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ONTARIO COURT WEBSITE ENHANCEMENT PROJECT. ENVIRONMENT. Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political criminal reform family law reform. ENVIRONMENT --2. Standards CCCT guidelines Web Content Accessibility Guidelines (WCAG 2.0 AA) privacy
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ENVIRONMENT • Legislative – Accessibility for Ontarians with Disabilities Act, 2005 Political • criminal reform • family law reform
ENVIRONMENT --2 • Standards • CCCT guidelines • Web Content Accessibility Guidelines (WCAG 2.0 AA) • privacy • Technical • Web 2.0 • Mobile PDAs • Security breaches
HISTORICAL CONTEXT • Launched June 1998 • Key audiences: judiciary, legal profession and consumers (self-represented litigants) • Partner: Ontario Judicial Education Network • Website redesign 2007 • Ontario Court of Justice (OCJ) enhancement 2012
OCJ GOALS • Enhance access to a variety of public audiences • Ensure ongoing value to the legal profession • Promote access to: • Teachers • Media • Consumers • General public
NEW DESIGN PRINCIPLES • One stop access • Consistent look and feel • Visual appeal • Phased in approach • Develop robust processes to keep information current and accurate
WEBSITE TEAM • Judicial Library Services (1 FTE) 2 staff • Judicial Information Technology Office (1 FTE) 3 staff • Content developers • Project manager (OCJ)
PROJECT PHASES • Information audit and consultation • Design (story boards to acceptance) • Technical (selection of CM, plugins, testing) • Content development • Testing – accessibility, penetration • Usability testing of website • Launch and marketing • Documentation • Review / Ongoing enhancement
OCJ IMPLEMENTATION PLAN Going forward Feb-Sept 2011 Nov 2011 Mar 2012
LESSONS LEARNED • Communication, communication, and communication • Translation issues • Technology
GOVERNANCE • Under development • OCJ visual style manual • Documentation
FUTURE • Enhancements for the Superior Court and Court of Appeal • Ongoing review • Ongoing security enhancement to website and back up
TECHNICAL SPECIFICATIONOCJ WEBSITE • Operating System: Windows Server 2008 R2 EnterpriseWeb Server: Internet Information Services (IIS) 7.5Supported Server Side Scripting languages: PHP, Perl, ASP, ASP.Net • Database: MySQL • Content management: WordPress 3.4 • Search: Sphider 1.3.5 PHP Search engine (driven by PHP 5.4.3 and MySQL 5.5) • Usage tracking: Awstats version 7.0 (Requires Perl: ActivePerl5.14.2.1402)
To manage mobile access, visual interest, support for two languages, security, etc. a number of plugins are employed. • WordPress Mobile Pack • JQuery Mobile Framework • Mobile Analytics • WordPress Multi-Site • Use of Widgets • WP-chgFontSize • Multilingual WordPress • TinyMCE Advanced • Portfolio Slideshow • Maintenance Mode • JavaScript save mail • Captcha
WEBSITE HOSTING • Dedicated server, with a few high-availability features, but not a full HA environment. • Perimeter protection with intrusion detection and a dedicated firewall • Access via remote KVM (as if we are there at the local keyboard, monitor and even power-on button). • Backup to a local, secondary hard-drive and also to internal storage. • 24/7 call centre support
USEFUL SITES – Court websites • CCCT_CCTJ blog http://ccct-cctj.ca/category/blog/feed • Court Technology Bulletin (US) http://courttechbulletin.blogspot.ca/ • National Center for State Courts (US) http://www.ncsc.org/Topics/Media/Court-Websites/Resource-Guide.aspx
WEBSITE DESIGN LINKS General: • http://uxmag.com/ • A list apart http://www.alistapart.com/articles/the-infinite-grid/ Usability: • http://www.useit.com/ • http://www.usability.gov
Web Design Training & Tutorials: • http://www.netmagazine.com/ • http://www.webdesignerdepot.com/ • Site Point http://www.sitepoint.com/ • Tut+ http://net.tutsplus.com/ • http://webdesign.tutsplus.com/ • http://wp.tutsplus.com/ • Web Experience Toolkit (WET) http://wet-boew.github.com/wet-boew/index-eng.html
Accessibility • http://www.evengrounds.com/ • http://www.uxbooth.com/view/blog/accessibility/ • http://www.w3.org/WAI/intro/wcag.php
Louise Hamel Judicial Library Services Ontario Ministry of the Attorney General Louise.Hamel@ontario.ca 416-327-5750