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Tools, Techniques, and Challenges with Building an Integrated Suite of Systems

Tools, Techniques, and Challenges with Building an Integrated Suite of Systems. Jay Ballinger UC Systems Architect jayballinger@ucdavis.edu Diana Cox Portfolio Manager dicox@ucdavis.edu University of California Center of Excellence f or Enterprise Risk Management Technology. Application BIO

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Tools, Techniques, and Challenges with Building an Integrated Suite of Systems

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  1. Tools, Techniques, and Challenges with Building an Integrated Suite of Systems

  2. Jay BallingerUC Systems Architectjayballinger@ucdavis.edu Diana CoxPortfolio Managerdicox@ucdavis.eduUniversity of CaliforniaCenter of Excellence for Enterprise Risk Management Technology

  3. Application BIO CBIS CIS EFR FSTOP LHAT OHSS RADiCAL SIT WASTe Old-school Vendor-supplied Vendor-supplied New generation Vendor-supplied New generation Old-school New generation New generation New generation

  4. Application BIO CBIS CIS EFR FSTOP LHAT OHSS RADiCAL SIT WASTe Old-school Vendor-supplied Vendor-supplied New generation Vendor-supplied New generation Old-school New generation New generation New generation

  5. The Mission • Say NO to silos • Think of the user experience • Think of homogenous data

  6. How we started • Have a vision, have a champion • Get buy-in from the bosses(but maybe surprise others) • Start with two or three apps

  7. Tools • Automation – for data and testing • Crowd-sourcing – show it off • Scheduled demos – is it really working

  8. Technical Problems • Homogeneous dataDatabase links?Shipping data between data stores?Web services?Store and forward?What should be shared, and what belongs to the application?

  9. Technical Problems • Homogeneous dataWhich IDs to use for people, places, and things? Retroactive updates.Multiple updates streams, or Master Data Management?Which System of Record?

  10. Technical Problems • User ExperienceResponsive layouts.Color consistency.Icon consistency.Same paradigm.Root out duplicate data collection.Consistent data presentation.

  11. Technical Problems • User ExperienceAll access or white-list?User account types – worker, supervisor, adminMessy data – people play multiple parts, have multiple roles

  12. Technical Problems • Philosophical DifferencesSingle-page design or round-trip?Standardize on back-end technology(which helps with library and tool reuse)

  13. Enemies • Time • Competing Priorities • Refactor friction

  14. Three realizations • Have a vision • Have a champion • Don’t be afraid to refactor

  15. End Result • Never done • Be willing to compromise • Say NO to silos

  16. Questions • What didn’t I cover that you would like to know?

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