World Best e-Gov.-Korea Abstract

1. World Best e-Gov.-KoreaAbstract Dr. Taedong Oh

2. 4 World-Class IT Infrastructure World-Class IT Infrastructure Mobile high-speed Internet penetration rate : 1st in the world (‘12, OECD) Increased international recognition and awareness ICT Development Index (‘12, ITU) : 1st e-Government Readiness Index (’12, UN) : 1st

3. Korea e-Government 2012.wmv • Korea: The World's Best Partner for Digital Prosperity Ministry of Public Administration and Security http://www.mopas.go.kr from GeGF 2012, Oct 18-19, 2012 • https://www.youtube.com/watch?feature=player_embedded&v=v6O3uxWKcN

4. Government EA- Korea • World's Best Korean e-Government! Behind its reputation, there is Enterprise Architecture. Through systematic information management, Enterprise Architecture... • https://www.youtube.com/watch?feature=player_embedded&v=VZbRbTdaIdI

5. On-nara BPS On-Nara BPS(Business Processing System) • Integrated online management of public processes - 55 central government agencies and local governments are currently using On-Nara BPS Policy accountability improved • All decisions & opinions recorded in e-Document cards • History management of all the edited documents Government efficiency enhanced • Online administration of all policy making process • 96.6% of officers are now using On-Nara BPS (2007) 42

6. User Korea’s National Portal Korea’s national portal for citizen connection Connection of integrated portal services in user perspective • Single gateway to e-Gov service • Categorize by service sectors* Health,Education, Welfare, etc. • The presence of a powerful searching service portal 1 3 2 Integrated e-Gov’t Services Hub 1 2 3 Portal Portal Portal

7. Dept. Dept. Dept. Administrative Information Sharing Service • Online sharing of information by administrative/public/financial institutes • Document reduction and the minimization of the necessity of institute visit • Sharing of 92 kinds of administrative information owned by public institutes • Co-usage from public and financial institutes • * Currently adopted in all administrative institutes, 48 public institutes, and private banks • 3. 45 million document information co-used in a yearly basis(2009)) AISS Information sharingDB Dept. Connective provision of Information Bank Public Agency DB directory management

8. C Dept. B Dept. A Dept. 00 Dept. NCIA Integration of Information Resource Consolidation of information resources of 48 government agencies leading to more efficient management - 4527 servers, 1069 security instruments, 2097 network equipment No. of Server management per person : 1.8 → 13 Recovery time : 65min → 1.2min * NCIA : National Computing Information Agency 8

9. B B B C B B C B C C B C F/W F/W F/W E- Gov Framework < Development model change with common component> eGovframe Current eGovernment Programs Past eGovernment Programs Define Common Components A’ System B’ System C’ System Reuse Common Components A System B System C System Application S/W Application S/W Application S/W Application S/W Application S/W Application S/W Common functions Common functions Common functions F/W F/W H/W H/W H/W eGovframe Apply Standard Framework H/W H/W H/W Define Standard Framework • Duplicate development of the same feature in each project • Business dependency in subsequent projects • Limited opportunities for SMEs Management • Development based on the standard framework • Productivity and quality improvement by reusing common components eGovFrame Center Management System for eGovFrame

10. Smart Government in 2015 Ⅲ. Towards Smart Government Realize a world-best e-Government that works for the people Indivi- duals Enter- prises Publicservant Lives a safe and protected life Uses the desired customized service at any time and place Improves enterprise competitiveness using customized services Smart-work whereby work is harmonized with life Society User-oriented multiple channel integration service Information disclosure/Public participation Smart-work business environment Link with the related agencies ㅊ Administrative agencies Collaboration Business space Group remote conference (major hubs) Nurturing service 공통서비스 Collaboration/Information sharing Jointutilization Advancedadministration Public agencies Personal remoteconference Remote training Offline meeting (major traffic point) Medical care, welfare, education, employment agency e-Government infrastructure Integrated security system Integrated authentication system Sharing service Integrated DB National Computing & Information Agency Integrated computing center of autonomous bodies Enterprises DB DB Cloud computing basis Pan-governmental architecture (EA) - 10 -

11. Recommendation for Belarus Recommendations E-Gov’t is Strategic Tool for Government Innovation • Be keen and smart on socio-technical public sector reform and service innovation • Integrate ICT and e-Gov’t into the centerfold of PA innovation & reform • Invest capable resources enough under Strategic National Plan in a whole view • Solve e-Gov’t risks(Tech/Law & policy/Org. Culture/Funding/BPR/M&M/Human…) • Roll out Citizen Centric e-Government & Collaboration Model with private sector • Overcome barrier context w/ stronger leadership in one body of State partnership • Localize Global Standards & Best Practices on structured develop methodology • Adopt Best Of Breed future trend technology into designing of e-Gov’t(Pan Gov. ITA/EA, Cloud computing, Web 3.0, Big data, Mobile centric, Context...) Utilize ICT sector as Powerhouse for Economic Growth • Believe Digital modernization of PA will expedite Economic Development • Aggressively pursue transformation into future Knowledge Economy Powerhouse • Focus on the technology product R & D led by development of HR & ICT industry • Make ICT industry as one of strong drivers for future Economic Growth - 11 -

12. Change Acceleration Process: A Model For Change Leading Change Creating A Shared Need Shaping A Vision Mobilizing Commitment Current State Transition State Improved State Making Change Last Monitoring Progress Changing Systems & Structures

13. Overall Reform Process Denial/Resistance  Need to share a sense of CRISIS