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Amadeus Hotels Plus v 5.3. What is Amadeus Hotels Plus?. Amadeus Hotels Plus offer hotel content in a graphical user interface, including images, maps and the possibility to send a number of alternatives on a consolidated email to customers
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What is Amadeus Hotels Plus? • Amadeus Hotels Plus offer hotel content in a graphical user interface, including images, maps and the possibility to send a number of alternatives on a consolidated email to customers • Hotel alternatives filtered on customer and agency policy and as well as traveler preferences
Get rid of your pains – go graphical! • Meet “The Empowered Traveller” with the same tools as offered on the Internet • Find hotel descriptions, facility icons, images & maps directly in the application • Graphically displayed profile and policy indicators. • Total prices (rate, tax and total) • No cryptic commands to be remembered • No need to re-enter various options to refine search • No toggling between applications
Hotels Plus Amadeus Hotels Amadeus Hotel Store Net Trans partnership Part of a “higher entity” Amadeus Hotel Concept
Amadeus Hotel Concept • Amadeus Hotels • 86 000 hotels • Flexible rates • Amadeus Hotel Store • Aggregator content • Voucher payment • Automatic integration • Amadeus Hotels Plus • Powerful tool to process information • Multimedia and map functions • Compare functionality and improved customer service • Net Trans partnership • Enhanced back-office processes • Enables focus on sales
AmadeusHotel Plus Process Interaction During During During Post Pre PreparationOffline Search and present proposal Book chosen proposal Pricing Complete and confirmbooking Ticket and invoice booking TravelServiceExcellence PreparationOnline Search and present proposal Book chosenproposal Pricing Complete and confirmbooking
Create Customer value Expand you offer Increase loyalty Increase margin and optimise revenue base Streamline Process 1 Content 3 2 4 Supplier Management Internal operations Your challenges are linked together
1 3 2 4 How to improve in a changing market-place Expand your offer to increase margin and optimise the revenue base Create Customer value to increase customer loyalty Streamline processes to be a competitive alternative Provide full, and additional travel service related, content
1 Expand your offer - Increase margin and optimise revenue base • Meet the empowered traveler with same information as in the direct channel • Interior and exterior images • Map and aerial/”birds eye” photos of hotel & it’s surroundings • Regain business from “leakage” to direct channel and explore untapped revenue potential
2 Create customer value- Increase loyalty • One Stop Shop • Secure policy compliance and hence fulfillment of hotel agreements • Comparison email with up to 5 hotel alternatives • Images & maps
3 Streamline process • Profile data pre-populated into Hotels Plus • Automatically consider customer needs in each availability • Through profiles, policies & preferences • Graphical indicators for policies & preferences • Quick and easy identification of alternatives • Refine your search by using filtering options • Ensure more accurate hotel search and advisory service • No need to start over or re-entering complicated options