Giving and Accepting Criticism

1. Giving and Accepting Criticism “Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance or a stranger."-Franklin Jones

2. Critique • An analysis and evaluation • 2 kinds-Oral and Written • Oral-Given out loud • Written-More detailed look at the speech

3. How to give a critique • Give positive feedback • When giving negative feedback, concentrate on only one or two criticisms. • When making criticisms, mention what the speaker could do to improve. • Be specific!

4. Develop a Written Critique • Think about the organization of the speech • Consider the content of the speech • Analyze the language the speaker used • Comment on the delivery the speaker used

5. Giving Criticism • Choose an appropriate time and place • Choose only one or two specific points for criticism. • Describe the person’s behavior carefully and accurately. • Respond to the present, not to the past. • Try to include ideas for solutions.

6. Accepting Criticism • Think of criticism as an opportunity for improvement. • Make sure that you understand what you hear. • Recognize those who use constructive criticism.

7. Practice • Clarissa was upset with her roommate Shareena because Shareena had left the kitchen a mess after cooking breakfast for herself. The minute Shareena got home from work, Clarissa started criticizing her.

8. Practice • Leona and James Brooks were arguing about Leona’s failure to record a check she had written. In the middle of the discussion, James brought up the bill Leona had forgotten to pay last November.

9. Practice • Coach Cline spent twenty minutes after practice explaining to Ricardo the things he had done wrong in the practice game. Although it was difficult to accept the criticism. Ricardo thanked the coach for his time and interest. He knew he could learn from the coach.