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Wikis in Action @ Binghamton University Libraries

Wikis in Action @ Binghamton University Libraries. Abigail Bordeaux Erin Rushton Marcy Strong. Binghamton in Brief. 13,000+ students 700+ faculty 100+ library staff. Background. Staff intranet in place for several years Remotely hosted wikis in use since early 2005

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Wikis in Action @ Binghamton University Libraries

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  1. Wikis in Action @ Binghamton University Libraries Abigail Bordeaux Erin Rushton Marcy Strong

  2. Binghamton in Brief • 13,000+ students • 700+ faculty • 100+ library staff

  3. Background • Staff intranet in place for several years • Remotely hosted wikis in use since early 2005 • Momentum post-CIL ’05 to organize and develop wiki locally

  4. Implementation Process I • Formed task force in April ’05 • Researched and reviewed wiki options pretty quickly • Recommended implementation of MediaWiki in May ‘05

  5. Implementation Process II • Installed in July 2005 • Migrated content from other wikis • Populated with some intranet content • Added help files in August/September • Took break in early fall • Conducted training in November

  6. Now • Adding to help files • Writing style guidelines • Developing templates • Considering role of the intranet • Conducting further training

  7. Committee Page • Agendas and meeting minutes • Collaborative editing • Repository for documents • Committee descriptions • Committee members

  8. Current Events Home

  9. Home

  10. Future Plans • More content • From intranet • Ideas from staff • Ideas from CIL 2006 • Public wiki • Waiting to see what computing centre does

  11. Creating Help Files • Based on WikiMedia Foundation files (http://meta.wikimedia.org/wiki/Help:Contents) • Modified for BU staff needs

  12. Creating Help Files • Based on WikiMedia Foundation files (http://meta.wikimedia.org/wiki/Help:Contents) • Modified for BU staff needs • Included a glossary of software-specific terms

  13. Benefits of Creating Help Files • Files reside on local server • Local decision on what to include • Great way to learn the software

  14. Training Sessions • Designed as an hour-long, interactive session in the computer lab • Asked participants to bring a file to add as practice

  15. Training Outline • What is a wiki?

  16. Training Outline • What is a wiki? • Used help files as training structure

  17. Training Outline • What is a wiki? • Used help files as training structure • How does the software work and what can it do for the user? • Lots and lots of practice!

  18. Staff Concerns about the Wiki • Idea of collaborative editing • Making mistakes • Security • Appropriate content

  19. So, What Did We Learn? • Information overload: basic is better • Need more time for hands-on learning • Need additional training • Start with content already on wiki and seek further suggestions

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