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Human Factors in Construction Safety – Management Issues. Human Factors in Construction Safety – Management Issues. Steve Rowlinson, PhD Department of Real Estate & Construction, The University of Hong Kong, Hong Kong, China hrecsmr@hkucc.hku.hk. By permission of Dr H Lingard. Themes.
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Human Factors in Construction Safety – Management Issues • Steve Rowlinson, PhD • Department of Real Estate & Construction, The University of Hong Kong, Hong Kong, China • hrecsmr@hkucc.hku.hk
Themes • Safety culture • safety management systems • behavioural safety management • accident causation • safety initiatives • sustainability
Workers • Crafts and Trades • Apprenticeships • Certification & Trade Testing • Recruitment
Initiatives • Green card system • Pay for safety scheme • Behavioural safety management
Issues to be addressed:the 7 Ss • Safety Culture • Source of Labour (importation) • Skill & perceptions • Supervision • Safety infrastructure • Subcontracting • Self regulation
THE COST OF LACK OF SAFETY • Accident Costs on a Construction Site • The Cost Iceberg • The Accident Triangle • Insurance
Safety as an integral part of the project • Architects, Engineers and Consultants • Plant and Equipment • Self Regulation • Safety infrastructure
Changing Attitudes • Behaviour Modification • Training • Education • Policy • Commitment
Behaviour Modification • behaviours or conditions which are critical to safety management are identified (e.g. access to heights); • these behaviours are defined (in terms of good practice); • performance in these specific items is audited (to identify a current baseline);
Behaviour Modification • behaviourally based performance goals in these items are then set(by workers, management or others); • performance is again assessed (on a continuous basis); • regular and continuing feedback is given to the subjects.
Analysis • Autoregressive Integrated Moving Averages modelling techniques(ARIMA)
Results • Housekeeping • Access to heights • Bamboo scaffolding
Conclusions • Management commitment • Goal difficulty • Consistency • Hazard perception and recognition • Reward structures
Prerequisites • A Champion • Consistency Policy Staffing • Safety infrastructure • Mechanistic organisation
Industry Level Issues • The competitive tendering system • Certification and Registration • Contractor Appraisal Systems • Hong Kong Government Works Branch Pay for Safety Scheme & HK Housing Authority PAS System • Induction Systems - the Green Card Scheme
Benchmarking Safety Steve Rowlinson, Jason Matthews, Brian Atkin
Safety issues: Why Benchmark? Competitive advantage - “an external focus on internal activities, functions or operations in order to achieve continuous improvement”
Safety supports company processes Cost reduction & increased efficiency Strategic?
Competition & business strategy -partnering Role of safety Strategic implementation of SMS Safety strategy & policy HK uniqueness
Supervisors Handle new workers Train new workers Safety knowledge Discipline Coordination Motivating
Partnering & Safety • Partnering • safety management systems • subcontractors • project charter • accident reduction.
Perception of danger: human side of safety
Factors affecting performance • Leadership • Motivation • Commitment • Culture • Safety Infrastructure
Culture • National • Professional (sentient) • Organisation
Effectiveness in organisations Culture OrganisationalCulture Leadership MotivationCommitment Satisfaction Safety Rewards
Accident Reporting System • Target problem areas • Highlight dangerous trades • Readily available to all
Home Page • Accident report form • HKHA/HKU reports • Links