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Amadeus Hotels Product

Amadeus Hotels Product. Mildrid Amundsen Product Division 19 th November 2003. A strong base. Multi Property Display. Single Property Display. Room/Rate description. The RULES Service Info. A confirmed booking. Dynamic Access. Hotel Features. Up to the second rates.

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Amadeus Hotels Product

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  1. Amadeus Hotels Product Mildrid Amundsen Product Division 19th November 2003

  2. A strong base Multi Property Display Single Property Display Room/Rate description The RULES Service Info A confirmed booking Dynamic Access Hotel Features Up to the second rates Up to the second availability Rate Ranges Interactive Cancel Complete Access Plus Change of rate during stay Tailor make your displays - Use our many search facilities GG Pages Travel Choice Points of Reference Interactive Cancel

  3. Some of the newest bricks in the wall • Interactive Cancel • Cancellation number added to the segment immediately • Seamless Service Information • Rules and rate information stored with the booked segment • New look Multi Property Availability Display • Dynamic Access • Points of Reference • Travel Choice • Increased Occupancy facility

  4. Dynamic Access

  5. New Look Multi and Dynamic Access - >HAPAR25NOV/CO-D FR PAR ALL TU 25NOV03-26NOV03 *SGL* ** ** TAKE A BREAK IN PARIS WITH MARRIOTT LEISURE BREAKS ** ** ** 365 EUR** INCL BRKFST FOR 2** >HAMCPARDTM AR TR CUR 1 HI!HOLIDAY INN GC FONTENAY SOUS B E T EUR !60.00-90.00 2 HI!HOLIDAY INN LA VILLETTE D T EUR ! 120.00-275.00 3 HI!HOLIDAY INN VELIZY S T EUR !155.00-226.00 4 HI!EXPRESS BY HI LE BOURGET GARON N T EUR !55.00-90.00 5 HI!HOLIDAY INN OPERA D T EUR !134.25-244.00 6 SR!COPATEL CHATEAUBRIAND HOTEL N T EUR ! 179.00-359.00 7 IC!INTERCONTINENTAL D T EUR !275.00-3180.00 8 HI!HOLIDAY INN BUSSY ST.GEORGES E T EUR ! 110.00-175.00 MORE

  6. A Strong Base Dynamic Access • Amadeus gets there first • The highest level of participation • Fully seamless booking process from start to finish • Most sophisticated rate processing • No discrepancies • The preferred access type by travel agents • Dynamic Access guide for providers issued

  7. Dynamic Access statements "It is with great relief we notice the increase of hotel chains switching to Dynamic Access and hope that even more will follow. Dynamic Access is the only reliable level today and we tend to favour hotels connected to this level as they are able to give correct details regarding availability and price. We experience a great amount of discrepancies with other access levels, resulting in a more complicated, time consuming and inefficient handling of bookings. Our customers demand accurate information which we are able to provide thanks to Dynamic Access. Why settle for anything less?" Helena Önnerstedt, Travelflow AB

  8. Dynamic Access - providers • TRUST 16May • SRS World Hotels, New Otani Hotels, Movenpick Hotels, Small Luxury Hotels, Fiesta Americana • Sercotel (Unirez) 24Jun • Starhotels (TRUST) 01Jul • Carlsson Hospitality 12Nov • 35 chain codes now participate • BR, BX, CP, CX, CY, ET, FH, FN, GX, HI, IC, LX, MC, MK, MM, NO, NR, PD, PK, RC, RD, RE, RZ, SE, SI, SN, SP, SR, SX, SY, TO, WH, WI, XV, YZ • Dynamic Access guide for providers issued

  9. Dynamic Access Before the end of 2003 • NH Hoteles End November • Kempinski End November • Marriott Vacation Club End November • Ritz Carlton Club End November • 39 chain codes participating by end 2003 • More than any other GDS

  10. Points of Reference - Geocoding

  11. 15 countries in total Great Britain Germany USA France/Monaco Belgium Austria Switzerland Luxembourg Italy Netherlands Spain Sweden Canada Denmark A strong base Points of Reference

  12. A strong base Points of Reference • Show me hotels which are less than 1km away from the Brandenburg Gate

  13. Travel Choice and Amadeus Hotels

  14. A strong base Travel Choice • The agents can define a priority list of hotels in Hotel Biasing (customer/agency profiles) • For the corporate customer • For the travel agency (and/or chain) • The rate codes to be used can be defined in the customer or agency profile • For the corporate customer • For your travel agency (and/or chain) • Additional rate codes may be defined in the sign in code (total of max 8 rate codes)

