD desk installed at site

49. The previously described CAP / ESD desk installed on site and soon ready to be put in use The next slide shows another simplified type of CAP / ESD

50. A FAT at our production premises where another type of CAP / ESD is shown in the middle together with the large EOW. The customized middle desk also handles the hardwired functions for Fire & Gas as well as telecommunication equipment. There is easy access to this unit from both operator desks placed next to it. The big mobile storage is a perfect unit to store A4 and A3 files close to the operator. This unit also acts as a standing relief area behind the operator, as well as preventing people hanging over the active operator. The next slide shows an other type of CAP / ESD arrangements