  15. Travel Choice • The resulting displays (use /TC from displayed profile or set /TC to default for Hotel Availability) will: • List the properties in selected order from corporate profile • List the properties in selected order from agency profile • Show which profile (C or A) that has biased the property • List unbiased hotels in random order after the biased list • List only the hotels that have the requested rates available

  16. Travel Choice • If no biasing has been set the entire display is in random order • The /TC command may be combined with Geocoding • >HALON25NOV-2/RP-SHO-HARRODS/TC

  17. Higher occupancy pricing (3-9) **** UTELL **** GB LON TU 25NOV03-26NOV03 OCC:4 UI+LONDON GUARDS HOTEL LONLGH N TAXI GBP ACCESS TO OVER 4300 UTELL HOTELS WORLDWIDE. 1)111.00 UTELL VALUE HOTEL PROMOTION C4TPRO G RATE INCLUDES CONTINENTAL BREAKFAST STD ROOM 3 SINGLE BEDS RWY 2)122.00 UTELL VALUE HOTEL PROMOTION C2DPRO G RATE INCLUDES CONTINENTAL BREAKFAST STANDARD ROOM 2 DOUBLES 3)133.00 CORPORATE RATE C4TCOR G STD ROOM 3 SINGLE BEDS RWY 4)133.00 CORPORATE RATE C2DCOR G STANDARD ROOM 2 DOUBLES 5)144.00 STANDARD RATE C4TRAC G STD ROOM 3 SINGLE BEDS RWY 6)144.00 STANDARD RATE C2DRAC G STANDARD ROOM 2 DOUBLES END OF DISPLAY

  18. Seamless service information RTSVCH 2 HHL XX HK1 NYC IN25NOV OUT28NOV 1A2TCOR USD190.00* DLY 123 ROYAL HOTEL/BS-12345675/CF-123456789100/HLD-6PM *XX/ +RATE DESCRIPTION ---------------------------------- D - DES /DES-CORPORATE RATE REQUIRES COMPANY NAME PRICE INFORMATION --------------------------------- P - PRI /PRI- 190.00 PER NIGHT STARTING 25NOV FOR 02 NIGHTS 150.00 PER NIGHT STARTING 27NOV FOR 01 NIGHTS /TTL-USD530.00 /NGT-03 RATE INCLUSIONS/EXTRAS ---------------------------- I - INC /TAX-INCLUDED EXCEPT-17.5 PCT LOCAL /SVC-INCLUDED /MEA-BREAKFAST /COM-8 PERCENT SELL RULES ---------------------------------------- S - SEL /STA-1 DAY MINIMUM 99 DAY MAXIMUM /ADV-14 DAY ADVANCE BOOKING REQUIRED /CHK-CHECK-IN FRI CHECK-OUT NO RESTRICTION CANCELLATION POLICY ------------------------------- C - CXL /CXL-REQUIRES CANCEL BY 1 DAYS PRIOR TO ARRIVAL

  19. >GGHTLSPEC CHAINS SUPPORTING SPECIAL PRODUCTS OR/AND SPECIFIC FUNCTIONALITIES ================================== - LIST OF CHAINS SUPPORTING INSTANT RATE AND/OR INSTANT AVAILABILITY UPDATE......................MS27 - LIST OF CHAINS COMPLIANT WITH "PHASE 1"..........MS200 - LIST OF CHAINS SUPPORTING "RATE RETURN"..........MS400 - LIST OF CHAINS SUPPORTING INCREASED OCCUPANCY PRICING..........................................MS490 ======================================================= - AMADEUS HOTEL PAGES INDEX........................GGHTL - HTLS : PLS CONTACT YOUR AMADEUS ACCOUNT MGR IF YOU ARE INTERESTED IN ANY OF THE FUNCTIONALITY.

  20. Hotel Features - today • How is your hotel represented in Amadeus today?www.amadeus.net • Here you will see exactly the same information as the travel agent and the end user will see • Check your information for: • Contents • Accuracy • Abbreviations that end users will have problems understanding

  21. Hotel Features display today US XXX NJ SI!XXX123 TEST HOTEL - DO NOT BOOK LOCATION ----------------------------------------------- L - LOC 10140 JF KENNEDY BOULEVARD 20250 WASHINGTON D.C AUSTIN TX 00000 UNITED STATES OF AMERICA -TEL: 512-834-2426 -TLX: NONE -FAX: 512-834-2425 DFW AIRPORT 3 MI/4.8 KM N PRIMARY PROPERTY LOCATION - CITY DISTRICT - BUSINESS, DOWNTOWN AREA - BY HIGHWAY PRIMARY LOCAL POINT OF INTEREST - STATE CAPITOL NYC 10 MI/16.1 KM N EMPIRE STATE BUILDING .5 MI/0.8 KM MALL 6 MI/9.7 KM MCDONALDS 3 MI/4.8 KM IBM 2 MI/3.2 KM MOTOROLA 5 MI/8 KM TEXAS INSTRUMENTS 10 MI/16.1 KM MORE

  22. Product enhancements planned

  23. Hotel Features redesign • Two new fields in the Location category • www and e-mail • New categories • Description, News, Driving directions, Disability facilities, Offsite amenities • Independent categorization • Stars or other • Many new searchable facility codes • Occupancy pricing, Gym, Garage parking, • Ordered within sub categories:Hotel facilities, Room facilities, Dining facilities, Business facilities and Disability facilities

  24. Hotel Features enhancements • Improved commission category • Hotel region • Riviera, Costa del Sol • Hotel type • Ski resort hotel (SKI) • Hotel in wine region (WIN) • special events (e.g. World Cup in football - BAL) • Your printout contains an example of regions, and an overview of the categories of the new display, with codes

  25. Hotel Features category list (1)

  26. Hotel Pricing redesign • A newer, more sophisticated EDIFACT Message • Category changes • New categories • Location and Facilities deleted • Property information removed from the top of the display • Marketing text only displayed as a reward • A fully structured display • Fully defined field names and content

  27. Hotel Pricing redesign • Use of structured content whenever it exists • Use of G, D, 6 • Automatic translation to text • Time shown to suit office profile (18:00 or 6:00PM) • All known taxes and estimated total rate • Sell with less keystrokes (HS) • Your printout contains an overview of the categories of the new display, with codes, and some more details

  28. Hotel Pricing categories

  29. Alternative Property Display **** MARRIOTT HTLS RSTS **** NO ROOMS AVAILABLE AT REQUESTED PROPERTY SUGGESTED ALTERNATIVE PROPERTIES PROPERTY CODE PROPERTY NAME/ADDRESS DIST/DIR 1) BR NYCMEC RENAISSANCE NY TIMES SQUARE 0.5M-NW 100 SPRING VALLEY MARKETPLACE 2) FN NYCSLY FAIRFIELD INN SPRING VALLEY 0.7M-W 24 OAK DRIVE AT JERICHO TURNPIKE 3) MC JFK123 MARRIOTT RIHGA ROYAL NYC 1.0M-SW 866 THIRD AVENUE 4) CY NYCSYL COURTYARD TIMES SQUARE 1.1M-NE 101 JAMES DOOLITTLE BLVD 5) RZ EWRKAZ RITZ CARLTON NY CENTRAL PARK 1.1M-E 151 WEST 54TH STREET DISTANCE AND DIRECTION FROM REQUESTED PROPERTY ARE APPROXIMATE ENTER >HAA FLWD BY LINE NBR FOR AVAILABILITY ENTER >HFA FLWD BY LINE NBR FOR HOTEL FEATURES

  30. Multimedia • Our partner is Leonardo • Hotel Multi Media project aims to provide at launch: • Still images for over 26,000 worldwide hotel properties • Thumbnails and larger images • Logos for all Amadeus Hotel chains to be displayed when no images exist • Text • Captions • Descriptions • Multi lingual text • A high quality process to load and maintain images • Hotel provider Content Server (called Image Gateway) • Sophisticated reporting and management tool (called Private Digital Library)

  31. Multimedia • Vista v.2.2 • Maps as part of launch • Planitgo v.8.0 • Aergo v.6.2 • Check my Trip

  32. Multimedia

  33. New Version! • Version 2.1 • Pilots in Scandinavia now! • Redesigned hotel screens • Dynamic Access • New look Multi Availability • Points of Reference • Request triple and quad rooms ………… and much more

  34. Questions?

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